Last Updated: March 2026

1. Introduction

Welcome to Chai Sathi ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, desktop applications, and web application Chai Sathi (the "App").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1. Information You Provide to Us

When you register and use the App, we collect the following information:

- Account Information: Name, mobile number, password, shop name, and business address

- Business Data: Customer information (name, mobile number, business name), beverage entries, transaction records, holiday entries, expense records, and account reports

- Profile Information: Company logo and QR code images (if uploaded)

- Support and Communication Data: Content of messages you send to us via in‑app support or email

2.2. Information Collected Automatically

- Device Information: Device ID, device model, operating system version, and app version

- Usage Data: App usage patterns, features accessed, interaction data, and performance logs

- Network Information: IP address, network type (Wi‑Fi or mobile data), and connection status

- Advertising and Analytics Data: Advertising identifiers (such as Google Advertising ID or Apple IDFA), information about ad impressions and clicks, and basic information about how you interact with advertisements in the App

2.3. Permissions We Request

- Internet Access: Required for syncing data with our servers and loading advertisements.

- Storage Access: Required for saving and accessing PDF reports and other exported files on your device.

- Camera Access: Required for capturing photos for company logo and QR code (optional).

- Photo Library Access: Required for selecting images for company logo and QR code (optional).

- Biometric Authentication: Required for app security features (optional).

2.4. Subscription and Payment Information

When you purchase a subscription or in‑app product (for example, to remove ads or unlock premium features), payments are processed by third‑party app stores such as:

- Google Play Store (Android)

- Apple App Store (iOS)

- Other platform‑specific stores (if applicable)

We do not store your full payment card numbers or bank account details. We may receive and store:

- A transaction ID or order ID

- Subscription or purchase status (active, expired, cancelled)

- Product type, price, and validity period

- Basic information returned by the store needed to verify and manage your subscription

3. How We Use Your Information

We use the collected information for the following purposes:

- To provide and maintain our App services

- To create and manage your account

- To process and store your business data (customers, entries, transactions, holidays, expenses)

- To generate account reports and PDF documents

- To improve and personalize your experience

- To communicate with you regarding your account and our services

- To ensure app security and prevent fraud

- To comply with legal obligations

In addition, we use your information for:

- Advertising: To display third‑party advertisements in the App, limit how often you see the same ad, measure ad performance, and show more relevant ads where permitted by law.

- Subscriptions and In‑App Purchases: To verify your purchases and subscriptions with the app store, provide premium features (such as an ad‑free experience or advanced reports), manage renewal status, and resolve billing‑related issues.

- Analytics and Performance: To understand how the App is used, diagnose technical problems, and improve features and user experience.

4. Data Storage And Security 

4.1. Local Storage

Some data is stored locally on your device using secure storage mechanisms:

- User authentication tokens

- App preferences and settings

- Cached data for offline access

4.2. Server Storage

Your business data is stored on our secure servers and is associated with your account. We implement industry‑standard security measures to protect your data, including:

- Encrypted data transmission (HTTPS)

- Secure authentication mechanisms

- Regular security audits and updates

4.3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or regulatory purposes.

5. Data Sharing And Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

- With your explicit consent

- To comply with legal obligations or respond to legal requests

- To protect our rights, privacy, safety, or property

- In connection with a business transfer (merger, acquisition, etc.)

- With service providers who assist us in operating our App (under strict confidentiality and data protection agreements), including:

  - Cloud hosting providers

  - Analytics and crash‑reporting services

  - Advertising networks (such as Google AdMob and similar providers)

  - Payment and subscription verification services related to app stores

6. User Rights Regarding Personal Data

As a user, you have the right to:

* Obtain a copy of your personal data.

* Request corrections if any inaccuracies are found.

* Request the deletion of your personal data, including your account and associated data. You can do so by visiting the Delete Account section in the app under Profile > Settings > Delete Account, or by submitting a request through the following link:

  Delete My Account.

  Once the request is submitted, all your data will be deleted as described, and your account will be removed from our system, subject to data we are legally required to retain.

7. Children's Privacy 

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information as soon as possible.

8. Third‑Party Services

Our App may contain links to third‑party websites or services, and it also integrates third‑party SDKs and services, such as:

- Advertising networks (e.g., Google AdMob and similar providers)

- Analytics and crash‑reporting tools

- App stores and payment processors (Google Play, Apple App Store, etc.)

These third parties may collect information as described in their own privacy policies (for example, device identifiers, advertising identifiers, IP address, and usage data) in order to provide ads, analytics, and payment services.

We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies. For more information on how Google uses data, please visit:

https://policies.google.com/technologies/partner-sites

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our App, you consent to the transfer of your information to these servers. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. In some cases, we may also provide additional notice (such as a notification inside the App).

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes are posted will signify your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: dailyopssolutions@gmail.com

App: Chai Sathi - Settings > Customer Support

12. Data Controller Information 

App Name: Chai Sathi

Package Name: com.chaisathi.expense.management.payroll

Developer: Daily Ops 

Contact: dailyopssolutions@gmail.com

13. California Privacy Rights(CCPA) 

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information is collected

- Right to delete personal information

- Right to opt-out of the sale of personal information (we do not sell personal information)

- Right to non-discrimination for exercising your privacy rights

You can exercise these rights by contacting us using the information in Section 11. We may need to verify your identity before processing your request.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

- Right to access your personal data

- Right to rectification of inaccurate data

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in Section 11. We may ask you to verify your identity before responding to your request.

15. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.

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This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted in the App.