This Privacy Policy outlines how CleanNow handles the information it collects and receives regarding your use of CleanNow's products, services, and websites. Our main objective in collecting this information is to provide and improve our products and services.

Introduction

For the CleanNow app ("we," "us," "our"), we regularly collect and use personally identifiable information ("personal data") related to individuals, specifically in relation to your purchase or use of our products, services, mobile and software applications, and websites ("you," "your"). Protecting your personal data is of utmost importance to us, and we acknowledge our responsibilities to handle it with care, ensure its security, and comply with legal obligations.

By using the Application, Services, or Site, you acknowledge and consent to comply with the privacy practices described in this Policy.

This Policy covers the collection, use, and disclosure of your information through the Applications, the Services, and the Site. However, it does not apply to the collection, use, or disclosure of information by third parties through applications, websites, products, or services that are beyond our control or ownership, such as Facebook, or any third-party features or services accessible through an Application, the Services, or the Site. The trademarks, trade names, and logos of third parties displayed on the Applications or the Site are the property of their respective owners.

Please don't hesitate to reach out to us via email at makwingkanlob@gmail.com if you have any questions.

Outline of the Privacy Policy

1. What Information we Collection?

2. Why do we Use this Information?

3. Information Disclose

4. Information Transfer

5. Links to other Web sites

6. Disclosure of Your Information

7. Security

8. Retention

9. Child’s Privacy

10. For Individuals in European Economic Area, Switzerland and/or the United Kingdom

11. Changes of Privacy Policy

1. What and Why We Collect Information 

1.1 Information Collection

Personal Information

We do not collect Personal Information. "Personal Information" refers to information that can identify you or another individual and may be transmitted or received when you use an Application, the Services, and/or the Site. Personal Information includes geographical location data, names, physical addresses, email addresses, telephone numbers, fax numbers, Social Security Numbers (SSN), information stored within your device, and any other information that you transmit or receive using an Application, the Service, and/or the Site that can identify you or another person.

Non-personal Identification. 

We may collect non-personal identification information about users when they interact with our apps. Non-personal identification information may include the type of device and technical details about the user's connection to our apps, such as the version of the phone model and other similar information.

Session and Usage Data

Session and Usage Data refers to information about your usage of an Application, the Services, and/or the Site. It includes, but is not limited to, data related to your connection and service, which is submitted to us when you use an Application, the Services, or the Site. Session and Usage Data encompass information concerning connection requests, server communication, data sharing, including network measurements, quality of service, date, time, and location. We may also aggregate Session and Usage Data as described in the "Aggregate Information" section below. It is important to note that Session and Usage Data does not include any Personal Information, nor does it include the Content you may transmit or share through the use of an application (such as photos, contacts, calendar appointments, etc.), the Services, or the Site.

Log Data. 

When you interact with us or use an Application, the Services, or our Site, our systems may automatically collect Log Data, which includes your unique User Device number, IP address, type of browser or operating system you use, and the dates and times of your use.

Aggregate Information. 

Aggregate Information refers to data that we collect about a group or category of services or users, with any personally identifiable information removed. In other words, it is information about how users collectively use the Applications, the Services, and the Site, combined with data about how others use them. The resulting Aggregate Information does not include any personally identifiable information. By analyzing Aggregate Information, we gain insights into trends in our users' needs, allowing us to better consider new features or customize the Applications, the Services, and the Site accordingly.

Other Information. 

In your interaction with our Services, you have the option to provide us with various information. For instance, you may use the tagging functionality to report a phone number as spam or provide other attributes for inclusion in spam blocking directories. We will collect the information you provide in these instances, as well as any other information you provide when using our services or when communicating or interacting with us

Please note that if you choose not to provide certain information mentioned below, it may affect your ability to continue using our products and/or services. Additionally, if you disagree with the collection of information after installing or using our product, you have the option to stop using or uninstall it, or you can reach out to us for further guidance. Refusing to provide certain types of information or opting out may result in limited access to specific features or a suboptimal user experience.

Device Information

We gather device-specific information, such as your hardware model and operating system version.

Log Information

When you utilize our product and service or view the content we provide, we automatically collect and store certain information in server logs. This information includes details about how you used our service, such as the number of junk files scanned.

IP Address

Device event information, including crashes, system activity, hardware settings, browser type, the date and time of your request, and referral URL.

1.3 Device Permission

To provide the functions and services of our product, we may require you to grant certain "permissions" on your device (see below). These permissions allow us to collect and use information that is relevant to those functions. The permissions listed below are subject to revision and updates from time to time. These changes may occur due to product updates, technological advancements (such as changes in your phone's operating system), or legal and policy requirements. Any modifications will be reflected in our updated Privacy Policy.

