This Privacy Policy explains how CleanGo (hereinafter referred to as "we") collects, uses, stores, and protects your information when you access or use any of our mobile applications available through Google Play.
By using our applications, you acknowledge that you have read, understood, and agreed to the terms set forth in this policy.
1. Information We Collect
We collect information solely for providing services, security protection, data analysis, and compliance with laws and regulations.
1.1 Device and System Information
We may collect technical information about your device, including but not limited to:
Device model, manufacturer, brand
Android system version and build number
Screen resolution, density, width, and height
Network type and status
Storage capacity and usage
System language and country/region
Android ID, Advertising ID (GAID), AD_ID
Application version, package name, and installation time
Wi-Fi status and connection data
This information helps us ensure compatibility, stability, and performance optimization.
1.2 Usage and Log Information
When you use our services, we may automatically collect the following information:
Function Interaction Records
Click Behavior and Navigation Paths
Session Duration and Frequency
Permission Authorization Status
Error and Crash Reports
IP Address, Time Zone, and Carrier Information
Application Performance Metrics
This information is used solely for service improvement, troubleshooting, analysis, and advertising effectiveness evaluation.
1.3 Installed Applications (Virus Scan)
To provide users with application security detection, risk identification, and antivirus protection services, Phone Clean Fix uses the Trustlook SDK, a third-party security detection engine, as its security scanning service component to analyze applications installed on the user's device and generate security detection results.
By using the security scanning function of this application, the user agrees to and authorizes CleanGo to collect and process relevant information about applications installed on the user's device to the extent necessary for security detection and risk identification, and to submit such information to the security cloud service provided by Trustlook for analysis.
Scope of Authorized Information Collection
During the security scanning process, the system may collect and process the following information related to user-installed applications, including but not limited to:
Application name and package name;
Application version number and version name;
Application signature information (including MD5 value and signature information);
Application installation path and related file information in device storage.
The above information is used solely for security scanning and risk analysis purposes.
Purpose of Information Use and Processing
The above application information is used solely for static feature analysis, behavioral risk analysis, and potential threat identification of installed applications through the Trustlook SDK, and for generating application security risk reports to improve the overall security protection capabilities of user devices.
Data Transmission and Third-Party Processing
To complete the security testing service, the user agrees that the above application-related information may be transmitted to the cloud servers provided and maintained by Trustlook for analysis and processing within the necessary scope.
The third party will only process the relevant data within the scope required for performing the security testing service.
Data Protection and Retention
We will take reasonable management, technical, and security measures to protect the above information and prevent unauthorized access, disclosure, alteration, or misuse.
The relevant application information is processed only during the period required to complete the security scan and will not be used for other purposes or stored long-term.
Data Sharing and Restrictions
Except for providing the Trustlook SDK with the necessary information to complete the security scanning service, CleanGo will not sell, transfer, or provide the above application information to any other third party, unless otherwise stipulated by law or with the user's explicit consent.
1.4 Advertising Identifier
We only use your Android Advertising ID for advertising performance measurement and personalization purposes. It does not directly identify you and is not associated with any personally identifiable information.
You can reset or restrict this identifier through your device settings.
1.5 Non-Personal Information
Non-personal information refers to data that cannot directly or indirectly identify you, such as aggregated device statistics, anonymous usage metrics, and technical performance data.
If such data, when combined with other datasets, can identify you, it will be considered personal data in accordance with this policy.
2. How We Use Your Information
We use the information we collect to:
Provide and operate core application functionality
Detect security risks and malware threats
Improve product performance and stability
Customize language and regional experiences
Analyze user behavior and feature effectiveness
Serve relevant advertisements
Prevent fraud and abuse
Fulfill legal obligations
We will not use your data for any purpose other than those described in this policy.
3. Data Sharing
We may share limited data with trusted third-party service providers, such as:
Analysis platforms
Advertising partners
Cloud security providers
Crash reporting services
All partners are obligated to comply with strict data protection and confidentiality standards.
We never sell personal data.
4. Legal Basis for Processing
We process personal data based on the following legal basis:
Contractual obligations
Legal business interests
User consent
For users located in the European Economic Area (EEA), the United Kingdom, and Switzerland, all data processing complies with GDPR and equivalent regulations.
6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent
You can exercise these rights through:
nabbalmhammed@gmail.com
7. Permissions Requested
Our applications may request the following permissions:
Storage access
Network access
Installed application queries
Foreground service use
Notification access
These permissions are only used to enable core functionality. You can revoke these permissions at any time through system settings.
8. Data Security
We take administrative, technical, and physical security measures to protect your data. However, no system can guarantee absolute security.
9. Third-Party Websites
Our services may contain links to third-party websites. We are not responsible for their content.
9. Third-Party Websites
Our services may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If such data is discovered, it will be deleted immediately.
11. Policy Updates
We may update this Policy from time to time. Continued use of our services after updates indicates acceptance of the revised Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 nabbalmhammed@gmail.com