Director of Humanitarian Operations

Position Overview

The Director of Humanitarian Operations is a senior administrative position within Chernair responsible for developing and coordinating humanitarian aid campaigns and missions for the Chernair community.

This position brings a humanitarian mission element to Chernair by creating opportunities for pilots to participate in simulated relief efforts around the world. Campaigns can range from a single custom humanitarian flight to larger, multi-flight operations involving multiple pilots and destinations.

The goal is to give Chernair pilots opportunities to fly with a purpose while creating unique and engaging experiences for the community.

Core Mission

The primary mission of the Director of Humanitarian Operations is:

Use aviation to create meaningful humanitarian experiences for the Chernair community.

The Director is responsible for regularly creating humanitarian campaigns that give pilots an opportunity to simulate delivering aid, transporting personnel, evacuating civilians, supporting disaster response, and performing other humanitarian aviation missions.

Primary Responsibilities

Humanitarian Campaigns

• Develop and organize humanitarian aid campaigns for Chernair pilots.

• Create at least one humanitarian campaign every month.

• Campaigns may be as simple as a single custom flight or expanded into larger multi-flight operations.

• Develop realistic and engaging humanitarian scenarios for pilots to participate in.

• Create campaign objectives, backgrounds, destinations, and flight requirements as appropriate.

• Coordinate multiple flights when a larger campaign is planned.

Campaign Variety
Humanitarian campaigns can cover a wide range of scenarios, including:

• Disaster relief

• Earthquake and flood response

• Medical aid transportation

• Food and water deliveries

• Humanitarian evacuations

• Refugee assistance

• Search and rescue support

• Wildfire relief

• Emergency supply transportation

• Peacekeeping and humanitarian support

• Remote community resupply

• Pandemic or public health response

• Natural disaster recovery

• International aid missions

The Director is encouraged to be creative and develop campaigns that provide pilots with experiences beyond standard airline operations.

Campaign Development

Each campaign should provide pilots with enough information to understand why the mission is taking place and what they are accomplishing.

Depending on the size of the campaign, this may include:

• A humanitarian situation briefing

• Mission objectives

• Origin and destination airports

• Aircraft recommendations

• Cargo or passenger requirements

• Flight numbers

• Mission routes

• Campaign timelines

• Background information

• Special operating requirements

• Completion requirements

Larger campaigns may include multiple phases, multiple aircraft types, and multiple participating pilots.

Community Engagement

The Director of Humanitarian Operations should work closely with the Director of Community Engagement to promote campaigns and encourage participation.

Responsibilities may include:

• Announcing upcoming humanitarian campaigns.

• Encouraging pilots to participate.

• Creating campaign discussions within Discord.

• Sharing campaign progress with the community.

• Recognizing pilots who participate in humanitarian operations.

• Creating campaign completion awards or achievements when appropriate.

• Encouraging pilots to share screenshots, flight reports, and experiences.

Humanitarian campaigns should feel like community events, not simply another flight on a schedule.

Working With Other Departments

The Director should collaborate with other Chernair departments when developing campaigns.

This may include:

• Community Engagement — promoting campaigns and increasing participation.

• Console Operations — ensuring campaigns can be reasonably completed by Xbox and PlayStation pilots.

• Flight Operations — coordinating routes, aircraft, and operational requirements.

• Events Staff — organizing group humanitarian flights.

• Chernair Leadership — coordinating larger or organization-wide campaigns.

The Director should make every reasonable effort to ensure humanitarian campaigns are accessible to the widest possible range of Chernair pilots.

Minimum Activity Requirement

The Director of Humanitarian Operations is expected to create at least one humanitarian campaign per month.

There is no requirement for every campaign to be a large-scale operation.

A campaign may consist of:

Small Campaign

• One custom humanitarian flight.

• A simple mission briefing.

• One pilot or multiple pilots.

Medium Campaign

• Several related flights.

• Multiple destinations.

• Multiple aircraft types.

• A defined humanitarian scenario.

Large Campaign

• Multi-phase humanitarian operation.

• Multiple participating pilots.

• Multiple destinations and aircraft.

• Detailed campaign storyline and objectives.

• Community-wide participation.

The emphasis should be on consistency and quality rather than unnecessary complexity.

What We're Looking For

The ideal candidate should be:

• Creative and imaginative

• Passionate about aviation

• Interested in humanitarian and relief operations

• Comfortable creating scenarios and missions

• Organized and dependable

• Able to create engaging campaign briefings

• Comfortable coordinating with other staff

• Proactive and self-motivated

• Able to commit to producing at least one campaign each month

• Interested in creating unique experiences for Chernair pilots

Previous leadership or event-planning experience is beneficial, but creativity and reliability are the most important qualities.

What Success Looks Like

A successful Director of Humanitarian Operations will give Chernair pilots something they cannot get from a normal scheduled flight:

A reason to fly.

Success means:

• At least one humanitarian campaign is created every month.

• Pilots regularly participate in humanitarian missions.

• Campaigns provide unique and memorable flying experiences.

• Campaigns encourage community interaction.

• Pilots understand the purpose behind their missions.

• Console and PC pilots can participate whenever reasonably possible.

• The humanitarian program continues to grow in creativity and scope.

• Chernair develops a recognizable humanitarian operations identity within the flight simulation community.

The Bottom Line

The Director of Humanitarian Operations creates missions with meaning.

Whether it is a single pilot delivering emergency supplies after an earthquake or a community-wide campaign transporting humanitarian aid across multiple countries, every campaign should give Chernair pilots an opportunity to feel like their flight is accomplishing something.

One campaign every month. One mission at a time. Making every flight matter.