ChatGPT stopped working on my main laptop but works on my backup laptop just fine. Yesterday I was unable to log into Chat at all on my main laptop, and today I can log in but it takes me to a generic account that is not assigned to anybody, and it does not respond to prompts; it simply grinds. I cleared cash, restarted the router, tried it in Google Chrome, Opera, and Edge. No difference. I have a Plus account. Need GPT to work on my main laptop; working on the backup laptop is not an option because it does not have all the programs I need. This is what the screen looks like. This is not my account. It does not even have user, and it does not work. At the same time, when I log in on my other laptop, it takes me into my Plus account.
GPT1010904 29 KB
anyone found a solution. I have the exact same problem. it works on my phone and ipad but not on laptop when all are on same network. sometime works on the laptop randomly and stops again for long time.
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Bing with ChatGPT and Google Bard are two leading competitors in the rapidly escalating AI arms race. Each a well-known search engine grafted to an experimental chatbot that's still being developed, they both claim to offer you a taste of the future by having the chatbot interpret your questions and summarize answers.
In their idealized forms these search bots promise to give you human-like help, and they're pitched as copilots or concierges to the web. When I flew up to Washington back in February to attend Microsoft's ChatGPT event I saw company chief Satya Nadella speak enthusiastically about how these chatbots, trained on LLM (large language models), will radically reshape the way we interact with computers.
As the editor in charge of U.S. computing coverage here at Tom's Guide I know that a big way in which people use search engines is figuring out which laptop to buy. We do our best here at TG to provide helpful answers in our guides to the best laptops, the best MacBook and more. But it can be hard to provide the best recommendations without actually speaking to you, the reader, one-on-one to determine what's best for your unique needs.
Enter the chatbot. If Bard and Bing with ChatGPT work as advertised, they ought to be capable of not only answering basic questions like "which laptop should I buy?" but following them up with useful questions that help you hone in on the perfect product for you. Are they up to the task?
To find out, I spent some time asking both Google Bard and Bing with ChatGPT some basic questions about which laptop I should buy. Here's what I learned: Both gave reasonably decent answers, but neither is good enough (yet) to be trusted with your money.
If you were to ask me, a simple human who reviews laptops for a living, I might answer that question by asking you how you plan to use this new laptop. The best laptop for an executive who travels a lot won't be the best laptop for a student who loves to stream games, for example.
However, Bard went on to also recommend the Microsoft Surface Laptop 4, a decent laptop that's a bit out of date at this point. For some reason, the only source cited by Bard for this info is a web page with fire pit reviews. It also didn't ask me any useful follow-up questions.
Microsoft's Bing, by comparison, keeps things short and to the point. When I asked it "What is the best laptop to buy?" it generated a brief answer that recommended 5 different laptops based on what it learned searching Cnet, The Verge...and Tom's Guide.
The recommendations Bing came up with are a bit more diverse than what Bard suggested, encompassing the Dell XPS 13 and the MacBook Air M2 but also the Asus ROG Zephyrus G15 and the MacBook Pro 16-inch. However, Bing doesn't really make it clear what differentiates these laptops, forcing you to keep asking questions if you want to narrow down which one is right for you.
Bing also helpfully (?) appended a shopping widget to its answer that provides links to buy relevant products online. Unfortunately, none of the products look particularly attractive or relevant (they're mostly laptop bags), so it feels like wasted space. Below that, it provided some useful suggested follow-up questions like "What is the price range for these laptops?", which I appreciate.
It's hard to say which chatbot did a better job with this question. Bing offered a broader and more up-to-date selection of laptop recommendations, but Bard gave more useful information about the process of selecting the right laptop.
Bard did well enough, generating three paragraphs of text and then a bulleted list of points to consider when deciding which laptop to buy. The advice it gives is decent, though the text presumes I'm a college student (must be my youthful spirit) and is tailored accordingly.
This is a better answer, and I entered "I need a laptop that's light and can play games for less than $2k" in response. Bing then spat back a short paragraph listing some brands of gaming laptops, some of which (like the Asus ROG Zephyrus G14 and Razer Blade 15) are among our recommendations for the best gaming laptops on the market. But others, like the Razer Blade Stealth, are outdated and haven't been refreshed in years.
