Student Resources

BLACKBOARD

For those students being directed to use Blackboard for the first time, you're not alone! We have created a simple guide to accessing the tool via MyWCC on wccnet.edu. You can also access it directly at https://blackboard.wccnet.edu.

Once inside Blackboard, the “Remote Learning” tab is being populated with information and tutorials for students who are not familiar with our online learning environment. The “Help & How To” tab contains more advanced tutorials.

The ITS Help Desk is available 24/7 to assist with Blackboard-related technical questions. Call 734-973-3456 or email help-desk@wccnet.edu. Bailey Library will be the home base for in-person Blackboard support (see hours of operation under ‘Student Resources’ below).

Virtual Tutoring is available to all WCC students. Submit a question 24/7 for future response, or work with a live tutor during their scheduled tutoring session times. To access virtual tutoring, click the "Virtual Tutor" link on the left navigation bar in your class Blackboard site.

STUDENT RESOURCES

Individuals are encouraged to make contact with the college remotely whenever feasible. Check out Let's Talk Tuesday to get individual resource support!

Bailey Library is open remotely. See the library’s ‘Continuity of Library and Tutoring Services’ page for more information.

Student services information can be found on the “Succeed” tab on wccnet.edu. Call 734-973-3300 or email info@wccnet.edu to be directed to the appropriate department, or contact them directly:

Academic Advising: 734-677-5102

Bailey Library: 734-973-3429, libs1@wccnet.edu

Counseling Center: 734-677-5102

Financial Aid: 734-973-3523, finaid@wccnet.edu

IT Help Desk: 734-973-3456, help-desk@wccnet.edu

Learning Commons/Tutoring Center: 734-973-3420

Learning Support Services: 734-973-3342

Personal Counseling: 734-677-5102

Student Connection: 734-973-3543, studrec@wccnet.edu

Testing Center: 734-477-8550, testingcenter@wccnet.edu

Writing Center: 734-973-3647, writingcenter@wccnet.edu

Note: First-year students can schedule an appointment with our Success Coaches.

MENTAL HEALTH RESOURCES

The Campus Assistance Program (CAP) offers 24/7 mental health services that complements WCC’s personal counseling services. Call 866-227-3834 or log in to caplife.hmsanet.com using Company User Name: WCC and Company Password: myresource. Services are free and confidential. See the WCC Personal Counseling website for additional mental health resources.

Tips for managing anxiety and stress associated with the COVID-19 outbreak are available from the Centers for Disease Control and Prevention.

FINANCIAL EMERGENCIES

Students experiencing financial hardship due to the COVID-19 outbreak are reminded that the Student Resource Center operates an emergency food pantry with staple food items and hygiene products. Lists of local food pantries are also available via Food Gatherers and the Food Bank Council of Michigan.

The WCC Foundation continues to process Student Emergency Fund applications to help students meet unanticipated expenses that jeopardize their ability to stay in school. Send any questions to Shana Barker at shunte17@wccnet.edu

INTERNET/WIFI INFORMATION

In response to the COVID-19 outbreak, multiple broadband and telephone service providers have lowered costs and extended data caps. Comcast is offering 60 days of free service for its Internet Essentials plan for low-income students. It also increased the speeds of the plan.

Following the Federal Communications Commission’s 60-day “Keep Americans Connected Pledge,” most providers have agreed to not terminate service for customers, waive late fees incurred due to economic effects of the virus and open access to public Wi-Fi hotspots to “any American who needs them.”

COVID-19 UPDATES

Refer to these sites for current information:

- Washtenaw County updates: www.washtenaw.org/health

- Michigan updates: www.michigan.gov/coronavirus

- National updates: www.cdc.gov/nCoV