Privacy Policy
Effective Date: 21 March 2026
This Privacy Policy applies to the mobile application Chatlix developed by Krishnkant Kaithwas (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring a safe user experience.
1. Information We Collect
We may collect the following types of information:
Name
Email Address
Profile Photo
This data is collected when you sign in using Google Sign-In.
b) Device & Usage Information
c) Location Data We may collect Approximate (coarse) and Precise (GPS) location data. This is used strictly to connect you with nearby users and provide localized content. You can revoke this permission at any time via device settings.
d) Camera, Microphone & Media Access To facilitate our core features like Live Streaming, Private Video Calls, and Voice Chats, we require access to your device's Camera and Microphone. We also access Photos and Videos only when you explicitly select them for your profile, chat, or stories. Video/Audio streams are transmitted securely in real-time and are not recorded or stored on our servers.
2. How We Use Your Information
We use your data to:
Provide chat, video call, and live streaming features
Improve app performance and user experience
Process transactions and payouts
Show relevant ads
Provide customer support
3. Legal Basis for Data Processing
We collect and process your data:
We use trusted third-party services:
Google Firebase (Authentication, Database, Analytics)
Google AdMob (Advertising)
Google Play Billing (Payments & Subscriptions)
Agora / WebRTC (Video & Audio Communication)
These services may collect data as per their own privacy policies.
We use Google AdMob to display ads.
AdMob may use your Advertising ID to show personalized ads.
You can disable personalized ads from your device settings.
We do NOT sell your personal data.
We may share data only with:
Service providers (Firebase, AdMob, etc.)
Legal authorities if required by law
Your data is stored as long as your account is active
After account deletion, all data is permanently deleted within 15 days
Users can delete their account from the app settings.
Once deleted:
Profile data
Chat data
Media content
will be permanently removed within 15 days.
Web Account Deletion: If you have uninstalled the app and wish to delete your account and associated data, you can submit a deletion request via our secure web form at: [INSERT_YOUR_GOOGLE_FORM_LINK_HERE]
Chatlix is not intended for children under 13 years.
We do not knowingly collect data from children.
We use industry-standard security measures to protect your data.
However, no system is 100% secure.
11. International Data Transfer
Your data may be processed and stored on servers located outside your country.
You have the right to:
We have zero tolerance for:
We provide an in-app reporting and blocking system. Users can flag inappropriate content or abusive behavior at any time. Our moderation team reviews these reports and takes strict action (including permanent bans) within 24 hours of receiving a valid report. We are committed to maintaining a safe environment.
Child Safety Standards (CSAE Prevention): > Chatlix Live Stream Randomcall has a zero-tolerance policy towards child sexual abuse material (CSAM) and exploitation. We use in-app reporting tools to allow users to report any suspicious activity. Any user found sharing or promoting such content will be permanently banned, and their details will be reported to relevant national and international authorities (such as NCMEC). We are committed to maintaining a safe environment for everyone.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be updated within the app.
If you have any questions, contact us:
📧 Email: chatlixofficial@gmail.com
📍 Address: Indore, Madhya Pradesh, India
To request account deletion manually, contact us at:
chatlixofficial@gmail.com
Last Updated: 21 March 2026