Chilli Spice Privacy Policy

Personal Information:

To provide and improve our services, we may collect the following information:

• Phone Number – Used as a unique account identifier and for account-related communication.

• Full Name and Email Address – Used to personalize user experience, manage orders, and provide support.

• Profile Image – Users may optionally upload a profile photo, which is securely stored using Firebase Storage.

Device Permissions and Data:

The app may request the following permissions to support app functionality: 

• Location Data (Precise and Background Location)
  Location access may be used to provide optional arrival-based notifications, navigation assistance, and automated hotel arrival guidance when enabled by the user.

• Display Over Other Apps
  This permission may be used to display optional arrival notifications and navigation assistance while using the application.

• Camera and Flashlight
  Used to provide visual assistance features and optional arrival alerts.

• Microphone
  Microphone access is only used when users choose to use voice-based features.

• Storage Access
  Used to allow users to upload profile images from their device gallery.

• Vibration
  Used for haptic feedback and user notifications.

• Read Phone State
  Used to ensure stable app functionality during incoming calls and improve user experience.

We use collected information to:

• Provide restaurant-related services and app functionality

• Enable navigation assistance and optional arrival notifications

• Process food orders and maintain order history

• Improve app performance and user experience

• Provide customer support and communication

• Detect, prevent, and resolve technical issues

We use trusted third-party services including:

• Google Firebase (Firestore and Storage)
  Used for secure cloud storage, authentication, and database management.

• Google Maps API
  Used to provide maps, navigation, and location-based functionality.

• Device Text-to-Speech and Haptic Services
  Used locally on the device for voice guidance and vibration feedback features.

We do not sell, rent, or share user personal data with third parties for advertising or marketing purposes.

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure.

We retain user data only for as long as necessary to provide app functionality and comply with legal obligations.

Users may:

• Access or update profile information

• Manage permissions through Android device settings

• Revoke permissions at any time

• Request account and data deletion by contacting us

ChilliSpice is not directed toward children under the age of 13. We do not knowingly collect personal information from children. 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. 

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Support Email: chillispice041@gmail.com