Effective Date: 25 September 2026
ClassGo (“ClassGo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using the ClassGo mobile application.
This Privacy Policy explains what information ClassGo may collect, how it is used, how it is protected, and the choices available to you.
Depending on how you use ClassGo, we may collect or receive the following information:
When you create a ClassGo account, we may collect:
Your name or display name
Date of birth
Account authentication information, such as login credentials
Information necessary to maintain your account and provide access to the application
Your authentication credentials are handled securely and are not used for purposes unrelated to providing and protecting your account.
When you use ClassGo, we may collect information related to your learning activity, such as:
Learning progress
Practice activity
Sentence attempts and results
Learning level and progression information
Achievement or mastery-related information
Information necessary to continue your learning experience
This information is used to provide and improve the learning experience within ClassGo.
We may collect limited technical information necessary to operate, maintain, secure, and improve the application, such as:
Application version
Basic device or application information
Technical event information
Information about application performance and errors
ClassGo may use analytics services to understand general application usage, performance, and reliability.
Analytics information may include information such as application events, usage patterns, application version, and technical information associated with application activity.
Analytics is used to understand how ClassGo is being used and to improve the application's functionality, reliability, and user experience.
We may use information we collect to:
Create and maintain your ClassGo account
Authenticate users and protect accounts
Provide the ClassGo learning experience
Save and maintain learning progress
Provide personalized learning progression within the application
Maintain application functionality
Diagnose technical problems and improve reliability
Understand general application usage and improve ClassGo
Respond to support requests
Protect ClassGo and its users from misuse, fraud, or unauthorized activity
Comply with applicable legal requirements
We do not use your personal information for purposes unrelated to the operation, security, support, or improvement of ClassGo unless otherwise explained to you or required by law.
We do not sell your personal information.
Information may be processed by service providers that help us operate, secure, analyze, or maintain ClassGo. These providers receive only the information reasonably necessary for the services they provide and are expected to handle information in accordance with applicable privacy and security requirements.
We may also disclose information when reasonably necessary to:
Comply with legal obligations
Respond to lawful requests from authorities
Protect the rights, safety, or property of ClassGo, our users, or others
Detect, prevent, or address security, fraud, or technical problems
We do not share personal information with third parties for their independent marketing purposes.
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
We retain information for as long as reasonably necessary to provide ClassGo services, maintain account and learning functionality, meet legitimate operational requirements, resolve disputes, maintain security, or comply with legal obligations.
When information is no longer reasonably required for these purposes, it may be deleted or otherwise handled in accordance with applicable requirements.
You may request deletion of your ClassGo account and associated personal information.
To request account or data deletion, please use the Account Deletion page provided by ClassGo or contact us using the contact information below.
When a valid deletion request is processed, we will delete or de-identify information associated with your account where required and where retention is not necessary for legal, security, fraud-prevention, or other legitimate purposes.
Some information may need to be retained for a limited period where required by law or reasonably necessary for legitimate security or legal purposes.
Deleting your account may permanently remove your account and associated learning progress, and this information may not be recoverable after deletion.
ClassGo is an educational application. We do not knowingly collect personal information from children in violation of applicable laws.
Where applicable laws require parental or guardian involvement or consent for the collection of information from children, we will follow the requirements applicable to the service and the user's jurisdiction.
Parents or guardians who believe that a child has provided personal information to ClassGo inappropriately may contact us using the information below.
If we become aware that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to address the situation in accordance with applicable law.
ClassGo may use third-party service providers to support functions such as:
Secure account and authentication services
Application analytics
Application infrastructure and data processing
Application distribution and updates
These services may process information as necessary to provide their respective functions.
ClassGo does not provide third-party service providers with more information than is reasonably necessary for the relevant service.
ClassGo may provide links to external websites or services, including support and information pages.
When you leave ClassGo and access an external website or service, that service's own privacy policy and terms may apply. ClassGo is not responsible for the privacy practices of independent third-party websites.
We encourage users to review the privacy policies of external services before providing them with personal information.
Depending on your circumstances and applicable law, you may have rights relating to your personal information, including the ability to:
Request access to information associated with your account
Request correction of inaccurate information
Request deletion of your account and associated information
Ask questions about how your information is handled
Contact us regarding privacy concerns
Requests can be made using the contact information below.
We may update this Privacy Policy from time to time to reflect changes to ClassGo, legal requirements, or our privacy practices.
When we make significant changes, we may update the effective date shown at the beginning of this policy and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact ClassGo:
Email: classgo.lk@gmail.com
WhatsApp: +94 77 474 9798
We will make reasonable efforts to respond to privacy-related requests and enquiries.
This Privacy Policy applies to the ClassGo mobile application and related services operated by ClassGo.
By using ClassGo, you acknowledge that you have had an opportunity to read this Privacy Policy.
Thank you for being part of the ClassGo journey.
ClassGo
Learn. Practise. Improve.