Copyright Notice
The publications presented here are provided as a means to ensure timely dissemination of scholarly and technical work on a noncommercial basis. Single copies of these articles can be downloaded and printed only for the reader's personal research and study. Copyright and all rights therein are maintained by the authors or by other copyright holders, notwithstanding that they have offered their works here electronically. It is understood that all persons copying this information will adhere to the terms and constraints invoked by each author's copyright. These works may not be reposted without the explicit permission of the copyright holder.
2020
Cardoso, P.J.S., Cabrita, C., Cruz, D., Pinto, N., Monteiro, Jânio, Semião, J., Ramos, C., & Rodrigues, João M.F. (2020) Platform for Monitoring, Prediction, and Optimization of Consumptions in Buildings. In Rodrigues, J.M.F., Cardoso, P. J.S., Monteiro, J., Ramos, C. M.Q. (2020). Smart Systems Design, Applications, and Challenges (pp. 1-360). Hershey, PA: IGI Global. Disponível em: https://www.igi-global.com/book/smart-systems-design-applications-challenges/235691
Casado Molina, A.M., Ramos, C.M.Q., Rojas-de-Gracia, M.M., Peláez-Sánchez, J.I. (2020). Reputational Intelligence: Innovating Brand Management Through Social Media Data. Industrial Management & Data Systems, 120(1), 40-56. Doi: 10.1108/IMDS-03-2019-0145 Disponível em: https://www.emerald.com/insight/content/doi/10.1108/IMDS-03-2019-0145
Espigares-Jurado, F., Muñoz-Leiva, F., Correia, M. B., Sousa, C. M., Ramos, C. M., & Faísca, L. (2020). Visual attention to the main image of a hotel website based on its position, type of navigation and belonging to Millennial generation: An eye tracking study. Journal of Retailing and Consumer Services, 52, 101906. Doi: 10.1016/j.jretconser.2019.101906 Disponível em: https://www.sciencedirect.com/science/article/pii/S0969698919304345
Ramos, C. M., Andraz, G., & Cardoso, I. (2020). The Role of ICT in Involving the Tourist and in Sustainability of Tourism Destinations. In V. Ratten (eds.) (2020) Technological Progress, Inequality and Entrepreneurship, on Entrepreneurship, Structural Change and Industrial Dynamics, (pp. 29-45). Springer, Cham. DOI: 10.1007/978-3-030-26245-7_3 (ISBN 978-3-030-26244-0). Disponível em: https://link.springer.com/book/10.1007%2F978-3-030-26245-7
Ramos, C. M.Q., Almeida, C.R. & Fernandes, P.O. (2020). Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector (pp. 1-506). Hershey, PA: IGI Global. doi: 10.4018/978-1-7998-1947-9, ISBN13: 9781799819479|ISBN10: 1799819477|EISBN13: 9781799819486. Disponível em: https://www.igi-global.com/book/handbook-research-social-media-applications/234647
Ribeiro de Almeida, C., Ramos, C. M., Alonso Almeida, M. D., Fernandes, P. O., & Gamarra, L. E. (2020). Deepening the Use of Social Media and Tourism Travel Behaviour. In C. Ramos, C. Almeida, & P. Fernandes (Eds.), Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector (pp. 66-81). Hershey, PA: IGI Global. doi:10.4018/978-1-7998-1947-9.ch005. (ISBN13: 9781799819479|ISBN10: 1799819477|EISBN13: 9781799819486). Disponível em: https://www.igi-global.com/book/handbook-research-social-media-applications/234647
