Virtual Personal / Executive Assistant
Specialised in Medico-Legal Personal Assistant Services
I am available for all the things, you don't have time for.
I am Saud, a Freelance Virtual Personal Assistant providing administration and business support to Medico-Legal Expert Witnesses, Private Practice, Consultants, Doctors, Therapists, Case Managers and Legal Professionals. My clients outsource necessary but time-consuming tasks to me so they can have more time to focus on growing their business.
I pride myself on being exceptionally organised with a diverse career history providing top-level administration and business support which has spanned 11 years. I have experience of managing a team both within large corporate and small business. I take pride in being approachable, self-motivated, discreet, and with excellent communication skills.
Based in Karachi, Pakistan, I work remotely from my office at home. I pride myself on being approachable, self-motivated, and discreet and with excellent communication skills. I also have a small, carefully selected professional team in place to assist should I not be available due to capacity.
Whether you need help with your business administration or require assistance in managing your personal affairs, my personal assistant services can help take care of all the things you don't have time for.
Virtual Assistants (VA) are suitable for most businesses large and small as they offer experience, knowledge and expertise in many areas of administration and office support. They work without supervision and are highly efficient in what they do. Whether a company is large or small a VA can offer a service and cost that suits exactly what a business needs.
Virtual Assistants can slot into an organisation with ease providing valuable support in a cost-effective way. They are not permanent staff being paid a salary with a benefits package. They are paid either by the hour or on a retainer and do not charge initial fees like temping agencies. They do not take up office space, but work remotely and are on hand at all times whilst working on a project. They own their own equipment and maintain their knowledge and personal development within their role.
In summary, Virtual Assistants are suitable for most companies as they increase productivity, lower costs, increase profitability, reduce workloads and also reduce the need for temporary staff or employees.
No matter how many times you check your work you still can't find all the errors!
There are so many benefits to hiring a proofreader:
• A professional appearance. Your work gets that final polish and expert appearance. You are the expert, and your work needs to shout that.
• Catching common grammatical mistakes. There is nothing more annoying than reading a report or piece of correspondence that has so many obvious errors.
• A Proofreader will check for formatting errors like layout, extra or missing spaces, line breaks, bullet points, and page numbering. Your work needs to be pleasing to the eye.
• Saves time and money. Hiring a Proofreader saves your time for more pressing things, like seeing more clients. Why spend hours and hours reading through your text? Pass it on to a proofreader for them to take on that task so that you can concentrate on other tasks that make you money.
• Sense of urgency. Tight deadlines can make you rush through a job and miss critical errors. Partnering with a Proofreader gets two people working towards the deadline together. Offloading the stress will be so liberating! Why not try it?
I have over 6 years' experience proofreading medico-legal reports and legal correspondence. I offer a confidential and secure proofreading service as:-
• Spelling, grammar, punctuation, accuracy, and consistency.
• The structure and flow of the report, ensuring that it tells the story, can be easily read by experts and non-medical/legal persons, and is ready for the court.
• Formatting to ensure the report follows a logical order and is well presented with a good layout, page numbering, headings, etc.
• Clarification on wording that is unclear and does not make sense by highlighting areas that require rewording and suggesting possible improvements.
• Fact-checking to ensure all personal details are correct, for example, spellings of names, addresses, dates, medical details, etc.
Proofreading is not everyone's favourite task; however, I very much enjoy it. The help I give to my clients is so well received. Having a second pair of eyes on the job is key to producing an excellent piece of work.
for MEDICO-LEGAL PERSONAL ASSISTANT SERVICES
Diary/Email Management.
Appointment booking.
Audio typing/Transcription.
Collating records from instruction through to trial.
Proofreading, editing and formatting medical reports and correspondence.
Liaising with Clients, Solicitors, Counsel, Medico-Legal Agencies, Case Managers and other Expert Witnesses.
Promote your medico-legal services to solicitors and manage your application to join the panel of experts of major medico-legal agencies.
Raising and chasing invoices.
Private Practice secretarial support.
Travel arrangements.
General administration and business support.
for SMALL BUSINESS SUPPORT
Diary/calendar management.
Email management and detox.
Appointment Booking.
Typing / Data Entry
Proofreading/editing/formatting reports and presentations.
Web Research.
Data retrieval from EMR/EHR.
Electronic Data/Records Management.
Planning events/meetings, e.g. coordination – venue finding and confirmation/collating attendees and documents
Raising and chasing invoices.
Comprehensive knowledge of MS Word, Excel, PowerPoint, Google Docs Editors suite (including Google Docs, Google Sheets, Google Slides, Google Drawings, Google Forms, Google Sites, and Google Keep), Adobe, Microsoft Outlook, Office 365, OneDrive and Database Management.
Experienced in managing a team both within large corporates and also small business.
If you can't see the services you require here, not to worry!
Why not get in touch for a free no obligation chat and see how I can help give you back those much needed business hours so you can concentrate on the bits that really matter.
I have extensive experience of writing medico-legal reports by using dictation services and through software systems like:-
EMR/EHR and iRecords
I have been maintaining following virtual diaries for the multiple medical experts:-
Google Calander
Fully conversant to compliant with following legislations:-
GDPR (General Data Protection Regulation)
HIPAA (Health Insurance Portability and Accountability Act)
HOURLY RATE & PACKAGES
Whether you require occasional ad-hoc support or regular monthly support, my prices are designed to be competitive and flexible to best suit your needs. All work is logged and billed, so you only ever pay for the actual time I spend working for you.
$5 (per hour) My standard hourly rate. Ideal of occasional ad-hoc support, designed to be competitive and flexible to best suit your needs.
$50 (10 hours per month). Perfect for those who need ongoing support across a variety of tasks. As a retained client, this guarantees my availability and gives you priority.
$75 (15 hours per month). Perfect of those who need ongoing support across a variety of tasks. As a retained client, this guarantees my availability and gives you priority.
$100 (20 hours per month). For those who need a PA for ongoing support across a variety of tasks and project work. As a retained client, this guarantees my availability and gives you priority.
Objective
This document describes the Complaint Handling Policy, which has been implemented to ensure that all complaints including the complaints related to the content of the independent medical report are dealt with and handled in a professional manner.
Purpose
The aim of the policy is to ensure that:
We deal with all complaints openly and thoroughly.
We aim to resolve complaints promptly.
We update the complainant/Instructing party throughout the process.
We aim to arrive at a satisfactory outcome.
We review complaints on a regular basis and where applicable use them to improve our processes and service levels.
Approach
Although we will do everything we can to meet or exceed your expectations, in the event that you should find you have an issue or complaint with our service, we urge you to contact us. In the first instance, you should contact our administration team at
cfazvirtualsolution@gmail.com.
Procedure
We hope that we will be able to deal with the issue or complaint to your satisfaction immediately.
1. You will definitely receive a letter or an email, acknowledging your complaint within 2 working days upon receipt of complaint.
2. Your complaint will be recorded on our register in form of a ticket in our system and will be used to improve our service to our clients.
3. We will then start to investigate your complaint and provide a written reply to your complaint within 5 working days.
4. At this stage, if you are still not satisfied with our response, we will review this again and reply within 3 working days to your further complaint.
5. If we are unable to meet the timescales above whilst dealing with the complaint, we will let you know and explain why.
Escalation process
Should the complaint not be resolved to the complainant’s satisfaction, our escalation procedure means that we will self-refer ourselves to a higher authority (Medical Expert).
We are always seeking to continuously improve our service and will keep a record of your complaint and the outcome will be held centrally for analysis. Whatever the outcome, we assure you that we will be examining our Customer Care processes and procedures to try to ensure that the issue does not arise again.