Embedded Files
1. How do I make a new booking?
1. How do I make a new booking?
Please call or Whatsapp us your full name and address on 8267862091.
Please call or Whatsapp us your full name and address on 8267862091.
2. Is there a minimum order amount for me to avail the services?
2. Is there a minimum order amount for me to avail the services?
For free pick up and delivery, minimum Rs. 500 billing is required else Rs.75 delivery charges will be applicable.
For free pick up and delivery, minimum Rs. 500 billing is required else Rs.75 delivery charges will be applicable.
3. What are the different payment options?
3. What are the different payment options?
COD, Paytm or Online Payment for all customers.
COD, Paytm or Online Payment for all customers.
4. Can I give special instructions for some of my delicate clothes?
4. Can I give special instructions for some of my delicate clothes?
Yes. Please mention instructions to the executive who will do the needful documentation.
Yes. Please mention instructions to the executive who will do the needful documentation.
5. If there is a nasty stain on my clothes, should I go for Dry Clean?
5. If there is a nasty stain on my clothes, should I go for Dry Clean?
Though ‘Dry Clean’ is the better option, it should be noted that not all stains completely come off as removal of stain depends on the fabric as well as on the stain itself. Please highlight such stains to the executive.
Though ‘Dry Clean’ is the better option, it should be noted that not all stains completely come off as removal of stain depends on the fabric as well as on the stain itself. Please highlight such stains to the executive.
6. Is your service available throughout the week?
6. Is your service available throughout the week?
No, we are available all 6 working days of the week from 08.30 A.M. to 8.30 P.M. We are closed on Mondays.
No, we are available all 6 working days of the week from 08.30 A.M. to 8.30 P.M. We are closed on Mondays.
7. I left some valuable items with my clothes. What do I do?
7. I left some valuable items with my clothes. What do I do?
Please reach out to us as soon as possible (ASAP). We cannot guarantee but yes, we try our best to keep such valuables safe and we will go the extra mile to assist you in such cases. Please call or Whatsapp us your full name and address on 8267862091.
Please reach out to us as soon as possible (ASAP). We cannot guarantee but yes, we try our best to keep such valuables safe and we will go the extra mile to assist you in such cases. Please call or Whatsapp us your full name and address on 8267862091.
8. How do I contact Customer Support?
8. How do I contact Customer Support?
you can reach us at 8267862091.
you can reach us at 8267862091.
9. Is there guarantee of removal of stain?
9. Is there guarantee of removal of stain?
It should be noted that not all stains completely come off as removal of stain depends on the fabric as well as on the stain itself. Although every effort is made to remove stains, Chandra dry cleaners will not be responsible for stubborn and irremovable stains.
It should be noted that not all stains completely come off as removal of stain depends on the fabric as well as on the stain itself. Although every effort is made to remove stains, Chandra dry cleaners will not be responsible for stubborn and irremovable stains.
10. When will I receive my clothes back?
10. When will I receive my clothes back?
We try to deliver your clothes within 72 hours of pickup. In case of any delays due to unforeseen circumstances, we will keep you informed.
We try to deliver your clothes within 72 hours of pickup. In case of any delays due to unforeseen circumstances, we will keep you informed.
11. What is the process followed during dry cleaning of my clothes? (What care can be taken)?
11. What is the process followed during dry cleaning of my clothes? (What care can be taken)?
The clothes get separated as per the color, type of service, material type etc.
The clothes get separated as per the color, type of service, material type etc.
Page updated
Google Sites
Report abuse