Rodrigues, J.M.F., Cardoso, P. J.S., Monteiro, J., Ramos, C. M.Q. (2020). Smart Systems Design, Applications, and Challenges (pp. 1-360). Hershey, PA: IGI Global. doi: DOI: 10.4018/978-1-7998-2112-0, ISBN13: 9781799821120|ISBN10: 1799821129|EISBN13: 9781799821144. Disponível em: https://www.igi-global.com/book/smart-systems-design-applications-challenges/235691
Rodrigues, J.M.F., Cardoso, P.J.S., Monteiro, J. & Ramos, C. (2020). Smart Systems Applied to Augmented Intelligence. In Rodrigues, J.M.F., Cardoso, P. J.S., Monteiro, J., Ramos, C. M.Q. (2020). Smart Systems Design, Applications, and Challenges (pp. 1-360). Hershey, PA: IGI Global. Disponível em: https://www.igi-global.com/book/smart-systems-design-applications-challenges/235691
2019
Andraz, G., Ramos, C.M.Q., & Cardoso, I.R. (2019). O papel das TIC no envolvimento do turista e sua importância para a Gestão dos Destinos Turísticos. In Proceedings of the III International Forum on Management, Évora, Universidade de Évora, 1 a 2 de fevereiro de 2019 (pp. 123-127). ISBN: 978-989-8550-86-6
Cardoso, P. J. S., Rodrigues, J. M. F., Pereira, J., Nogin, S., Lessa, J., Ramos, C., Bajireanu, R., Gomes, M., & Bica, P. (2019) Cultural Heritage Visits Supported on Visitors’ Preferences and Mobile Devices. Universal Access in the Information Society, 1-15. DOI: 10.1007/s10209-019-00657-y Disponível em: https://link.springer.com/article/10.1007/s10209-019-00657-y?wt_mc=Internal.Event.1.SEM.ArticleAuthorOnlineFirst&utm_source=ArticleAuthorContributingOnlineFirst&utm_medium=email&utm_content=AA_en_06082018&ArticleAuthorContributingOnlineFirst_20190621
Cascada, P.M., Correia, M.B., Matos, N. Sousa, C.M.R. & Ramos, C.M.Q. (2019). From Digital Marketing to Marketing Automation: Practices and Answers of the Portuguese Hotel Sector. In ICMD Book of ABstracts, Faro, Universidade de Faro, 18 a 19 de outubro de 2018 (p. 66). ISBN: 978-989-8859-45-7
Henriques, C., Guerreiro, M., Mendes, J. & Ramos, C.M.Q. (2019). Fado as a popular culture expression in the context of a tourist city. In C. Lundberg & V. Ziakas (eds) (2019). The Routledge Handbook of Popular Culture and Tourism (pp. 116-126), Routledge. DOI: http://dx.doi.org/10.4324/9781315559018-11. Disponível em: https://www.taylorfrancis.com/books/e/9781315559018/chapters/10.4324/9781315559018-11
López García, J.J., Lizcano, D., Ramos, C.M., & Matos, N. (2019). Digital Marketing Actions That Achieve a Better Attraction and Loyalty of Users: An Analytical Study. Future Internet, 11(6), 130. Doi: 10.3390/fi11060130 Disponível em: https://www.mdpi.com/1999-5903/11/6/130
Ramos C.M.Q., & Rodrigues J.M.F. (2019) The Contribution of Social Networks to the Technological Experience of Elderly Users. In: Antona M., Stephanidis C. (eds) Universal Access in Human-Computer Interaction. Multimodality and Assistive Environments. HCII 2019. LNCS 11573, pp. 538-555. Springer, Cham. DOI: 10.1007/978-3-030-23563-5_43 ISBN: 978-3-030-23562-8 Disponível em: https://link.springer.com/chapter/10.1007/978-3-030-23563-5_43
Ramos, C. M. Q. & Garcia, A.M. (2019). Analysis of the Contribution of ICT to Cultural and Religious Tourism: In Communicating Religious Heritage to Visitors and Tourists. In J. Álvarez-García, M.C. Río Rama & M. Gómez-Ullate (eds.) Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage) (pp. 167-194). IGI Gobal. DOI: 10.4018/978-1-5225-5730-2.ch010 ISBN13: 9781522557302 Disponível em: https://www.igi-global.com/chapter/analysis-of-the-contribution-of-ict-to-cultural-and-religious-tourism/210785
