Senior Consultant, Total Business Resources, 1998 - 2004
Developed software for AMERICAN EXPRESS, GATX LOGISTICS and AMERICAN SKANDIA.
Developed a system to provide online self-service functionalities to Investment Advisors - Contract Maintenance, Online Transactions, sales, assets and reporting resulting in reduced costs and improved customer satisfaction.
Developed and supported Customer Relation Management System, Reporting and Annuity Administration Systems.
Developed multiple CRM modules - Territory Management, Campaign Management, and Lead Management
Performed Y2K Compliance audit for Total Logistics System (TLS) and made enhancements to it
Developed multilingual GUI front- end for TLS
Enhanced MAX, the system used for Back Office Accounting of travel tickets at American Express