Hi! I’m Chiqi, a Customer Support Specialist and trained Virtual Assistant with over five years of experience working remotely with U.S.-based clients.

I’ve supported customers across healthcare, travel, finance, food service, and e-commerce industries. My work focuses on building trust, resolving concerns, and making sure every client feels heard and supported.

I also completed formal training as a General Virtual Assistant, which strengthened my skills in admin support, CRM management, documentation, and task organization.

What sets me apart is my ability to combine empathy, structure, and performance—I don’t just respond to customers, I create positive experiences.