Ramos, C. M. Q., Casado-Molina, A. M., & Ignácio-Peláez, J. (2019). An Innovative Management Perspective for Organizations through a Reputation Intelligence Management Model. International Journal of Information Systems in the Service Sector (IJISSS), 11(4), 1-20. DOI: 10.4018/IJISSS.2019100101 Disponível em: https://www.igi-global.com/article/an-innovative-management-perspective-for-organizations-through-a-reputation-intelligence-management-model/237218
Ramos, C. M., & Matos, N. (2019, October). Customer Experience Journey in Social Networks–Analysis of Cohorts’ Behavior. In International Congress on Engineering and Sustainability in the XXI Century (pp. 1180-1195). Springer, Cham. Doi: 10.1007/978-3-030-30938-1_93 ISBN: 978-3-030-30938-1 Disponível em: https://link.springer.com/chapter/10.1007/978-3-030-30938-1_93
Rodrigues, J. M. F., Ramos, C., Pereira, J., Cardo, J., Cardoso, P. J. S. (2019) Five Senses Augmented Reality System: technology acceptance study. IEEE ACCESS, 7(1), 163022-163033. (Print ISSN: 2169-3536; Online ISSN: 2169-3536). DOI: 10.1109/ACCESS.2019.2953003 Disponível em: https://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=8896028
Rossi, J. & Ramos, C. M. Q. (2019). A relevância do uso de Smartphones durante a experiência turística. Revista Turismo Visão e Ação (RTVA), 21(3), 265-290. DOI: 10.14210/RTVA ISSN: 1983-7151. Disponível em: https://siaiap32.univali.br/seer/index.php/rtva/article/view/15292/8695
2018
Alba-Fuerte, I., Casado-Molina, A.M., Ramos, C.M.Q. (2018). Nodes of influence and their impact on the management of tourism companies in the Algarve, In TMS ALGARVE 2018 – Tourism and Management Studies International Conference, Olhão, Portugal, 14-17 Nov., p. 24. ID 615. ISBN: 978-989-8859-53-2.
Alcoforado, E., Santos, J., Santos, M., Ramos, C. Henriques, C. (Eds.) (2018). Hotelaria e Restauração: Estratégias versus Experiências. TMS Conference Series. Faro: ESGHT/Universidade do Algarve (ISBN: 978-989-8859-58-7).
Antunes, N., Ramos, C., Sousa, C. (2018). Who are the Tourists Sharing Content on Social Media? Behaviour and Characteristics. Journal of Spatial and Organizational Dynamics, 6(3), 237-257. Disponível em: https://www.jsod-cieo.net/journal/index.php/jsod/article/view/143
Antunes, N.M.B., Ramos, C.M.Q. & Sousa, C.M.R. (2018). A experiência turística nas redes sociais: Motivações, implicações e impactes da geração de conteúdos. DosAlgarves: A Multidisciplinary e-Journal, 32, 20-37. doi: 10.18089/DAMeJ.2018.32.2 Disponível em: http://www.dosalgarves.com/index.php/dosalgarves/article/view/141
Cardoso, I.R., Andraz, G. & Ramos, C.M.Q. (2018). Top Management Commitment in the Implementation of Health Information Systems: The Usage and Benefits Achievement. In Proceedings of the II International Forum on Management, Faro, Universidade do Algarve, 16-17 de fevereiro de 2018 (p. 90). ISBN: 978-989-8859-16-7
Cardoso, I.R., Ramos, C.M.Q. & Andraz, G. (2018). The implementation of healthcare information systems: The role of commitment and usage in benefits achievement. In Proceedings of the 13th Iberian Conference on Information Systems and Technologies (CISTI), Cáceres, Spain, 2018, pp. 1-6. doi: 10.23919/CISTI.2018.8399205 Disponível em: https://ieeexplore.ieee.org/document/8399205
