CFAH Insurance Agency LLC — Privacy Policy
Effective Date: May 15, 2026
CFAH Insurance Agency LLC ("CFAH Insurance," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Business Information
CFAH Insurance Agency LLC
El Paso, TX 79928
Phone: 915-465-3152
Email: cfahinsurance@gmail.com
1. Information We Collect
When you request a quote, contact us, or sign up for SMS messages from CFAH Insurance, we may collect:
- Name
- Phone number (including mobile)
- Email address
- Mailing address
- Coverage type(s) you are interested in (Auto, Home, Commercial, Life)
- Any additional information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Provide insurance quotes and policy information you request
- Communicate with you by phone, email, and/or SMS regarding your quote, policy, renewals, and customer support
- Respond to your inquiries
- Comply with legal and regulatory obligations applicable to licensed insurance agencies
3. SMS / Text Messaging Privacy (10DLC)
If you opt in to receive SMS messages from CFAH Insurance, the mobile phone number and consent information you provide will be used solely to send you conversational and customer-care messages from CFAH Insurance regarding quotes, policies, renewals, and customer support.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of SMS messages at any time by replying STOP. Reply HELP for help, or contact us at 915-465-3152 or cfahinsurance@gmail.com. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any insurance product.
4. Information Sharing
CFAH Insurance does not sell your personal information. We may share information only with:
- Insurance carriers and underwriters in order to obtain quotes or place coverage on your behalf
- Service providers who help us operate our business (e.g., our quoting platform, EZLynx), under confidentiality obligations
- Government agencies, courts, or other parties when required by law, subpoena, or to protect our legal rights
As stated above, SMS opt-in data and mobile phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing or promotional purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted over the internet. All data and opt-in information are kept confidential.
6. Your Choices
You may:
- Opt out of SMS messages by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us at cfahinsurance@gmail.com
- Decline to provide certain information, though doing so may limit our ability to provide a quote or services
7. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy, contact:
CFAH Insurance Agency LLC
El Paso, TX 79928
Phone: 915-465-3152
Email: cfahinsurance@gmail.com