Read and delete files on storage

Photos / media / files

Phone statue and user identity

Apps running background

Camera

WLAN

Wi-Fi and Network State

Shortcuts

Location

Bluetooth

Contacts

Battery status

Calendar

CPU status

Memory real-time status

You can check whether these permissions are allowed or not for our product and service on your device. From there, you can decide whether to allow or deny each permission. The specific process for reviewing and denying permissions may vary depending on your device. Please refer to the documentation or instructions provided by your device's manufacturer or operating system developer. If you encounter any difficulties in adjusting the settings or carrying out the necessary steps on your current device or product, please contact us or the device manufacturer for assistance.

Please be aware that allowing these permissions signifies your consent for us to collect and use relevant information to enable the corresponding functions. When you deny or disable permissions, either partially or entirely, it indicates your refusal to provide related information to us, which in turn may result in our inability to provide you with the corresponding functions associated with those permissions. It is important to note that, to the extent permitted by applicable laws, your decision to deny a particular permission on your device does not affect or invalidate our previous handling of your relevant information, which was based on your prior consent to allow such permission.

2.Why do we Use this Information?

2.1 Personal Information 

As we do not collect Personal Information, we do not use your personal information in any manner. In order to make our service available to you, we utilize the information you provide and process it automatically to fulfill all requested services.

2.2 Non-Personal Information

We may utilize Non-Personal Information for the following purposes:

Personalizing user experience: We may use Non-Personal Information to gain insights into demographics, customer interests, and other trends among our users, with the aim of providing a more personalized user experience.

Service development: Non-Personal Information may be used to support the provision, maintenance, improvement, and modification of our Applications, Services, and the Site. This includes activities such as maintaining user spam lists and building a community-based spam blocking directory.

Business development: Non-Personal Information may be employed to further develop the Phone Clean Apps business. This may involve utilizing the information for promotion and marketing purposes.

Please note that Non-Personal Information is anonymous and does not identify individuals.

3. Information Disclose

3.1 Personal Information

In general, we utilize Session and Usage Data internally to enhance the experience of our users and allow them to make the most of our Applications, Services, and the Site. We do not store Personal Information, and as a result, we do not disclose any Personal Information you may have provided.

3.2 Non-Personal Information

We We may disclose Non-Personal Information to our trusted partners, provided they adhere to this privacy policy and applicable privacy laws. However, we do not combine Non-Personal Information with Personal Information. This means that we do not merge your name with your unique User Device number or any other Personal Information.

4. Information Transfer

If you decide to use the Service or share your information with us, please be aware that your information may be transferred to, processed, and stored on servers or databases located outside of your country or jurisdiction, including the United States. These countries may have data protection laws that offer less protection compared to the laws in your country of residence. If you do not wish for your information to be transferred, processed, or stored outside of your country or jurisdiction, it is advised that you refrain from using the Site or Service.

5. Links to other Web Sites

The Services may feature hyperlinks to other websites, including those of our business partners and vendors. These websites may use cookies, web beacons, or other tracking technologies. We do not have control over the use of such cookies, web beacons, or other tracking devices by third parties, nor do we have access to the information they may collect.

Please note that we are not responsible for the content or privacy practices employed by third parties. When you interact with these websites, their respective privacy policies will govern the collection and use of your information. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information or engaging with them.

Google Admob & Firebase https://policies.google.com/privacy 

Adjust https://www.adjust.com/terms/privacy-policy 

6. Disclosure of Your Information

In the event of a violation of laws and regulations, such as the sending of harassment messages, we reserve the right to legally disclose your personal information as required by law.

Additionally, your payment information may be shared with third parties as necessary for billing purposes and to prevent fraud. This ensures the security and integrity of payment transactions.

We prioritize the protection of your personal information and handle it in accordance with applicable privacy laws and regulations.

7. Security

We employ industry-standard security measures to safeguard the information under our control against loss, misuse, and alteration. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee or warrant the security of any information you transmit through the Service, and you do so at your own risk.

It is important to take precautions to protect your personal information, such as using strong passwords, keeping your login credentials confidential, and ensuring the security of your devices and network connections.

8. Retention

Personal data will be processed and stored for as long as necessary to fulfill the purposes for which it was collected. The specific retention periods for different types of personal data are outlined as follows:

Personal data collected for the performance of a contract between us and you will be retained until the contract has been fully performed.

Personal data collected for the purposes of the Company's legitimate interests will be retained for as long as necessary to fulfill those purposes. You can find more information about the specific legitimate interests pursued by the Company in the relevant sections of this document or by contacting the Company directly.

If you have provided consent for the processing of your personal data, the Company may retain it for a longer period, provided that such consent is not withdrawn.

The Company may be required to retain personal data for a longer period if it is necessary to comply with a legal obligation or an order from an authority.

Once the retention period expires, personal data will be securely deleted. After the retention period, you may no longer be able to exercise certain rights, such as the right to access, the right to erasure, the right to rectification, and the right to data portability.

It is our commitment to handle personal data in accordance with applicable data protection laws and regulations, ensuring the appropriate retention and deletion of personal data when required.