Casado-Molina, A.M., Ramos, C.M.Q. & Cabrera, F. (2018). Managing Intangibles Relational Capital for the sustainability of the Energy Sector in the Social Media. Tourism & Management Studies, 14(3), 85-93. doi: 10.18089/tms.2018.14308 Disponível em: http://www.tmstudies.net/index.php/ectms/article/view/1085/pdf_108
Jesus, M., Machado C., Correia, M., Alcoforado, E., Ramos C. (Eds.) (2018). Gestão de Recursos Humanos: Abordagens e Perspetivas. TMS Conference Series. Faro: ESGHT/Universidade do Algarve (ISBN: 978-989-8859-55-6)
Matias, F., Santos, J., Afonso, C., Ramos, C., Baptista, C., Santos, M., (Eds.) (2018). Estudos de Gestão e Empreendedorismo. Faro: ESGHT/Universidade do Algarve (ISBN: 978-989-8859-47-1)
Moita, P. & Ramos, C. M. Q. (2018). As redes sociais como plataforma de comunicação da informação turística. Tourism and Hospitality International Journal, 10(1), 12-34. ISSN: 2183-0800
Ramos C., Santos, M., Machado, C., Casanueva, C., Correia, M. (Eds.) (2018). O Marketing como Estratégia. TMS Conference Series. Faro: ESGHT/Universidade do Algarve (ISBN: 978-989-8859-54-9)
Ramos, C., Mendonça, M., Rodrigues, J.M.F. (2018) Senior users of social networks: technological experience and use habits analysis. In Procs 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion, Thessaloniki, Greece, 20-22 June. ACM, New York, NY, USA, 129-136. DOI: https://doi.org/10.1145/3218585.3218658 Disponível em: https://dl.acm.org/doi/10.1145/3218585.3218658
Ramos, C., Sousa, A., Gonçalves, G., Cardoso, I., Calisto, M.L., Nelson, M., (eds.). (2018). Turismo e Competitividade dos Destinos Turísticos. II IFM Conference. Faro. ESGHT. Universidade do Algarve. (ISBN: 978-989-8859-33-4).
Ramos, C.M.Q. (2018). A comunicação da informação turística através das redes sociais: análise da importância atribuída pelos diferentes perfis de turistas, In TMS ALGARVE 2018 – Tourism and Management Studies International Conference, Olhão, Portugal, 14-17 Nov., p. 156. ID 633. ISBN: 978-989-8859-53-2.
Ramos, C.M.Q., & Rodrigues, J.M.F. (2018). The Contribution of Social Networks to the Technological Experience of Senior Users. In Proceedings of the II International Forum on Management, Faro, Universidade do Algarve, 16-17 de fevereiro de 2018 (p. 91). ISBN: 978-989-8859-16-7
Ramos, C.M.Q., Andraz, G. & Cardoso, I.R. (2018). The ITC in the Tourism Destinations Management: The Tourist Involvement. In Proceedings of the II International Forum on Management, Faro, Universidade do Algarve, 16-17 de fevereiro de 2018 (p. 13). ISBN: 978-989-8859-16-7
Ramos, C.M.Q., Hassan, A. (2018). Social Media and the Behaviour of Tourism Consumers: Implications of an Assessment Framework for Tourist Experience. Tourismos.
Ramos, C.M.Q., Henriques, C., Rodrigues, J.M.F. (2018). Religious Tourism Experience Model (RTEM): A Recommendation Model for Dissemination of Cultural and Religious Heritage. In J.M.F. Rodrigues, C.M.Q. Ramos, P. Cardoso & C. Henriques (eds) (2018). Technological Developments for Cultural Heritage and eTourism Applications (pp. 1-29). IGI Global. DOI:10.4018/978-1-5225-2927-9.ch001. Disponível em: https://www.igi-global.com/chapter/religious-tourism-experience-model-rtem/192758
Ramos, C.M.Q., Sousa, C.M.R. & Casado-Molina, A.M. (2018). Special Issue Social media applied to tourism and hospitality. Dos Algarves: A Multidisciplinary e-Journal, volume 32, (118 p.) ISSN: 2182-5580.
