Privacy Policy for Chesta
20-03-2025
At Chesta, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our comprehensive educational app, Chesta ("Apps"), designed to assist students in their academic journey.
By using Chesta, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Account Information: Name, email address, phone number (optional), and password when you create an account.
Profile Details: Grade level, subjects of interest, and learning preferences for personalized experiences.
Payment Information: If you purchase tuition services, we may collect payment details via secure third-party payment processors.
Usage Data
Information about how you use Chesta, including quiz attempts, progress tracking, resources accessed, and interactions with tutors.
Device information such as IP address, device type, operating system, and app version.
Communications
Information you provide when contacting support or participating in surveys and feedback requests.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and enhance the Chesta app and its features.
Personalize your learning experience, including recommended quizzes, resources, and tutors.
Facilitate one-on-one tuition sessions.
Communicate important updates, offers, and provide customer support.
Improve app functionality through data analysis and user feedback.
Comply with legal obligations and protect user security.
3. Sharing Your Information
We respect your privacy and only share your data in limited circumstances:
Tutors: Limited profile information may be shared with tutors to facilitate personalized learning.
Service Providers: Third-party partners that support app functionality (e.g., payment processors, analytics services) are given access to necessary data under strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
4. Data Security
We implement robust security measures to protect your personal information, including:
Encryption of sensitive data.
Secure servers and access controls.
Regular monitoring for vulnerabilities and threats.
Despite our efforts, no method of electronic transmission or storage is 100% secure. We encourage users to protect their login credentials.
5. Your Privacy Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal data.
Object to or restrict the processing of your data.
Request data portability.
You can manage your account settings or contact us at hrscienceacademy01@gmail.com to exercise your rights.
6. Children’s Privacy
Chesta is designed for students, but we take special care regarding users under 13 (or the relevant age of consent in your jurisdiction). We require parental consent where necessary and do not knowingly collect personal data from children without such consent.
7. Third-Party Links
Chesta may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before sharing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our app or via email. Continued use of Chesta after changes are effective constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 hrscienceacademy01@gmail.com
📞 +8801861706099