This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Chitch App. By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Account Information: When you create an account on Chitch, we collect information such as your username, password, and email address. This information is used to create and manage your account, enable communication with other users, and provide you with access to the features and services of the App.
Profile Information: You may choose to provide additional profile information, such as a profile picture, bio, and interests. This information is visible to other users and is used to enhance your profile and facilitate connections with like - minded individuals.
Chat and Message Content: When you send messages, share media (such as photos, videos, or audio), or engage in conversations with other users, the content of those communications is collected. This content is used solely for the purpose of enabling and facilitating communication between users within the App.
1.2 Information Automatically Collected
Device Information: We collect information about the device you use to access the App, including the device type, operating system, device identifier (such as IDFA for iOS devices), browser type, and IP address. This information helps us provide the App, troubleshoot issues, and improve the performance and security of the App.
Usage Information: We automatically collect information about your use of the App, such as the pages you visit, the features you use, the time and duration of your sessions, and the actions you take within the App. This usage data helps us understand how users interact with the App, identify areas for improvement, and personalize your experience.
Location Information: If you grant the App permission, we may collect your approximate location information. This information can be used to provide location - based features, such as finding nearby users or events, or to enhance the relevance of content and recommendations.
2. How We Use Your Information
2.1 Provide and Improve the App
We use the information we collect to provide the features and services of the Chitch App, including enabling communication between users, storing and delivering messages, and managing user accounts.
We analyze usage information to identify trends, improve the user experience, and develop new features and functionality. This may involve conducting research, performing data analytics, and testing different versions of the App.
2.2 Personalize Your Experience
We use the information you provide and the data we collect to personalize your experience on the App. This includes tailoring content, recommendations, and advertisements based on your interests, preferences, and usage patterns.
We may use your location information to provide location - relevant content, such as local events or nearby users.
2.3 Communication with You
We may use your email address or other contact information you provide to send you important notices, such as updates to the Privacy Policy, changes to the App's terms of use, or security alerts.
We may also send you promotional emails or notifications about new features, offers, or events related to the App, but you can opt - out of these promotional communications at any time.
3. Sharing Your Information
3.1 Third - Party Service Providers
We may share your information with third - party service providers who assist us in operating the App, providing services, or performing functions on our behalf. These service providers may include hosting providers, analytics providers, and customer support services.
We require our third - party service providers to comply with strict confidentiality and security obligations and to use your information only for the purposes for which it was shared with them.
3.2 Legal Requirements and Protection of Rights
We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request.
We may also disclose your information when we believe it is necessary to protect our rights, the rights of other users, or the safety and security of the App or its users. This may include situations where we suspect fraud, abuse, or violation of our terms of use.
3.3 Aggregated and Anonymized Data
We may share aggregated and anonymized data that does not personally identify you with third parties for research, analytics, or marketing purposes. This data helps us understand user behavior and trends and may be used to improve the App and develop new products and services.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include using secure servers, encryption technology, access controls, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. User - Generated Content
Please note that any content you post or share on Chitch, such as comments, photos, or videos, will be visible to other users. You should be careful about the information you disclose in such user - generated content.
When using our service, you will encounter content from various sources. Some content is not allowed, and we must impose restrictions on certain types of content. These include:
1) Language or images that may be considered offensive, harassing, unsettling, embarrassing, alarming, or infuriating to others.
2) Obscene, pornographic, violent, or other content that may violate personal dignity.
3) Abusive, insulting, threatening, discriminatory, or content that promotes racism, gender bias, hatred, or prejudice.
4) Encouragement of illegal activities, including but not limited to terrorism, incitement of racial hatred, or engaging in criminal activities.
5) Defamation or slander.
6) Involvement in commercial activities (including sales, contests, advertisements, reverence for other websites, or premium phone numbers).
7) Transmission of “Chitch” emails or “junk mail.”
8) Any content containing spyware, adware, viruses, corrupted files, worms, or other malicious code intended to disrupt, damage, or limit the functionality of software, hardware, telecommunications, networks, servers, or other devices, or materials that interfere with any other device, Trojan horses, or any other material intended to damage, interfere with, erroneously intercept, or misappropriate any data or personal information.
9) Content that itself or when published infringes upon the rights of any third party (including but not limited to intellectual property rights and privacy rights).
10) Displaying content created or distributed without the consent of others.
6. Your Rights
6.1 Access and Update Your Information
You have the right to access the personal information we hold about you and to correct or update it if it is inaccurate or incomplete. You can do this by logging into your account and accessing the account settings or profile section of the App.
If you have any questions or need further assistance regarding accessing or updating your information, you can contact us at [Contact Email: chitchdevteam@wemailbox.com].
6.2 Delete Your Account
You have the right to delete your Chitch account at any time. To delete your account, please follow the account deletion process within the App. Deleting your account will result in the permanent deletion of your account and associated information, subject to any legal requirements to retain certain data.
Please note that once your account is deleted, any messages or content you have shared with other users may still be visible to them, as they may have stored or saved that content on their devices.
6.3 Opt - Out of Marketing Communications
You can opt - out of receiving promotional emails or notifications from us at any time by clicking on the unsubscribe link provided in the communication or by adjusting your notification settings within the App.
6.4 Withdraw Consent
If you have provided your consent for us to collect, use, or disclose your information in a particular way, you have the right to withdraw your consent at any time. However, please note that withdrawing your consent may limit your ability to use certain features or services of the App.
7. Children's Privacy
The Chitch App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. International Data Transfers
We may transfer your information to countries or regions outside of your country of residence. These countries or regions may have different data protection laws than your home country. When we transfer your information internationally, we will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make changes to the Privacy Policy, we will post the updated policy on the App and indicate the date of the last update.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at [Contact Email: chitchdevteam@wemailbox.com].
We will make reasonable efforts to respond to your inquiries and address your concerns in a timely manner.
By using the Chitch App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.