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Open the Chase mobile app or go to chase.com and log in. Starting inside your account allows Chase to verify your identity before you share booking details.
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Call the number on the back of your Chase card and explain that your question concerns a Chase Travel booking.
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Open the flight reservation in your Chase account.
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Contact the airline first for check-in, seats, baggage, and day-of-travel changes.
Contact Chase Travel afterward if the change affects your refund, credit, or points.
Save every email, receipt, and screenshot.
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Contact Chase Travel to explain what changed and ask how it affects your booking.
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A one-sentence summary of what you want resolved
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