PAYMENT TERMS

Payments can be made by Cheque, Demand Draft, NEFT, RTGS or IMPS. Cheque/Demand Draft should be in favour of "Citi Travels 

CANCELLATION POLICY

• Before 40 days: 20% of the package cost

• Between 39 to 29 days: 35% of the package cost.

• Between 29 to 21 days: 65% of the package cost.

• Between 20 days or less: NO REFUND

INCLUSIONS

• Accommodation on Double/Triple sharing basis in above mentioned or similar category hotels.

• Meals: Breakfast & Dinner at Hotel only.

• Land transportation (if you have chosen) from pick up till drop Station to Station or Airport to Airport or as per itinerary round trip and local sightseeing as per the itinerary.

• Vehicle cost is including all fuel charges, Driver allowance, Border tax and Toll Tax, Parking and entry charges which is applicable as on day of quotation.

EXCLUSIONS

• Any Airfare / Train fare is not included in the package cost.

• Sightseeing Entry charges & camera charges.

• Any expenses of personal nature like tips, phone calls, fax, internet, games, sauna, and steam, Jacuzzi, laundry, extra vehicle hire, bar, room heaters, discotheque or any other.

• Pony/horse rides, boat rides, safaris, rafting charges, skiing/skating, and cable car/ropeway rides etc.

• Extra food or beverages ordered or taken in hotel restaurant or room except buffet / fixed menu meal plan.

• Vehicle will be allowed up to parking points & last possible points. (Subject to road & govt. conditions)

• Cost incidental to any change in the itinerary / stay on account of bad weather, ill health, Road blocks or any factors beyond control.

NOTE

• According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driver’s License, Voters Card, Passport, and Ration Card. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.

• Please clarify total number of passenger including infant and child at the time of booking only, vehicle will be suggested and booked as per the given information only. Last movement no replacement of vehicle will be possible or allowed.