If you're a beauty enthusiast who loves shopping at Sephora, chances are you've received or purchased a Sephora gift card. Whether it's a physical card, an eGift card, or store merchandise credit, knowing how to check your Sephora gift card balance is essential before making your next beauty haul. This comprehensive guide will walk you through everything you need to know about checking and managing your Sephora gift card balance.

Understanding Sephora Gift Cards

Before diving into how to check your balance, it's important to understand the different types of cards Sephora offers. Each card type has specific features and methods for balance checking.

Types of Sephora Cards

Physical Gift Cards are traditional plastic cards that come with a 16-digit gift card number and an 8-digit PIN. These cards are perfect for gifting and can be purchased in stores or online.

eGift Cards are digital versions that also contain a 16-digit gift card number and an 8-digit PIN. These virtual cards are convenient for last-minute gifts and can be sent directly via email.

Store Merchandise Credits are physical cards with a 16-digit card number but without a PIN. These are typically issued for returns or exchanges and have slightly different redemption rules.

All Sephora gift cards, eGift cards, and store merchandise credits share some great benefits. They never expire, have no maintenance fees, and can be used at any Sephora location in the US and Canada. However, it's crucial to keep them safe, as they cannot be replaced if lost, stolen, or used without authorization.

Sephora makes it convenient to check your gift card balance through multiple channels. Here are all the available methods:

Method 1: Check Balance Online Through Your Sephora Account

The most convenient way to check your balance is through your Sephora account on their website. Simply sign in to your account at sephora.com or sephora.ca. Navigate to the Account Information page and locate the Payments and Credits section. Enter your 16-digit card number and 8-digit PIN, then click the check button to view your current balance. This method works perfectly for both physical gift cards and eGift cards.

Method 2: Use the Sephora App or Direct Balance Check

You can also check your gift card balance directly through the Sephora mobile app or by visiting their dedicated balance check page. This option is quick and doesn't require you to sign into your account. Simply enter your card details, and you'll see your balance instantly. This method also allows you to add your gift card to your mobile wallet for easy access during shopping.

Method 3: Call Sephora Customer Service

If you prefer speaking with someone or don't have internet access, you can call the dedicated gift card balance phone number at 1-888-860-7897. A customer service representative will help you check your balance over the phone. Keep your gift card handy as you'll need to provide your card number and PIN.

Method 4: Visit a Sephora Store

For in-person assistance, visit any Sephora store location. A Beauty Advisor can check your balance using the physical card, a printout of your eGift card, or by viewing the eGift card on your mobile device. This method works for both US and Canada stores. This is also the only way to check the balance of a Store Merchandise Credit, as these cards can only be verified in person at a physical store location.

When checking your Sephora gift card balance, security should be your top priority. Never attempt to check your balance through third-party websites or unofficial platforms. These sites are often scams designed to steal your gift card information and personal data. Sephora is not responsible for losses resulting from the use of non-Sephora systems or platforms.

Always use official Sephora channels: their website, mobile app, phone number, or physical stores. Your gift card balance shown is an estimate, and while it typically updates immediately after a purchase, there may be occasional delays in balance adjustments.

Understanding where you can redeem your gift card is just as important as knowing your balance. Sephora gift cards and eGift cards offer flexible redemption options across multiple platforms.

You can use your physical gift cards and eGift cards at all US and Canada Sephora stores, on sephora.com and sephora.ca websites, through the Sephora mobile app, and even at Sephora at Kohl's stores. This gives you the freedom to shop wherever is most convenient for you.

Store Merchandise Credits have slightly limited redemption options. They can only be used at US and Canada Sephora stores and cannot be used for online purchases.

If you travel between the US and Canada, you'll be happy to know that Sephora gift cards work across the border. However, there's an important consideration: the daily exchange rate will determine the value of your card when used in a different country. Canadian gift cards used in the US and US gift cards used in Canada are subject to currency conversion rates.

It's important to note that gift cards purchased in the US or Canada cannot be used at international Sephora locations or on international websites outside of North America.

Once you've checked your balance and are ready to shop, redeeming your gift card online is straightforward. Here's how to do it:

If you have a physical gift card, start by scratching off the foil covering on the back of the card using a coin or fingernail to reveal your gift card number and PIN.

When you're ready to checkout on sephora.com or sephora.ca, proceed to the checkout page and locate the Payment section. Enter your 16-digit gift card number and 8-digit PIN in the designated fields.

Click the Save and Continue button in the lower right corner of the payment area. You'll immediately see the gift card amount deducted from your total order on the right side of the page.

A common question many shoppers have is why the checkout process still asks for a credit card even after entering gift card information. The answer is simple: if your gift card balance doesn't cover the full order total, including sales tax and shipping fees, you'll need to provide an additional payment method.

The gift card funds are always applied to your order total first. Any remaining balance must be paid with another method such as a credit card, debit card, or PayPal. Currently, Sephora doesn't allow combining gift cards or eGift cards with payment options like Klarna or Afterpay.

If your order total is less than your gift card balance, don't worry. The remaining balance stays on your card for future purchases. Always review the confirmation order page to verify all payment information and charges are correct before finalizing your purchase.

Knowing where to buy authentic Sephora gift cards ensures you're getting legitimate cards that will work properly. Physical Sephora gift cards can be purchased at any Sephora store, authorized retailers in the US and Canada, online at sephora.com or sephora.ca, through the Sephora app, or by calling customer service at 1-877-SEPHORA.

For eGift cards, you can purchase them online through sephora.com, sephora.ca, the Sephora app, or authorized retailers. When you buy eGift cards through the official Sephora website, they're distributed by CashStar Inc.

Sephora only honors gift cards and eGift cards purchased through official channels. All gift card sales are final and non-refundable. You can purchase one gift card per online order with a maximum denomination of 250 dollars. For bulk purchases exceeding 2,500 dollars, you'll need to use the Corporate Ordering Platform or call their corporate line.

Understanding who issues your Sephora gift card can be helpful for legal or customer service purposes. In the US, Sephora gift cards, eGift cards, and store merchandise credits are issued by LGCS Inc., which is the sole legal obligor to cardholders.

In Canada, these cards are issued by Sephora Beauty Canada Inc., which serves as the sole legal obligor for Canadian cardholders. This distinction is important for understanding your rights and who to contact if issues arise.

If you have online credit available on your Sephora account, it's useful to know that this credit automatically applies first before your gift card balance. This ensures you're maximizing your savings and using available credits in the most beneficial order.

Keep track of your gift card balances, especially if you have multiple cards. You can store your gift card information in your Sephora account for easy access and faster checkout during your shopping experience.

Checking your Sephora gift card balance is a simple process with multiple convenient options available. Whether you prefer checking online through your account, using the mobile app, calling customer service, or visiting a store, Sephora provides flexible methods to suit your preferences.

Remember to always use official Sephora channels for balance checks to protect your card information and personal data. With no expiration dates or maintenance fees, your Sephora gift cards maintain their full value until you're ready to indulge in your favorite beauty products.

Now that you know how to check and manage your Sephora gift card balance, you're ready to make the most of your beauty shopping experience. Happy shopping at Sephora!