Privacy Policy
City Bantu Partner
Effective Date: 1 June 2026
City Bantu Partner ("we," "our," or "us") is committed to protecting the privacy of restaurant and café partners who use our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use the City Bantu Partner mobile application ("App").
By using City Bantu Partner, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Account Information
When you register or use the App, we may collect:
Restaurant or business name
Owner or manager name
Email address
Phone number
Business address
Login credentials
b. Order and Business Information
To provide our services, we may collect:
Order details
Customer order information
Delivery information
Menu and product details
Pricing information
Store operating hours
Sales and transaction records
c. Device Information
We may automatically collect:
Device model
Operating system version
App version
Device identifiers
IP address
Diagnostic and crash data
d. Location Information
If enabled, we may collect location information to support delivery tracking, operational management, and service improvements.
2. How We Use Your Information
We use collected information to:
Process and manage restaurant orders
Facilitate delivery tracking and fulfillment
Manage menus, pricing, and store information
Provide business analytics and performance reports
Improve app functionality and user experience
Respond to customer support requests
Maintain platform security and prevent fraud
Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share information with:
Delivery partners and service providers involved in order fulfillment
Technology and cloud service providers that help operate our platform
Legal authorities when required by law or to protect our rights
Business partners involved in providing services through the platform
All third parties are required to protect your information and use it only for authorized purposes.
4. Data Storage and Security
We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
5. Data Retention
We retain information for as long as necessary to:
Provide our services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal requirements
When information is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Depending on applicable laws, you may have the right to:
Access your information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Request information about how your data is used
To exercise these rights, contact us using the details below.
7. Children's Privacy
City Bantu Partner is intended for restaurant and business operators and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to remove such information.
8. Third-Party Services
The App may use third-party services such as analytics, cloud hosting, crash reporting, payment processing, or delivery management providers. These services may collect information according to their own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted within the App and/or on our official platforms. Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@citybantu.com
By using City Bantu Partner, you acknowledge that you have read and understood this Privacy Policy.