CarePoint Privacy Policy

Last Updated: October 12 2025

CarePoint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following types of information when you use CarePoint:

• Personal Information: such as name, email, phone number, and other details you provide during registration or profile updates.

• Health/Appointment Data: information related to your bookings, medical preferences, or selected services.

• Device Information: including device model, operating system, and unique device identifiers.

• Usage Data: information about how you interact with the App (features accessed, time spent, etc.).
  
  

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services.

• Facilitate appointment bookings and user management.

• Send notifications related to your appointments or app usage.

• Ensure security and prevent fraudulent activity.

• Comply with legal obligations.
  
  

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information only in the following cases:

• With healthcare providers or relevant service partners to deliver requested services.

• With legal authorities when required by law.

• With third-party service providers (e.g., cloud hosting, analytics) that help us operate the App, under strict confidentiality agreements.
  
  

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent to data processing (which may limit app functionality).

• Contact us for any privacy-related concerns.
  
  

6. Children’s Privacy

CarePoint is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App and the "Last Updated" date will be revised.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at

9. Camera Access

CarePoint may request access to your device’s camera.
This access is used solely for features such as capturing profile photos, scanning QR codes, or uploading images related to appointments or identification.

We do not store or share any photos or videos taken with your camera unless you explicitly upload them as part of a service request.
Camera data is processed locally on your device and is not shared with any third parties

CarePoint Support
Email: hello@clancodelabs.org
Phone: +94775491905