We have reset secondary student passwords to their login ID. For example, if the student login id is bb123456, then the password is also bb123456. Secondary students will be required to change the password the first time they login. Canvas uses this same login info. Password requirements are shown below.
1. Must be at least 8 characters
2. Must have at least 1 number
3. Must have at least 1 uppercase letter
4. Must not contain any part of your name
Canvas 24/7 Support is here for HEB ISD! This support is only for staff members only, not for students and their families.
Beginning today please contact Canvas regarding Canvas specific questions. Canvas will help resolve your issues or provide you with a contact within HEB ISD.
You may access the Canvas 24/7 support by clicking on the Help logo on your Canvas screen. Canvas will provide 24/7 support through chat or phone calls.
If you have an issue that is not related to Canvas please submit a HEAT ticket through the Ivanti icon in Classlink.