Effective Date: 25 September 2026
If you would like to delete your ClassGo account and the personal information associated with it, you can submit a deletion request to ClassGo.
Please contact us using the email address below:
Email: classgo.lk@gmail.com
Please include:
Your ClassGo user id or other information that helps us identify your account.
A clear statement that you want your ClassGo account deleted.
For your security, we may need to verify that the request is associated with the account owner before processing the request.
After receiving and verifying a valid account-deletion request, we will process the request within a reasonably appropriate period.
Account deletion may permanently remove information associated with your ClassGo account, including account information and learning progress.
Once deletion has been completed, deleted account information may not be recoverable.
In limited circumstances, certain information may need to be retained where reasonably necessary to:
Comply with applicable legal requirements;
Protect against fraud or misuse;
Maintain security;
Resolve disputes; or
Meet other legitimate legal or regulatory obligations.
Where information must be retained for one of these reasons, it will be retained only as reasonably necessary for that purpose and handled in accordance with our Privacy Policy and applicable requirements.
If you do not want to delete your entire ClassGo account but have a question about specific personal information, you may also contact us using the same email address.
We will review the request and respond according to applicable requirements.
Deleting the ClassGo application from your device does not automatically delete your ClassGo account.
To request account deletion, please use the process described on this page.
For account deletion or data-related requests:
Email: classgo.lk@gmail.com
WhatsApp: +94 77 474 9798
We will make reasonable efforts to process valid requests and communicate with you when additional information or verification is required.
For more information about how ClassGo handles personal information, please see the ClassGo Privacy Policy.
Thank you for being part of the ClassGo journey.
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