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Role: AI Product Manager (End-to-End Ownership)
Skills: Market + User Research, Data Analysis, PRD, UI/UX Design, Prototyping.
(AI) Tech Stack: ChatGPT, MiroAI, Bolt.new, CanvaAI, Microsoft CoPilot.
A Conversational AI Search Assistant, helping users find their perfect stay through natural, intuitive conversations.
🔍 The Problem:
In a $10B travel market, high-value travelers struggle to find proximity-based stays. 90% of surveyed users say switching between Airbnb and other map tools to estimate distance is a major pain point.
Problem Statement: How might we improve user retention and accelerate bookings by leveraging AI to deliver faster, smarter, and proximity-driven search experiences on Airbnb?
📊 What The Data Revealed!
📊 What The Data Revealed!
63% of global travelers prioritize proximity and personalized recommendations when booking stays.
71% of business travelers highly value walkability and Points of Interest (POI) based discovery.
Airbnb’s existing map experience lacked relative distance visibility and contextual stay grouping, contributing to user churn and incomplete bookings.
💡 The Solution → Airia AI
💡 The Solution → Airia AI
I led the concept, research synthesis, prioritization, and MVP development for Airia AI — a conversational AI assistant designed to:
Offer proximity-aware, preference-based stay recommendations via natural language and intuitive conversation.
Integrate a smart map with POI pinning and estimated walk/drive times (while preserving host privacy).
Accelerate booking confidence and reduce decision friction with dynamic, conversational search flows.
🛠️ MVP Features Shipped
AI conversational chat interface integrated into search experience
Smart Map with relative POI proximity and dynamic pin clustering.
Preference-based filtering via tappable tags in chat.
Personalized booking flows with conversational confirmations.
Privacy-safe relative distance indicators without revealing host addresses.
📈 Airia's Business Impact (Projected)
📈 Airia's Business Impact (Projected)
📈 +20% increase in booking completion rates for proximity-driven searches.
📉 -30% reduction in new user drop-offs during first session.
📊 Improved user satisfaction by addressing 5 of 7 top pain points surfaced in user research.
Positioned Airbnb to capitalize on its growing $1.4B business travel segment by delivering a proximity-first, AI-powered experience.
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