# Privacy Policy
**Last Updated: August 2026**
City Art Horizon (“City Art Horizon”, “we”, “our”, or “us”) respects and protects user privacy.
This Privacy Policy explains how City Art Horizon handles information associated with virtual reality games and applications published on the Meta Quest / Meta Horizon platform.
This policy explains:
* Whether we collect user data
* What information may be collected
* How collected information is used
* What information we do not collect
* How long information may be retained
* How users can request data deletion
By using our applications, you acknowledge the practices described in this Privacy Policy.
## 1. Do We Collect User Data?
**Yes.** Our applications may collect limited, non-personal and technical information.
This information may be used to:
* Operate and maintain the game
* Improve performance and stability
* Identify and fix bugs and crashes
* Understand general gameplay and application usage
We do not intentionally collect personal information for the purpose of identifying users in the real world.
## 2. Categories of Data We May Collect
### 2.1 Gameplay and Usage Data
Depending on the application, we may collect information related to how the game is used, including:
* Game progress and checkpoints
* Levels completed
* In-game actions and interactions
* Session duration and frequency
* Achievements and scores
* Gameplay and performance metrics
* Crash and error events
**Purpose of collection:**
* Improve gameplay mechanics
* Improve game balance
* Identify bugs and technical problems
* Improve the overall user experience
This information is intended to be used for application functionality, analytics, and improvement rather than to identify a user personally.
### 2.2 Device and Technical Information
We may collect limited technical information needed to support application performance and compatibility across supported Meta Quest devices.
Examples may include:
* Headset or device model
* Operating system or software version
* Hardware performance information
* Performance metrics
* Anonymized or technical device identifiers, where applicable
* System logs
* Diagnostic and crash information
**Purpose of collection:**
* Optimize application performance
* Troubleshoot compatibility problems
* Improve stability
* Diagnose technical issues
### 2.3 Analytics and Diagnostics Data
We may use analytics and diagnostic services to understand general application usage and technical performance.
This may include:
* Number of active users
* Session duration
* Feature usage
* Crash frequency
* Error information
* General performance information
Where applicable, analytics information is used in an aggregated or otherwise non-personal manner for product improvement and technical diagnostics.
## 3. Data We Do Not Intentionally Collect
Our applications do not intentionally collect or store the following personal information:
* Name
* Phone number
* Physical or mailing address
* Payment or billing information
* Camera recordings or images
* Microphone recordings or voice recordings
* Photos or videos
* Facial recognition information
* Eye-tracking biometric information
* GPS or precise location information
* Contact lists
* Personal communications
We also do not intentionally collect or store Meta account credentials or personal Meta profile information beyond information that may be required for basic platform functionality.
## 4. How We Use Collected Data
Information collected through our applications may be used only for legitimate application-related purposes, including:
* Providing core game functionality
* Improving gameplay
* Fixing bugs and crashes
* Diagnosing technical problems
* Optimizing performance
* Improving device compatibility
* Maintaining application stability
We do not use collected information for:
* Selling or renting personal information
* Behavioral advertising
* Creating advertising profiles
* Personalized marketing
* Fingerprinting users
* Selling user information to third parties
## 5. Meta Horizon Platform Data
Our applications operate on the Meta Quest / Meta Horizon platform.
We do not intentionally access or store Meta user profile information except where information is made available by the platform and is necessary for application functionality.
We do not store Meta account passwords or payment credentials.
Purchases, payments, and entitlement verification are handled through Meta's platform and applicable Meta systems.
## 6. Third-Party Services
Depending on the application, City Art Horizon may use trusted third-party services for technical purposes such as analytics, crash reporting, diagnostics, and application performance monitoring.
These services may include services provided by:
* Unity Technologies
* Unity Analytics
* Unity crash and diagnostic services
The third-party services used may vary between individual applications.
These providers may process technical or non-personal information according to their own privacy policies and applicable terms.
We do not intentionally integrate advertising SDKs, marketing trackers, or fingerprinting technologies into our applications unless specifically disclosed for an individual application.
## 7. Data Storage and Security
We take reasonable measures to protect information processed through our applications.
These measures may include:
* Encrypted data transmission where applicable
* Restricted access to collected information
* Secure storage environments
* Access limited to authorized personnel and service providers
Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
## 8. Data Retention
We retain non-personal and technical information only for as long as reasonably necessary to:
* Operate our applications
* Analyze application performance
* Diagnose technical issues
* Fix bugs and crashes
* Improve application stability
When information is no longer required, it may be deleted, aggregated, or permanently anonymized.
## 9. User Rights and Data Deletion
Users may contact City Art Horizon regarding information associated with their use of our applications.
Where applicable, users may request:
* Information about collected data
* Correction of inaccurate information
* Deletion of applicable data
### How to Request Data Deletion
To request deletion of applicable data, contact us at:
**Email:** [asd.khn1809@gmail.com](mailto:asd.khn1809@gmail.com)
Please include:
* The name of the game or application
* A brief description of your request
We will review valid requests and process them within a reasonable period, generally within 30 days.
## 10. Children's Privacy
Our applications are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through one of our applications, please contact us using the email address below so we can review the matter and take appropriate action.
## 11. Policy Updates
City Art Horizon may update this Privacy Policy from time to time.
When changes are made, we will update the **Last Updated** date at the beginning of this policy.
Users are encouraged to periodically review this Privacy Policy for any changes.
Continued use of our applications after an updated Privacy Policy becomes effective means that the updated policy applies to subsequent use of the applications.
## 12. Contact Information
For privacy questions, concerns, or data deletion requests, please contact:
**City Art Horizon**
**Email:** [asd.khn1809@gmail.com](mailto:asd.khn1809@gmail.com)
**Location:** United Arab Emirates (UAE)
**© 2026 City Art Horizon. All Rights Reserved.**