Cellora VPN (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, and protected when you use the Cellora VPN application and related services.
To provide and improve our services, we may collect limited information such as:
Device Information: device model, operating system version, language settings, app version, and unique device identifiers.
Connection Information: connection status, server selection, connection duration, speed, latency, and diagnostic data.
Usage Data: app interactions, feature usage, crash reports, and performance statistics.
Support Information: information you voluntarily provide when contacting customer support.
We do not intentionally collect sensitive personal information unless required for specific services and with your consent.
We may use collected information to:
Provide, operate, and maintain Cellora VPN services
Improve connection quality, speed, and reliability
Diagnose bugs, crashes, and technical issues
Enhance app functionality and user experience
Protect against fraud, abuse, or unauthorized activity
Comply with applicable legal obligations
We use commercially reasonable technical and organizational measures to help protect your information, including secure transmission methods and restricted internal access.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cellora VPN may use trusted third-party services for analytics, crash reporting, payment processing, or infrastructure support. These third parties may process limited data under their own privacy policies.
We retain information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to certain processing
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Cellora VPN is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.
Your information may be processed or stored in countries other than your own. We take reasonable steps to ensure appropriate safeguards are in place where required.
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on the relevant service page with an updated effective date.
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: wqlf.swibc@gmail.com