Safety
/ˈseɪfti/ noun
the condition of being protected from or unlikely to cause danger, risk, or injury.
Security
/sɪˈkjʊərɪti,sɪˈkjɔːrɪti/ noun
1. the state of being protected against or safe from danger or threat.
2. the state of feeling safe, stable, and free from fear or anxiety.
Statement
CIGMA.app is a secure, AI-powered platform designed with a "privacy-first" philosophy to protect sensitive user data.
To ensure a safe environment, the platform employs several layers of defence:
Data Encryption
Access Control
Infrastructure Protection
Safe Community Standards
Compliance & Privacy
Data Encryption: All communications and data transfers are protected by automatic Secure Socket Layer (SSL) encryption, ensuring that your personal information and chat history remain private and confidential.
Access Control: The platform supports Two-Factor Authentication (2FA) to prevent unauthorised account access and utilizes granular access controls to manage user permissions securely.
Infrastructure Protection: Hosted on enterprise-grade servers (Azure/AWS), the site includes protection against Distributed Denial-of-Service (DDoS) attacks and maintains high uptime (99.75% SLA) to ensure reliable access.
Safe Community Standards: To maintain a supportive environment, Cigma.app implements content filtering for objectionable text (such as profanity or abuse) and provides in-app systems to flag, report, or block users. All reported violations are reviewed and acted upon within 24 hours.
Compliance & Privacy: The platform is designed with HIPAA-aligned safeguards and global data privacy standards. Users have full control over their data, including the ability to manage profile visibility or request total data deletion at any time.
Note: While the platform uses advanced technical, organisational, and physical safeguards, users are encouraged to use the available privacy settings—such as anonymous chat features and fingerprint login—to further enhance their personal security.
Our commitment
At CIGMA, we believe that growth can only flourish in an environment of absolute safety.
We are committed to providing a secure, private, and judgment-free space where technology serves your peace of mind, not at the expense of it.
Our promise to you is built on three core pillars:
Radical Privacy
Proactive Protection
Unwavering Integrity
Radical Privacy: Your personal reflections and data belong to you. We maintain a "privacy-by-design" architecture, ensuring that your sensitive information remains encrypted and inaccessible to unauthorised parties.
Proactive Protection: We don't just react to threats; we anticipate them. From enterprise-grade encryption to continuous security monitoring, we work around the clock to keep our platform a safe haven.
Unwavering Integrity: We are dedicated to transparency. We will always be clear about how your data is handled and remain committed to evolving our safety standards as technology advances.
Your journey is personal, and your trust is our greatest asset. At CIGMA, we protect your digital world so you can focus on your inner one.