So which AI-backed chatbot gave a more useful answer? For my money it's Bard by a hair. Sure, it erroneously assumed I was a student and tailored its response accordingly, but I still got a good amount of useful information and some decent recommendations.
Bing, by comparison, gave better recommendations and didn't make any weird assumptions about my needs. However, it gave less helpful responses that were outdated and then cluttered them up with a shopping widget that didn't give very useful recommendations.
Okay, let's see if we can get these chatbots to start taking sides. After the generally helpful responses to questions about which laptop is best, I put the question of "Should I buy a Mac or Windows laptop?" to Bard and Bing.
Bard's response was bulleted and accurate enough, if a bit lackluster. After helpfully informing me that "the decision of whether to buy a Mac or a Windows laptop is a personal one. There are pros and cons to both platforms," Bard spat out a 7-point bulleted list of things to consider.
Each of these points (price, ecosystem, security, customer support, etc) included a short 1-3 sentence explanation of how the two operating systems compare. For price Bard wrote "Macs tend to be more expensive than Windows laptops, but they also tend to have higher build quality and longer lifespans," for example, while it wrote "Both Mac and Windows are relatively secure operating systems, but Macs are generally considered to be more secure. This is because Apple has a smaller market share, which makes it less of a target for hackers" next to Security.
It's a good answer. If I didn't know better, I'd say an informed writer who was in a hurry knocked this out in the course of writing a longer article about how to buy a laptop. The information is surface-level but accurate, with very little in the way of useful specifics but enough to warn you away from making a really boneheaded choice.
Bing managed to deliver most of the same information in even less space. When I asked it the same question, instead of bullet points it summed up essentially 90% of what Bard told me in the space of two paragraphs. That includes informing me that Windows supports more software and is available on a wider variety of PCs than macOS, while Macs generally have a reputation for being more stable and secure, as well as being tightly integrated with iPads and iPhones. So far, so good.
Since Bing's response was so short I went ahead and asked a suggested follow-up: "What is the difference between macOS and Windows?" Here, Bing gives a mostly-correct response that loses cohesion and accuracy near the end. It starts out noting that "Macs are well-suited for design, multimedia editing, and programming, while Windows is more versatile for gaming and office work" which, fair enough Bing. But then by the end it basically trails off into a mistake, erroneously claiming "only macOS includes a full document editing suite that consists of the Pages, Numbers" before cutting off.
In the end, I have to say I'm not impressed with the help either Bard or Bing with ChatGPT provided in my search for the perfect laptop. The quality of their answers ranged from good to acceptable to outright wrong and confusing, which admittedly sounds like the variety of results I'd get from your average Google search.
But while the quality of search engine results seems (for me at least) to have dropped in recent years, if you can find a trustworthy website with good writers you can count on better answers than either Bard or Bing with ChatGPT gave me.
Obviously I'm biased, being a writer working for a website. But it's that perspective and experience that make me uniquely well-suited to judging how well these chatbots are doing at giving better answers than your average search engine. Not only do Bard and Bing do a bad job of regurgitating text they found on the Internet (there were multiple errors in nearly every response I received), but they also don't do a good job of convincingly replicating the kind of one-on-one help you can get from a real person.
That said, from where I'm standing I can see a future where none of that is true. It's still early days for this tech, and if Bard and Bing with ChatGPT continue to improve it's easy to imagine that in a few years we'll be chatting with AI-like chatbots in not just search engines but browsers, word processors, games, operating systems and more.
Alex Wawro is a lifelong tech and games enthusiast with more than a decade of experience covering both for outlets like Game Developer, Black Hat, and PC World magazine. A lifelong PC builder, he currently serves as a senior editor at Tom's Guide covering all things computing, from laptops and desktops to keyboards and mice. "}), " -0-7/js/authorBio.js"); } else { console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); }Alex WawroSocial Links NavigationSenior Editor ComputingAlex Wawro is a lifelong tech and games enthusiast with more than a decade of experience covering both for outlets like Game Developer, Black Hat, and PC World magazine. A lifelong PC builder, he currently serves as a senior editor at Tom's Guide covering all things computing, from laptops and desktops to keyboards and mice. 152ee80cbc
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