9. Child’s Privacy

Our website is designed for individuals who are 18 years of age or older. We do not knowingly collect or request personal information from individuals under the age of 18. If you are under 18 years old, please do not use our website or provide any personal information through it. Do not disclose any information about yourself, including your email address. If we become aware that we have unintentionally collected personal information from an individual under 18 without parental consent, we will promptly delete such information. If you believe that we may have collected information from or about a child under 18, please contact us immediately. We are committed to protecting the privacy of children and complying with applicable laws and regulations regarding the collection of personal information from minors.

10. For Individuals in European Economic Area, Switzerland and/or the United Kingdom

A. This section specifically pertains to individuals who access or use our Service while being physically present in the European Economic Area, Switzerland, and/or the United Kingdom (referred to as the "Designated Countries") at the time when data is collected. We may ask you to specify the country you are located in while using certain Services, or we may determine your location based on your IP address.

B. We assume the role of a data controller regarding any personal information collected from individuals who access or use our Service. As a "data controller," we determine the purposes and methods of processing personal information. Any third parties that act as service providers for us or perform tasks on our behalf are considered "data processors" and handle your personal information in accordance with our instructions.

C. Legal Bases for Processing Your Personal Information. In this Policy, we outline the legal bases for processing your personal information. Here is a list of the purposes mentioned in our policy along with the corresponding legal bases for processing:

• Users have provided their consent for one or more specific purposes.

• The provision of data is necessary for the performance of a contract with the User and/or for any pre-contractual obligations.

• Processing is necessary for compliance with a legal obligation to which the Owner is subject.

• Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.

• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

If you require clarification regarding the specific legal basis applicable to the processing of your Personal Data, including whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, we are available to assist you.

D. Your Individual Rights. We respect your individual rights when using our Service. If you wish to exercise your rights under applicable law, please contact us at makwingkanlob@gmail.com. Please note that we may need to verify your identity to ensure the security of your personal information.

• Right to Withdraw Your Consent: If we have obtained your consent for processing your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of our processing based on consent before the withdrawal.

• Right of Access: Upon your request, we will provide you with a copy of your personal information held in our files promptly and free of charge, unless permitted by law to charge a fee. Please note that your access may be restricted if it adversely affects the rights and freedoms of other individuals.

• Right to Rectification: You have the right to request the correction or update of any inaccuracies in your personal information held by us. In some cases, you may be able to update your personal information directly through the Services.

• Right to Erasure (Right to be Forgotten): Upon your request, we will delete any of your personal information held in our files that meets one of the following criteria: no longer necessary for the purposes for which it was collected or processed, withdrawal of your consent for processing, objection to the processing without overriding legitimate grounds, or where required by law.

• Right to Restriction: Under certain conditions, you have the right to request the restriction of our processing of your personal information. During the restricted processing period, we will only process your personal information with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another person, or for reasons of important public interest. We will notify you when the restriction is lifted.

• Right to Object: You have the right to object to our processing of your personal information if it is based on consent, contract, or legitimate interests, as permitted by applicable law. However, we may continue processing your personal information if there are compelling legitimate grounds for the processing, such as for the defense of legal claims or other exceptions allowed by law.

• Right to Data Portability: If we process your personal information based on a contract with you or your consent, or if the processing is carried out by automated means, you have the right to receive your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer your personal information directly to another "controller" where technically feasible, unless it adversely affects the rights and freedoms of others. This right applies only to personal information provided by you to us.

• Notification to Third Parties: When we fulfill your individual rights requests for correction, erasure, or restriction of processing, we will notify third parties who also handle the relevant personal information, unless it is impossible or involves disproportionate effort. Upon your request, we will identify these third parties to you.

• Automated Individual Decision-Making, Including Profiling: You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, if it has legal or similarly significant effects on you, unless an exception applies under applicable law.

• Limitations to Individual Rights Requests: We may impose certain limitations on your individual rights requests in the following situations: 

Situation 1: When access denial is required or permitted by law. 

Situation 2: When granting access would adversely affect the privacy rights of others. 

Situation 3: To protect our rights and properties. 

Situation 4: When the request is frivolous or burdensome.

• Transfer of Your Personal Information: When we transfer your personal information outside of the Designated Countries, we ensure that appropriate safeguards are in place as required by applicable data protection laws. This includes implementing contractual provisions with third parties to whom your information is transferred. For such transfers, we rely on legal transfer mechanisms such as Standard Contractual Clauses or work with U.S.-based third parties certified under the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

• Right to Lodge Complaints: If you believe that we have infringed or violated your privacy rights under applicable law or this Policy, please contact us at makwingkanlob@gmail.com so that we can address your concerns. You also have the right to lodge a complaint with a supervisory authority located in a Member State of your habitual residence, place of work, or place of the alleged infringement.

11. Changes of Privacy Policy

We reserve the right to update our privacy policy from time to time. Any changes to the privacy policy will be communicated to you through the privacy policy section within our app. We encourage you to regularly review the privacy policy to stay informed about any updates or modifications.