Abstract
The first half of this talk is a whirlwind, but reflective and self-critical, tour of a selection of my research projects. These cover systems for lifelong, life-wide learning, ranging from tertiary computing education to broader skills in groupwork, learning to eat healthily and get healthy levels of exercise. I use these to illustrate some key lessons and reflections about scrutability, user models, open learner models (OLMs), uncertainty, groupwork and multi-disciplinary research.

The other half of the talk presents the core of my next 10-year research plan to create digital systems that help people make better decisions with and about data in this complex, technology rich and uncertain world. I will illustrate this by unpacking my on-going horror at seeing the CS and tech community reaction to COVIDSafe. It exemplifies the urgent need for deeply human-centred voices to complement and enrich the technocentric perspectives in much of computer science. It highlights the needs for our CHI-Down-Under community to become a more cohesive group, with richer collaborations, mentoring, supporting each other, and becoming much kinder in reviews of papers and grants.

Bio
Judy Kay is Professor of Computer Science. She leads the Human Centred Technology Research Cluster, in the Faculty of Engineering and IT at the University of Sydney. A core focus of her research has been to create infrastructures and interfaces for personalisation, especially to support people in lifelong, life-wide learning. This ranges from formal education settings to supporting people in using their long-term ubicomp data to support self-monitoring, reflection and planning. Central to this has been in the design of the Personis user modelling systems and interfaces that enable people to control their own long-term personal information from diverse sensors on devices be they worn, carried, embedded in the environment or conventional desktops. She has integrated this into new forms of interaction including virtual reality, surface computing, wearables and ambient displays. Her research has been commercialised and deployed and she has extensive publications in leading venues for research in user modelling, AIED, human computer interaction and ubicomp. She has had leadership roles in top conferences in these areas and is Editor-in-Chief of the IJAIED, International Journal of Artificial Intelligence in Education (IJAIED) and Editor of IMWUT, Interactive Mobile Wearable and Ubiquitous Technology (IMWUT).

Abstract
In this presentation I review new technologies for collaboration in a COVID world. In a matter of weeks, people worldwide have moved to work from home, physical conferences have been cancelled and concerts and other events have moved online. Many people are experiencing long term use of video conferencing tools for the first time, and also being exposed to other collaborative tools. I review some of the lessons learned from this widespread use, and discuss how new approaches to collaboration using AR and VR could overcome some of the limitations of desktop tools. As remote working becomes the new normal, there are increased opportunities for CHI research on remote collaboration to enter the mainstream. I will discuss some of these opportunities and directions for future work.

Bio
Professor Mark Billinghurst is the Director of the Empathic Computing Laboratory at the University of South Australia, and the University of Auckland. A pioneer in the fields of Augmented and Virtual Reality, Professor Billinghurst has been researching AR and VR for over 25 years, publishing more than 550 research papers on topics such as Collaborative AR and VR, Multimodal Interfaces, Mobile AR, and Empathic Computing. He is known for co-developing ARToolKit, the first open source AR tracking library, creating the first mobile AR advertising campaign, and he founded ARToolWorks, one of the first AR companies. In 2013 he was elected as a fellow of the Royal Society of New Zealand in recognition for his efforts in research and commercialisation of AR technology.

Panel: COVID - Communicating Over Video to Inform Design

Day/Time: Friday 22 May, 3pm-4pm AEST

Zoom link: Room 2

Chair: Jeni Paay, Swinburne University of Technology, Melbourne.

Panel Members: Jeremy Yuille, MELD studios, Melbourne; Oliver Weidlich, Mobile Experience, Sydney; Donna Spencer, Maadmob, Melbourne; Margot Brereton, Queensland University of Technology, Brisbane; Patrick Olivier, Monash University, Melbourne.

Abstract
Leading Australian UX practitioners and HCI academics talk about what the COVID lockdown makes us do that is having a positive impact on UX and HCI – both the big and the small of it. How are practitioners and researchers getting the most out of a tough situation, and what do we see as “next” particularly in the context of this COVID moment that has brought much of our CSCW knowledge into play, while simultaneously opening up future perceptions of “normal” that we might move “back” to. How are we connecting, and what are the kinds of futures we thought we’d be heading toward at a 2020 conference…

Panel chair
Jeni Paay, Professor of Interaction Design, Swinburne University of Technology

Panel Members:
Jeremy Yuille, Principal, MELD studios, Melbourne
Donna Spencer, Design Lead, Maadmob, Melbourne
Oliver Weidlich, Founder and Director of Design & Innovation, Mobile Experience, Sydney
Margot Brereton, Professor of Engineering and Interaction Design, Queensland University of Technology, Queensland
Patrick Olivier, Professor in Human Centred Computing, Monash University, Melbourne

Bios

Jeremy Yuille has over 20 years of experience bringing design and learning together to help people make sense of complexity and improve their world. His expertise in human interaction, user experience, stewarding collaboration across multidisciplinary teams, has helped achieve lasting impact for clients across many sectors.

Donna Spencer has over 20 years professional experience designing complex systems and services for a large range of clients across many industries. She is a regular speaker at a wide range of local and international conferences, and has written 3 books – on information architecture, card sorting and web writing.

Oliver Weidlich has worked on the strategy, research and design of hundreds of mobile services for many of Australia’s largest clients, as well as across range of interfaces; from kiosk, to in-car systems, to speech interfaces. He’s been playing with smart devices for years and is now assisting clients to better understand the possibilities and opportunities.

Margot Brereton researches the participatory interaction design of ubiquitous computing technologies and their interfaces. She develops innovative designs, methods, and theoretical understandings by designing to support real user communities in selected challenging contexts. Her approach is highly iterative and often involves growing user communities as the design evolves, by understanding and responding to socio-cultural factors.

Patrick Olivier is an expert in human-computer interaction with particular research interests that include the application of social and ubiquitous computing, the development of new approaches to interaction (including as novel sensing platforms and interaction techniques) and human-centred design methods.

Jeni Paay has a cross-disciplinary background spanning architecture, computer science, and interaction design, and has published widely within the area of Human-Computer Interaction. Her research and teaching career, spanning 30 years, has been within the overall themes of human computer interaction, user-centred design, design methods, interaction design and user experience design for urban and domestic computing