Frequently asked questions
Frequently asked questions
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The prescription on the lenses is not suitable for me. Can I make an exchange? ?
The prescription on the lenses is not suitable for me. Can I make an exchange? ?
We provide a one-time complimentary change of lens degree if you experience discomfort in your vision within the first year of purchase. Degree based on power specified by the customer or a doctor’s prescription (Dr Rx) is not covered under this warranty.
Is a prescription required for getting a pair of glasses at the shop?
Is a prescription required for getting a pair of glasses at the shop?
No, prescription is not required.We will do an eye test for you and then process the glasses accordingly.
Where are OWNDAYS shops located and what are the store opening hours?
Where are OWNDAYS shops located and what are the store opening hours?
Please refer to the page “https://chasma-shop-near-me.business.site/?m=true” And “https://g.page/r/CZSFGqPqSPBmEAE” in this official website. Operation hours may change on certain occasions and during certain periods such as company functions and Chinese New Year. Please check the official OWNDAYS website for details.
Is it possible to buy the frames only?
Is it possible to buy the frames only?
Yes. Frames can be purchased for the same price as marked on the sticker.
Can you make reading glasses?
Can you make reading glasses?
Yes, we can. We can produce reading glasses at the set price.
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