Rodrigues, J. M. F., Ramos, C. M., Cardoso, P. J., Henriques, C. (2018). Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications (pp. 1-506). Hershey, PA: IGI Global. doi: 10.4018/978-1-5225-2927-9, ISBN13: 9781522529279, ISBN10: 1522529276, EISBN13: 9781522529286.
Rodrigues, J.M.F, Cardoso, P.J.S., Lessa, J., Pereira, J.A.R., Sardo, J.D.P., Freitas, M., Semião, J., Monteiro, J., Ramos, C.M.Q., Lam, R., Esteves, E., Figueiredo. M., Gonçalves, A., Gomes, M., Bica, P. (2018). An Initial Framework to Develop a Mobile 5 Sense Museum System. In J.M.F. Rodrigues, C.M.Q. Ramos, P. Cardoso & C. Henriques (eds) (2018). Technological Developments for Cultural Heritage and eTourism Applications (pp. 97- 119). IGI Global. DOI: 10.4018/978-1-5225-2927-9.ch005. Disponível em: https://www.igi-global.com/chapter/an-initial-framework-to-develop-a-mobile-five-human-senses-augmented-reality-system-for-museums/192762
Sousa, C., Ramos, C., Cascada, P., Correia, M., Guerreiro, R. (Eds.) (2018). O Futuro Hoje: Novas Tecnologias, Social Media e Negócio Digital. TMS Conference Series. Faro: ESGHT/Universidade do Algarve (ISBN: 978-989-8859-52-5).
Vallespín, M., Molinillo, S. & Ramos, C.M.Q. (2018). Who relies on mobile payment systems when they are on vacation? A segmentation analysis. Tourism, 66 (1), 6-18. Disponível em: https://hrcak.srce.hr/index.php?show=toc&id_broj=15933
2017
Charneco, M.R., Casado-Molina, A.M. & Ramos, C.M.Q. (2017). Comportamiento del Consumidor de Turismo Gastronómico en Sistemas Conversacionales de Mensajería Móvil: Los Chatbots. In Book of Abstract of II International Congress on Interdisciplinarity in Social and Human Sciences, Faro, Portugal, 11-12 maio de 2017 (p. 47). ISBN: 978-989-8472-82-3
Henriques, C. & Ramos, C. (2017). Os Hotéis da Música e a oferta de experiências memoráveis. Revista Turismo & Desenvolvimento - Aveiro nº 27/28, pp. 1979-1991. ISSN: 1645-9261
López-García, J.J, Ramos, C.. Ramón-Saura, J., & Matos, N. (2017). On-line Leads generation: What do we still need to know?. In VIII Postgraduate Conference, Faro – Portugal, 25 de junho de 2010 (p. 31). (http://www.esght.ualg.pt/pgconference/pt/Abstracts2010.pdf)
Peláez, J.I., Casado, A.M. & Ramos, C.M.Q. (2017). An Innovative Management for Tourism Organizations through Reputational Intelligence. In Book of Abstract of II International Congress on Interdisciplinarity in Social and Human Sciences, Faro, Portugal, 11-12 maio de 2017 (p. 30). ISBN: 978-989-8472-82-3
Ramos C.M.Q., Matos N., Sousa C.M.R., Correia M.B., & Cascada P. (2017). Marketing Intelligence and Automation – An Approach Associated with Tourism in Order to Obtain Economic Benefits for a Region. In: Antona M., Stephanidis C. (eds) Universal Access in Human–Computer Interaction. Design and Development Approaches and Methods. UAHCI 2017. Lecture Notes in Computer Science, vol 10277 (pp.402-411). Springer, Cham. Disponível em: https://link.springer.com/chapter/10.1007/978-3-319-58706-6_32
Ramos, C., & García, A. M. (2017). The perception of ICT in the Touristic Activity. In 2nd International Conference - ICSR Mediterranean Knowledge, Faro, Portugal, 4 e 5 de maio de 2017 (p. 77). ISBN: 978-989-8859-07-5.
