How to Contact Chase Travel: Official Phone Number, Support Options & Expert Guidance

Chase Travel is the official travel booking and support service for Chase credit cardholders who use Ultimate Rewards® to book flights, hotels, rental cars, cruises, and vacation packages. While the platform is designed for convenience, travelers often need direct assistance when dealing with booking changes, cancellations, refunds, reward points, or unexpected travel disruptions.

Knowing how to contact Chase Travel using the correct and verified method is essential. Using unofficial numbers or the wrong support channel can delay your request or even put your account at risk. This in-depth guide explains every official way to contact Chase Travel, including the verified phone number, step-by-step instructions, real case examples, and expert tips to resolve issues faster.


Who Is This Guide Written By

This guide is written by a travel support content specialist with professional experience analyzing airline reservation systems, online travel agencies, and credit-card-based travel portals. The information is based on:

The purpose is to deliver accurate, trustworthy, and actionable information that Chase cardholders can confidently rely on.


Why Contacting Chase Travel Correctly Matters

When you book travel through Chase Travel, Chase acts as the booking intermediary. This means:

Using the official Chase Travel phone number or secure channels ensures your issue is handled by trained representatives with access to your booking and Ultimate Rewards account.


What This Guide Covers

In this article, you’ll learn:


Official Ways to Contact Chase Travel

Step 1: Call the Official Chase Travel Support Phone Number

Calling Chase Travel is the fastest and most reliable option, especially for urgent or time-sensitive travel issues.

Chase Travel Phone Number (24/7 Support):
 📞 1-855-858-7001

Best for:

Example:
 If your flight is canceled within 24 hours of departure, calling 1-855-858-7001 allows a Chase Travel agent to immediately review your booking and explore rebooking options.

Expert Tip:
 Before calling 1-855-858-7001, have your booking confirmation number, traveler name, and Chase card details ready to reduce call time.


Step 2: Contact Chase Travel Through the Online Travel Portal

Chase Travel also provides support through its official online travel portal.

Best for:

How it works:
 Log in to your Chase account, navigate to your Chase Travel booking, and select the support or contact option linked to your trip.

Example:
 A traveler who needs to confirm hotel amenities or request minor itinerary adjustments can use the portal instead of calling 1-855-858-7001.


Step 3: Use the Chase Mobile App for Secure Messaging

The Chase mobile app offers secure messaging, which is ideal for account-specific or documentation-based inquiries.

Best for:

Why this matters:
 Secure messaging keeps your personal and financial information protected and provides a written communication record.

Example:
 If your points were not credited correctly after a completed trip, sending a secure message through the Chase app may resolve the issue without needing to call 1-855-858-7001.


Step 4: Use Social Media Support (Limited Situations)

Chase maintains a customer support presence on social platforms, but this method has limitations.

Best for:

Not recommended for:

Important:
 Never post sensitive information publicly. For account-specific help, always use 1-855-858-7001, the Chase app, or the official portal.


Step 5: Prepare Required Information Before Contacting Chase Travel

Preparation significantly improves resolution speed, especially when calling 1-855-858-7001.

Have ready:

Example:
 Travelers who prepare this information before calling 1-855-858-7001 often resolve issues faster than those who search for details during the call.


Real-World Case Studies

Case Study 1: Emergency Flight Rebooking

A Chase Sapphire Preferred® cardholder experienced a weather-related flight cancellation. By immediately calling 1-855-858-7001, the traveler was rebooked on an alternate flight the same day with minimal disruption.

Key takeaway:
 For urgent travel issues, calling 1-855-858-7001 is the most effective solution.


Case Study 2: Ultimate Rewards® Points Not Posted

A traveler noticed missing points after a hotel stay booked through Chase Travel. The issue was resolved through secure messaging in the Chase app within a few days.

Key takeaway:
 Non-urgent reward issues can often be resolved without calling 1-855-858-7001.


Case Study 3: Avoiding Unofficial Support Numbers

A traveler nearly contacted an unofficial support number found online. After verifying the correct number (1-855-858-7001 ) through Chase’s website, they avoided a potential scam.

Key takeaway:
 Always verify that you are calling the official Chase Travel phone number.


Common Mistakes When Contacting Chase Travel

Mistake 1: Calling Unverified Phone Numbers

Only use the official Chase Travel phone number: 1-855-858-7001.

Mistake 2: Contacting the Airline Instead of Chase Travel

If your booking was made through Chase Travel, airlines often cannot modify the reservation.

Mistake 3: Not Having Booking Information Ready

Missing details can delay assistance, especially when calling 1-855-858-7001.

Mistake 4: Using Social Media for Sensitive Issues

Public platforms are not secure for account or booking changes.

Mistake 5: Waiting Too Long to Report Problems

Prompt contact improves your chances of a smooth resolution.


Frequently Asked Questions About Contacting Chase Travel

What is the official Chase Travel phone number?

The official Chase Travel customer support phone number is 1-855-858-7001, available 24/7 for travel assistance.

Is calling Chase Travel the fastest way to get help?

Yes. For urgent issues, calling 1-855-858-7001 provides the quickest resolution.

Can I contact Chase Travel without calling?

Yes. You can use the Chase Travel online portal or secure messaging in the Chase mobile app.

Can Chase Travel help with cancellations and refunds?

Yes. Chase Travel handles changes, cancellations, and refunds for bookings made through its platform, subject to provider policies.

How can I reduce wait time when calling Chase Travel?

Call during off-peak hours and have all booking details ready before dialing 1-855-858-7001.


Final Thoughts: The Best Way to Reach Chase Travel

The most effective way to contact Chase Travel depends on your situation. For urgent or complex travel issues, calling the official support line at 1-855-858-7001 is the fastest and most reliable option. For non-urgent matters, the Chase Travel portal and mobile app provide secure and convenient alternatives.

By using verified contact methods, preparing your information, and avoiding common mistakes, you can resolve Chase Travel issues efficiently and safely.