Privacy Statement of CHISON Medical Technology Co., Ltd.
CHISON Medical Technology Co., Ltd. (hereinafter referred to as “CHISON,” “we,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Statement explains how we collect, use, and share your personal information, as well as how you can exercise your privacy rights. Please read it carefully.
**Last Updated**: May 22th, 2025
1. What Personal Information Do We Collect?
We collect your personal information in the course of our daily operations, depending on your relationship with us, your location, and applicable laws. Below are the types of information we may collect:
1.1 Information You Provide to Us
- **Business Interaction Information**: Your name, organization name, occupation, phone number, emails address, mailing address, postal code, etc.
- **Product Information**: Device model, serial number, purchase quantity, purchase date, etc.
- **Feedback Information**: Chat records from your communications with us, requests or suggestions for improvement made while using our products, etc.
1.2 Information We Automatically Collect
- **App Data**: When you visit our App, we may collect your IP address, device type, browser type, operating system, location information (approximate region based on IP), etc.
- **Device Data**: When you use our services via a mobile device, we may collect the device operating system and information related to your use of app features.
- **Product Usage Data**: We collect statistical data about your use of our products or apps, such as device model, usage settings, workflow, usage history, battery status, etc. Most of this data is processed anonymously, but for purposes like troubleshooting, identifiable usage records may be retained for no longer than 6 months unless required by law.
1.3 Information We Collect from Other Sources
We may obtain information from legally authorized third parties (e.g., marketing partners, social media platforms, or data service providers), including your job title, email address, phone number, user behavior data, social media profiles, etc. This information is used to optimize our marketing campaigns and services and improve efficiency.
**Special Note on Sensitive Information**: If the collected information includes sensitive personal data such as medical data, we will only process it with your explicit consent and store it using encryption technology. Without separate authorization, we will not use medical data for AI model training or commercial analysis.
2. Cookies and Similar Technologies
Cookies are small text files stored on your device to enhance your service experience. We use first-party and third-party cookies and similar technologies to identify you, optimize services, enhance security, and analyze usage.
- **Management**: We will prompt you to choose whether to consent to cookies upon your first visit to our website. You can restrict or disable non-essential cookies at any time through your browser settings. Some essential cookies (required for basic functionality) may be enabled by default, but you can adjust them.
- **Purposes**: Improving user experience, analyzing service effectiveness, supporting online marketing, etc.
3. How Do We Use Your Information?
We use your personal information to:
a) Provide the products and services you purchase or request and send related transactional information;
b) Notify you of new features, special events, or real-time updates (e.g., product improvement notices or urgent announcements) via email or app;
c) Generate statistical reports on user groups and product usage patterns;
d) Analyze the accuracy, effectiveness, and popularity of products or services (e.g., monitoring website and app traffic);
e) Provide technical support, improve product features, or develop new products;
f) Prevent fraud and enforce service terms;
g) Manage products and services and troubleshoot issues.
4. How Do We Share Your Information?
- **Basic Principle**: Currently, we do not proactively share or transfer your personal information to third parties outside of CHISON. If sharing is necessary, we will obtain your explicit consent in advance.
- **Public Disclosure**: We will not publicly disclose your personal information unless we inform you in advance of the purpose, type, and any sensitive information involved and obtain your explicit consent.
- **Exceptions**: We may share or disclose your information as required by laws, legal proceedings, or government authorities without prior consent.
- **Business Changes**: In the event of a merger, acquisition, or asset transfer involving the transfer of personal information, we will notify you via email or website announcement and require the successor to protect your information to a standard no lower than this statement. If the successor fails to comply, you may request them to stop processing or delete your information.
- **Cross-Border Transfers**: If your personal information needs to be transferred outside of China, we will ensure compliance with applicable laws (e.g., GDPR or CCPA) and inform you in advance.
5. Your Privacy Rights
You have the right to manage your personal information:
- **Access and Correction**: You can access, correct, update, or delete your personal information by emailing service@CHISON.com.cn. We will process and respond to your request within 15 working days unless otherwise required by law or due to special circumstances (we will notify you promptly).
- **Withdrawal of Consent**: If we process your information based on your consent, you may withdraw it at any time. Withdrawal will not affect the lawfulness of prior processing.
- **Oversight**: You may collaborate with your local data protection authority to oversee our data processing practices. For more information, contact your regional data protection authority.
6. Minors
Our products and services are intended solely for professional medical personnel or other trained and certified users and are not suitable for individuals under 18 years of age.
- **Privacy Protection**: Minors under 18 must not provide us with any personal information. Users of our products or services should ensure that minors’ information (including patient data) is provided to us only with the consent of their parents or guardians.
- **Handling Minors’ Information**: If you believe we have collected your child’s information without consent, please email service@chison.com.cn immediately. We will terminate the processing and delete the data as soon as possible.
7. Changes to This Privacy Statement
We may update this statement due to legal requirements, business changes, or technological advancements. Updated versions take effect upon publication on our website or app.
- **Notification**: For significant changes (e.g., changes to data usage purposes or sharing methods), we will notify you in advance via email or website announcement.
- **Your Options**: If you do not accept the updated terms, you may immediately stop using our services or contact us with feedback.
8. Contact Us
If you have any questions or suggestions about this statement, please contact us via:
- **Email**: service@chison.com.cn
We will respond and address your concerns as soon as possible.