Sephora makes it convenient to check your gift card balance through multiple channels. Here are all the available methods:
Method 1: Check Balance Online Through Your Sephora Account
The most convenient way to check your balance is through your Sephora account on their website. Simply sign in to your account at sephora.com or sephora.ca. Navigate to the Account Information page and locate the Payments and Credits section. Enter your 16-digit card number and 8-digit PIN, then click the check button to view your current balance. This method works perfectly for both physical gift cards and eGift cards.
Method 2: Use the Sephora App or Direct Balance Check
You can also check your gift card balance directly through the Sephora mobile app or by visiting their dedicated balance check page. This option is quick and doesn't require you to sign into your account. Simply enter your card details, and you'll see your balance instantly. This method also allows you to add your gift card to your mobile wallet for easy access during shopping.
Method 3: Call Sephora Customer Service
If you prefer speaking with someone or don't have internet access, you can call the dedicated gift card balance phone number at 1-888-860-7897. A customer service representative will help you check your balance over the phone. Keep your gift card handy as you'll need to provide your card number and PIN.
Method 4: Visit a Sephora Store
For in-person assistance, visit any Sephora store location. A Beauty Advisor can check your balance using the physical card, a printout of your eGift card, or by viewing the eGift card on your mobile device. This method works for both US and Canada stores. This is also the only way to check the balance of a Store Merchandise Credit, as these cards can only be verified in person at a physical store location.