Chethana FM 90.8 — Support
Need Help?
Chethana FM 90.8 is a community radio service broadcasting music,
news, discussions and cultural programming. Our mobile app allows
you to listen to the live broadcast, follow the programme schedule
and stay connected with Chethana FM.
If you are experiencing a problem with the app, have a question,
suggestion or request, please contact us using the details below.
Contact Us
Email: chethana90.8fm@gmail.com
Phone: +91 80788 88908
Address:
Kayamkulam – Diocese of Mavelikara
Chethana Compound
Kayamkulam P.O.
Alappuzha District, Kerala, India – 690 502
We normally respond to support requests within 2 working days.
Frequently Asked Questions
The live stream will not play.
Please check that your device has an active internet connection.
Chethana FM streams live audio over the internet, so an active
connection is required.
If the problem continues, completely close the app and open it again.
If you are still unable to listen, please contact us.
The audio stops when I lock my phone.
The app is designed to continue playing audio in the background.
Please make sure Chethana FM is allowed to run in the background
in your device settings and that battery-saver or power-saving
settings are not restricting the app.
I am not receiving notifications.
Please make sure notifications are enabled for Chethana FM in your
device settings. Notification permission may be requested when you
first open the app.
If notifications are enabled but you still do not receive them,
please contact our support team.
I cannot sign in or did not receive my OTP.
Please check that you entered the correct mobile number, including
the country code, and make sure your device has network coverage
to receive SMS messages.
If the OTP still does not arrive, please contact us at
chethana90.8fm@gmail.com or call +91 80788 88908.
How do I delete my account?
You can use the Delete Account option available in your Profile or
Account settings inside the Chethana FM app.
If you have difficulty deleting your account, contact us at
chethana90.8fm@gmail.com and we will assist you.
For information about how Chethana FM collects, uses, stores and
protects user information, please refer to our Privacy Policy.