Entities

A lead is someone who can be trailed to convert into a business opportunity in the future.

Direct two-way communication starts. So, when the lead expresses interest and the salesperson actively follows up, it becomes a contact.

Repository for storing login credentials for employees and customers with accounts on the website

Parent company for contact

A potential sale to new or established customers. Helps forecast future business demands and sales revenues.

List available products for ordering

Repository of customer and employees who have login accounts on the website

List of marketing methods

A Campaign Member describes the relationship between an individual Lead or Contact and a specific Campaign. It tracks the change in relationship over time and builds marketing reports

Repository to store all orders recieved from customers.

This additional transsactional entity contains details of any particular order in one to many relationship

Entity to store all promo codes. The promo code in its current implementation is applied across the order

Repository containing all enquires/complaints/tickets from customers

This additional transsactional entity contains details of any particular case in one to many relationship

Represents an item of commercial value, such as a product sold by your company or a competitor, that a customer has purchased.

The Quote object represents a quote, which is a record showing proposed prices for products and services.

To signal commitment, a payment is needed to complete the transaction. An exchange of monetary unit in exchange for a product

Look-up table for payment type (credit cards)