ChartBeam AI
Privacy Policy
Privacy Policy
PRIVACY POLICY
ChartBeam AI
Last Updated: January 8, 2026
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Your privacy is important to us. ChartBeam AI ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
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1. INFORMATION WE COLLECT
1.1 Information You Provide
- Chart Images: When you upload or capture stock chart images for analysis, these images are processed to provide you with AI-powered insights. Images are processed in real-time and are not permanently stored on our servers.
- Portfolio Data: If you use our portfolio tracking feature, you may enter stock symbols, entry prices, quantities, and position types. This data is stored locally on your device.
- Chat Messages: When using the AI Stock Assistant feature, your questions are sent to our AI service to generate responses.
1.2 Automatically Collected Information
- Device Information: We may collect device type, operating system version, and unique device identifiers for app functionality and analytics.
- Usage Data: We collect anonymous usage statistics to improve our app, such as feature usage frequency and app performance metrics.
- Crash Reports: If the app crashes, we may collect diagnostic information to help us fix issues.
1.3 Information We Do NOT Collect
- We do NOT collect your name, email address, or contact information unless you contact us directly.
- We do NOT collect your financial account information, brokerage credentials, or real trading data.
- We do NOT track your location.
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2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Provide Services: To analyze chart images and provide AI-powered technical analysis.
- Improve the App: To understand how users interact with our app and make improvements.
- Customer Support: To respond to your inquiries and provide assistance.
- Subscription Management: To manage your Premium subscription through RevenueCat.
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3. DATA STORAGE AND SECURITY
3.1 Local Storage
Most of your data, including analysis history and portfolio information, is stored locally on your device using secure local database technology. This means your data stays on your device and is not uploaded to external servers.
3.2 Third-Party Services
We use the following third-party services:
- Google Gemini AI: For chart image analysis and AI assistant functionality. Chart images are sent to Google's servers for processing. Please refer to Google's Privacy Policy at https://policies.google.com/privacy
- RevenueCat: For subscription and in-app purchase management. Please refer to RevenueCat's Privacy Policy at https://www.revenuecat.com/privacy
- Finnhub: For real-time stock price data. Please refer to Finnhub's Privacy Policy at https://finnhub.io/privacy-policy
3.3 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
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4. DATA RETENTION
- Local Data: Data stored on your device remains until you delete the app or clear app data.
- Chart Images: Images sent for analysis are processed in real-time and are not permanently stored on our servers.
- Analytics Data: Anonymous usage data may be retained for up to 24 months for analytical purposes.
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5. YOUR RIGHTS
Depending on your location, you may have the following rights:
- Access: Request access to your personal data.
- Deletion: Request deletion of your personal data by uninstalling the app.
- Portability: Request a copy of your data in a portable format.
- Opt-out: Opt out of analytics data collection through your device settings.
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6. CHILDREN'S PRIVACY
ChartBeam AI is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
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7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our app, you consent to such transfers.
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8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
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9. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.
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10. EUROPEAN PRIVACY RIGHTS (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
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CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@chartbeam.ai
ChartBeam AI
Ahwall Technologies
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