Privacy Policy
Last updated: June 2026
1. Introduction
ChatPesa ("we", "our", "us") operates a chat task platform available in Kenya. This Privacy Policy explains how we collect, use, and protect your information when you use the ChatPesa mobile application.
2. Information We Collect
We collect the following information when you register and use ChatPesa:
- Full name and username
- Email address
- Phone number
- Referral code
- Chat tasks completed
- Coins earned and redeemed
- Device information including IP address and app version
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Track task completion and coin balances
- Process M-Pesa redemption requests where eligible
- Send account-related notifications
- Improve our platform and user experience
- Prevent fraud and abuse
4. Data Sharing
We do not sell your personal data to third parties. We may share data with:
- M-Pesa / Safaricom for payment processing
- Supabase for secure database hosting
- Law enforcement if required by law
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time through the app under Settings → Delete Account.
6. Cookies and Tracking
ChatPesa does not use advertising cookies or third-party trackers. We collect anonymous usage analytics to improve the app.
7. Children's Privacy
ChatPesa is intended for users aged 18 and above. We do not knowingly collect data from minors.
8. Earnings Disclaimer
ChatPesa is a task-engagement platform. Coins collected do not represent guaranteed monetary income. Coin redemption is subject to eligibility, minimum thresholds, and platform availability. Results vary. ChatPesa is not a financial product or investment scheme.
9. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at admin@chatpesa.co.ke
10. Security
We use industry-standard security measures including encrypted connections (HTTPS) and secure cloud storage via Supabase to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via the app. Continued use of ChatPesa after changes constitutes acceptance of the updated policy.
12. Contact Us
ChatPesa Ltd
Nairobi, Kenya
Email: admin@chatpesa.co.ke
WhatsApp: +254 755 005 005