Clean Expert Pro

Thank you for using Clean Expert Pro, developed by second product. We respect your privacy and we are committed to protecting your personal data. This Privacy Policy explains clearly what information we collect, how we use it, and how we keep it safe.

By using this app, you agree to this Privacy Policy. If you do not agree, you may stop using the app anytime or manage permissions in your device settings.

1. Information We Collect

1.1 Information Collected Automatically

When you use Clean Expert Pro, we may automatically collect:

Device information: device brand, model, OS version, screen resolution, RAM, system language, installed and running apps.
Identifiers: advertising ID (com.google.android.gms.permission.AD_ID), IP address, and other device identifiers.
Usage data: app launch time, features used, pages visited, ad interactions, notification activity, and anonymous user ID.

This data helps us improve performance and keep the app running smoothly.

1.2 Information You Provide

We may collect information directly from you when:

You contact our support team.
You allow access to files, media, or storage.
You grant camera or microphone access (if required by certain features).

We only access what is necessary for the feature you choose to use.

1.3 External Links

The app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies separately.

2. How We Use Your Information

We use collected information to:

Provide core features such as junk cleaning, cache cleaning, file management, and performance optimization.
Improve app stability and user experience.
Display ads and measure advertising performance (you may manage ad preferences in Google settings).
Respond to inquiries and provide support.
Maintain security and prevent misuse.

We do not sell your personal data.

3. App Permissions and Why We Use Them

Clean Expert Pro only requests permissions necessary for its functions. Below is a clear explanation of each permission, its trigger point, and its purpose.

android.permission.READ_EXTERNAL_STORAGE

Trigger: When you tap to view file directories or file categories.
Applies to: Android 11 and below.
Purpose: Allows the app to read files stored in your device’s external storage so you can browse and manage them.

android.permission.WRITE_EXTERNAL_STORAGE

Trigger: When you enter file directories.
Applies to: Android 11 and below.
Purpose: Allows the app to write or modify files in external storage when you perform file operations.

android.permission.MANAGE_EXTERNAL_STORAGE

Trigger: When you tap to view file directories or all file categories.
Applies to: Android 11 and above.
Purpose: Grants full read and write access to manage files stored on your device’s external storage.

android.permission.POST_NOTIFICATIONS

Trigger: Requested once when you first open the splash screen. Not requested again on the home screen.
Applies to: Android 13 and above.
Purpose: Allows the app to send important notifications such as cleaning reminders or system alerts.

android.permission.PACKAGE_USAGE_STATS

Trigger: When you clean cache files and tap to retrieve cache data.
Applies to: Android 6 and above.
Purpose: Allows access to app usage statistics to improve cleaning accuracy and analyze app behavior.

android.permission.CLEAR_APP_CACHE

User Request: Not required.
Applies to: Android 6 and below.
Purpose: Enables clearing cached data on supported older Android versions.

android.permission.REQUEST_DELETE_PACKAGES

User Request: Not required.
Purpose: Required by the system when uninstalling other apps through Clean Expert Pro, with your confirmation.

android.permission.FOREGROUND_SERVICE_SPECIAL_USE

User Request: Not required.
Applies to: Android 14 and above.
Purpose: Declares special foreground service usage type as required by newer Android system policies.

android.permission.RECEIVE_BOOT_COMPLETED

User Request: Not required.
Purpose: Allows the app to receive device reboot events if needed for system-level optimization features.

All permissions are used strictly for the described purposes. We do not access, collect, or upload your personal files without your permission.

4. Third-Party Services

We use trusted third-party services to support analytics, ads, and app stability:

Google Play Services
Google AdMob
Firebase Analytics
Firebase Crashlytics

For more information, please review their policies:

Google Privacy Policy: https://policies.google.com/privacy
AdMob Policy: https://support.google.com/admob/answer/6128543
Firebase Privacy Information: https://firebase.google.com/support/privacy

These providers only access necessary data to perform their services.

5. Your Rights

Depending on your country or region, you may have the right to:

Access the personal data we hold.
Request correction or deletion.
Withdraw consent.
Object to certain data processing.
File a complaint with a data authority.

To exercise your rights, contact: pmuslikah230@gmail.com
We may verify your identity before processing requests.

6. Data Retention

Usage and analytics data are retained for up to 60 days.
Files on your device remain on your device.
Data is deleted when no longer required or when legally necessary.

7. Security

We apply reasonable administrative and technical safeguards to protect your data. While no system is completely secure, we continuously work to maintain strong protection standards.

8. Children’s Privacy

Clean Expert Pro is not intended for children under 13. If we discover such data collection, we will delete it immediately.

9. Sensitive Information

Please do not submit sensitive personal data (such as health, religion, or criminal records) through the app.

10. International Transfers

Your information may be processed in countries outside your own (including the United States). By using the app, you agree to such transfers where legally permitted.

11. Legal Basis for Processing

We process data based on:

Your consent.
Contractual necessity to provide app services.
Legal obligations.
Legitimate interests such as security and performance improvement.

12. Account Responsibility

Please keep your device and account secure. We are not responsible for issues caused by unauthorized access due to shared credentials.

13. Contact Information

Developer: second product
Email: pmuslikah230@gmail.com
Data Protection Officer (DPO): Pujiana Muslikah

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be notified within the app. Continued use of Clean Expert Pro means you accept the updated version.