Claudius Pro is a gym management application developed by Company Legal Name IMCBS. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Claudius Pro mobile application and related services.
By downloading or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
1. Who This App Is For
Claudius Pro is a business tool intended for gym owners and authorized gym staff. It is not intended for use by children. Member records are entered and managed by the gym, and the gym is responsible for obtaining member consent where required by law.
2. Information We Collect
a) Account & Login Information
When you sign in, we collect:
- Email address (Gym/Client ID)
- Username
- Password (stored securely by our authentication system; we do not have access to your plain-text password)
- Gym/organization name, gym code, and location
- User role and account status
b) Member & Gym Data You Enter
To provide gym management features, the App stores information you or your staff enter about gym members, which may include:
- Full name, phone number, email address
- Date of birth, gender, blood group
- Residential address
- Emergency contact name and phone number
- Height, weight, and BMI
- Profile photo and address proof documents
- Membership plan, session, join/renewal/freeze dates, and status
- Attendance and check-in records
- Fee, payment, invoice, and receipt details
- Payment mode information (e.g., cash, card, UPI — we do not store full card numbers)
c) Automatically Collected Information
- Device type, operating system, app version
- Log data such as IP address, error logs, and access times
- Basic usage and diagnostic data to keep the App stable and secure
d) Photos & Device Access
The App may request access to your device camera or photo library only when you choose to upload a profile photo or address proof. You can deny this permission; the App will still function, but upload features will be unavailable.
3. How We Use Your Information
We use the information to:
- Create and authenticate accounts
- Provide gym management features (memberships, attendance, fee collection, reports)
- Process and record membership payments and receipts
- Display dashboards, reports, and member status
- Send service-related notices and respond to support requests
- Maintain security, prevent fraud, and troubleshoot errors
- Comply with legal and regulatory obligations
- Improve the App's performance and features
We do not sell your personal information or your members' personal information.
4. Legal Basis for Processing
Where applicable, we process information based on:
- Performance of a contract — to provide the App's services
- Legitimate interests — to secure, maintain, and improve the App
- Consent — where you grant device permissions or provide optional data
- Legal obligation — to comply with applicable laws
5. How We Share Information
We do not sell or rent personal information. We may share information only:
- With your gym/organization — member data is accessible to authorized gym staff
- With service providers — hosting, cloud storage, and payment/communication providers who process data on our behalf under confidentiality obligations
- For legal reasons — when required by law, court order, or to protect rights, safety, and security
- In a business transfer — in connection with a merger, acquisition, or sale of assets, subject to this Policy
6. Data Retention
We retain information for as long as your account is active or as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it in accordance with applicable law.
7. Data Security
We use reasonable technical and organizational measures to protect information, including:
- Encrypted transmission (HTTPS/TLS)
- Secure authentication with token-based access
- Access controls limiting data to authorized users
No method of transmission or storage is 100% secure. While we work to protect your data, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent
- Object to or restrict processing
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at support email. Gym members should contact their gym directly, as the gym controls member records.
9. Children's Privacy
The App is not intended for children under 16/18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.
10. Third-Party Services
The App may use trusted third-party services (for example, cloud hosting, analytics, and payment processing) that have their own privacy policies. We encourage you to review them. Third-party services are responsible for their own data practices.
11. International Data Transfers
Your information may be stored and processed on servers located outside your country. We take steps to ensure such transfers comply with applicable data protection laws and provide appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes may be communicated through the App. Continued use after changes means you accept the updated Policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your data:
- Company: IMCBS
- Email: info@imcbs.com
- Website: IMC Business Solutions LLP | Top Business Consulting & IT Company in Wayanad, Kerala