# Privacy Policy for Chethana FM
**Effective Date:** July 27, 2026
## Introduction
Chethana ("we", "our", or "us") operates the **Chethana FM 90.8** mobile application ("App"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights regarding your information when using the Chethana FM application.
By installing or using the Chethana FM application, you agree to the collection and use of information in accordance with this Privacy Policy.
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# Information We Collect
To provide our services, the application may collect and process the following information:
- Mobile phone number (for authentication)
- Firebase Authentication user identifier
- Live chat messages
- Push notification token
- Device information required for application functionality
- Technical information necessary for live audio streaming
The application does **not** intentionally collect sensitive personal information such as:
- Government-issued identification numbers
- Banking or payment information
- Credit or debit card information
- Biometric information
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# Phone Number Authentication
Chethana FM uses **Firebase Authentication** to securely authenticate users using their mobile phone number.
Your phone number is used solely for:
- User authentication
- User identification
- Secure access to application features
Authentication is processed securely through Google Firebase.
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# Live Chat
Chethana FM includes a live chat feature that enables authenticated users to communicate with one another.
Information associated with the chat service may include:
- Firebase User ID
- Phone number linked to the account
- Chat messages
- Message timestamps
Chat data is securely stored using **Google Cloud Firestore**.
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# Live Audio Streaming
Chethana FM provides continuous live radio streaming.
When you listen to our radio service:
- The application connects to our streaming server through an internet connection.
- Audio playback may continue while the application is in the background.
- The application does not intentionally maintain a listening history or track your listening habits.
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# Push Notifications
The application uses **Firebase Cloud Messaging (FCM)** to deliver notifications.
Notifications may include:
- Program updates
- Important announcements
- Service notifications
- Application updates
You may disable notifications at any time through your device settings.
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# Device Permissions
The application requests only the permissions necessary to provide its intended functionality.
### Internet Access
Used to:
- Stream live radio
- Connect with Firebase services
- Load application content
### Foreground Service
Required to allow uninterrupted media playback while the application runs in the background.
### Foreground Service – Media Playback
Allows continuous audio playback when the application is minimized.
### Wake Lock
Prevents the device from stopping audio playback while listening to live radio.
### Notification Permission (Android 13+)
Required to display push notifications sent through Firebase Cloud Messaging.
The application does **not** request access to:
- Contacts
- SMS
- Call Logs
- Device Location
- Camera
- Microphone
unless introduced in future versions of the application.
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# Local Storage
The application may securely store limited information on your device using technologies including:
- Flutter Secure Storage
- Shared Preferences
This information is used to:
- Maintain user login sessions
- Store application preferences
- Improve user experience
No sensitive personal information is intentionally stored insecurely on your device.
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# Third-Party Services
Chethana FM uses the following third-party services:
- Google Firebase Authentication
- Google Cloud Firestore
- Firebase Cloud Messaging (FCM)
These services may process certain information in accordance with Google's Privacy Policy.
Google Privacy Policy:
https://policies.google.com/privacy
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# How We Use Your Information
The information collected is used solely to:
- Authenticate users
- Enable live chat functionality
- Deliver push notifications
- Provide uninterrupted live radio streaming
- Maintain application security
- Improve application reliability
- Respond to user support requests
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# Data Sharing
Chethana does **not** sell, rent, or trade your personal information.
Information may be shared only:
- With Google Firebase for authentication, messaging, and database services
- When required by applicable law
- To protect the security and integrity of the application
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# Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
Security measures include:
- Secure Firebase infrastructure
- Authenticated access to protected resources
- Secure communication between the application and cloud services
- Secure local storage where applicable
Although we strive to protect your information, no electronic storage or internet transmission method is completely secure.
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# Data Retention
User information is retained only for as long as necessary to provide the application's services or comply with applicable legal obligations.
Chat messages and account information may remain stored until deleted by administrators or removed in accordance with operational requirements.
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# Account Deletion
The application currently does not provide an in-app account deletion feature.
Users who wish to request deletion of their account or associated personal information may contact us using the email address provided below.
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# Children's Privacy
Chethana FM is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, reasonable steps will be taken to remove such information.
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# Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any modifications become effective immediately after the revised Privacy Policy is published.
Users are encouraged to review this page regularly to stay informed about how we protect their information.
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# Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
**Chethana**
**Email:** chethanafm2024@gmail.com
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# Your Consent
By installing, accessing, or using the Chethana FM application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your information as described herein.