Support & FAQs

Effective Date: June 13, 2026

Contact Support:

argonpatel834@gmail.com

What is Chart AI: Trade Planner?

Chart AI: Trade Planner helps users review chart images, trading ideas, patterns, risk, and trade planning information for educational purposes.

Is this financial advice?

No. The app is for education and information only. It does not provide investment advice. Please consult a certified financial professional before making trading or investment decisions.

Do I need a subscription?

Yes. Some or all app features require an active in-app purchase subscription.

How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID in the App Store subscription settings.

Does the app collect my personal data?

We do not create accounts, sell personal data, or track users for advertising. Chart images or text may be processed only to provide the AI analysis you request.

What should I upload?

Upload a clear chart screenshot with visible symbol, timeframe, candles, indicators, and price levels for better analysis.

Why is my result not perfect?

AI analysis can make mistakes. Use the output as a learning aid, not as a final trading decision.

Need help?

Email us at argonpatel834@gmail.com