Additional information:
I transform technology organizations from reactive to strategic.
With 20+ years leading architecture, global engineering teams, and digital transformation initiatives, I've built a reputation for turning complex challenges into competitive advantages. From leading architecture that unified two carrier networks (an industry first) to driving modernization across cloud, AI, and payments platforms.
I bridge worlds that often struggle to communicate: technology and business strategy, innovation and operational discipline, vendor ecosystems and internal capabilities. Whether through Agile adoption, DevSecOps implementation, or AI integration, my north star remains constant - delivering measurable value while preparing organizations for what's next.
Imperial PFS: Technolgoy Executive
T-Mobile: Technology Executive
Accenture: Experienced Consultant / Leader
AI-Driven Process Transformation
Championed enterprise AI adoption by integrating a SaaS AI solution into core business operations, delivering 70%+ productivity gains and repositioning the function from tactical execution to strategic value creation. This initiative established the blueprint for scaling AI across the enterprise while demonstrating measurable ROI that secured executive buy-in for future automation investments.
Enterprise Data Platform Modernization
Architected and deployed a Snowflake-based enterprise data warehouse, consolidating disparate data sources into a unified analytics platform. This strategic initiative transformed decision-making capabilities by providing executives with on-demand insights, improved data quality by 40%+, and established the foundation for advanced analytics and AI/ML initiatives. Directly enabled data-driven strategic planning at the C-suite level.
API-First Digital Ecosystem
Launched comprehensive API management platform with developer portal, transforming the organization's integration capabilities and accelerating third-party partnerships. This strategic initiative modernized customer onboarding, reduced integration timelines by 60%, and created new revenue opportunities by enabling partner ecosystems. Positioned the organization as a technology-forward industry leader.
Enterprise Technology Governance Framework
Established enterprise-wide governance model encompassing technology selection, vendor management, technical debt reduction, and security/compliance frameworks. This strategic initiative eliminated organizational silos, reduced redundant technology investments, and accelerated time-to-market through standardized processes. Enabled the enterprise to evaluate and adopt emerging technologies with disciplined risk management while maintaining agility through Agile transformation and modern DevSecOps practices.
Strategic Technology Roadmap Development
Drive multi-year technology roadmap aligned with business strategy, balancing innovation investments with capacity planning across diverse technology portfolios. Provide executive leadership with clear visibility into technology evolution, resource requirements, and competitive positioning. Enable informed capital allocation decisions and ensure technology capabilities anticipate market demands.
Industry-First Cross-Network Provisioning Solution
Delivered groundbreaking cross-network provisioning capability enabling customers to be managed on one company's billing system while operating on another's infrastructure (an industry first). This innovation accelerated the Sprint network decommissioning ahead of schedule, unlocking hundreds of millions in synergy realization and positioning the merger to achieve critical milestones quarters ahead of plan.
National Telecom Infrastructure Leadership
Led T-Mobile's participation in industry-wide national porting database transition, coordinating with all major carriers to ensure seamless cutover. Recognized by industry peers for maintaining the cleanest LSMS data and most comprehensive testing protocols, directly contributing to hundreds of millions in industry-wide cost avoidance. Demonstrated thought leadership that elevated organizational reputation and influenced national telecom standards.
Strategic Insourcing & Vendor Optimization
Executed portfolio of vendor-to-internal transitions across critical systems including numbering platforms and contact center solutions. These strategic initiatives reduced annual operating costs while improving service delivery, system reliability, and organizational control over customer-facing capabilities.
Mission-Critical System Modernization
Led multiple large-scale modernization programs for business-critical systems including loan underwriting platforms, number porting infrastructure, and contact center technologies. These transformations delivered enhanced customer experience, regulatory compliance, and operational efficiency while maintaining zero business disruption. Exemplified ability to manage high-stakes technical execution aligned with business continuity requirements.
Hybrid Cloud Strategy & Implementation
Architected and executed hybrid cloud strategy balancing public cloud economics with private cloud security and compliance requirements. This strategic initiative optimized infrastructure costs by 30%+, improved scalability, and positioned the organization for cloud-native application development while maintaining governance over sensitive workloads.
In-House Software Engineering & Reliability
Multiple examples of taking an integrated SaaS solution and building replacement platforms in-house. From business case/analysis to project lifecycle to long-term operational support, succesfully brought critical functions into the ecosystem, each time reducing reliance on a SaaS solution as well as cost reductions for budget improvements.
Observability / Telemetry
Defined/led creation of end-to-end monitoring, dashboarding, alerting across hybrid-cloud setup. Multi-audience focus, allowing senior leaders to understand ecosystem health while technical resources could deep-dive into platforms, KPIs, etc..
Industry/Conference Speaker
Conference Panel Speaker at Insurance Fest 2026, Santa Monica, CA
Agentic AI and Decision Intelligence: Unpacking how leading insurers are moving beyond automation into faster, fairer, fully governed decision-making.