Ramos, C.M.Q. & Rodrigues, J.M.F. (2017). Turismo e Tecnologia: Qualificando a Experiência do Turista Religioso. Revista Rosa dos Ventos – Turismo e Hospitalidade, 9(1), pp. 32-48, 2017. DOI: http://dx.doi.org/10.18226/21789061.v9i1p032. ISSN: 2178-9061 Disponível em: http://www.ucs.br/etc/revistas/index.php/rosadosventos/article/view/4591
Ramos, C.M.Q., Casado-Molina, A.M., & Ignácio-Pelaez, J. (2017). Aplicação de Business Intelligence num modelo holístico de reputação corporativa. In Book of Abstracts XIX Seminário Luso-Espanhol de Economia Empresarial, CIBECEM, Universidade do Algarve – 9-10 de novembro de 2017 (p. 61).
Ramos, C.M.Q., Casado-Molina, A.M., & Peláez, J.I. (2017). Measuring air and terrestrial transport company reputation: tourism intangibles expressed in the digital environment. Journal of Spatial and Organizational Dynamics, 5(4), 443-462. ISSN: 2183-1912. Disponível em: https://www.jsod-cieo.net/journal/index.php/jsod/article/view/112
Ramos, C.M.Q., Henriques, C., Lanquar, R. (2016). Augmented Reality for Smart Tourism in Religious Heritage Itineraries: Tourism Experiences in the Technological Age. In J.M.F. Rodrigues, P. Cardoso, J. Monteiro & M. Figueiredo (eds) (2016) Handbook of Research on Human-Computer Interfaces, Developments, and Applications (pp. 250-278). IGI Global. Doi: 10.4018/978-1-5225-0435-1.ch010 ISBN: 9781522504351. Disponível em: https://www.igi-global.com/chapter/augmented-reality-for-smart-tourism-in-religious-heritage-itineraries/158874
Ramos, C.M.Q., Martins, D.J., Serra, F., Lam, R., Cardoso, P.J.S., Correia, M.B., & Rodrigues, J.M.F. (2017). Framework for a Hospitality Big Data Warehouse: The Implementation of an Efficient Hospitality Business Intelligence System. International Journal of Information Systems in the Service Sector, 9 (2): 27-45. DOI: 10.4018/IJISSS.2017040102 Disponível em: http://www.igi-global.com/journal/international-journal-information-systems-service/1099
Romero, M., Casado, A.M., & Ramos, C.M.Q. (2017). Comportamiento del consumidor de turismo gastronómico en sistemas conversacionales de mensajería móvil: los chatbots. In Book of Proceedings of II International Congresso in Interdisciplinary in Social and Human Sciences. CIEO, Universidade do Algarve - 11 e 12 de maio de 2017 (pp. 315-322). ISBN: 978-989-8472-82-3 Disponível em: https://recyt.fecyt.es/index.php/EPI/article/view/epi.2018.jul.03
Vallespín-Arán, M., Molinillo, S. & Ramos, C.M.Q. (2017). Smartphone Users Segmentation based on Trust in Mobile Payment. In 6th International Conference on New Challenges in Management and Business, Dubai, UAE, 11 de fevereiro de 2017 (p. 114).
2016
Águas, P., Santos, M., Santos, J., Correia, M., Ramos, C. (2016). Desafios, Estratégias e Tendências do Marketing. Faro: Universidade do Algarve. ISBN: 978-989-8472-96-0
Alves, L., Antunes, N., Agrici, O., Sousa, C.M.R., & Ramos, C.M.Q. (2016) Click Bait: you won’t believe what happens next! Journal of Social, Technological and Environmental Science, 5 (2) (Ed. Especial), 196-213. DOI: http://dx.doi.org/10.21664/2238-8869.2016v5i2.p196-213 ISSN 2238-8869. Disponível em: http://periodicos.unievangelica.edu.br/index.php/fronteiras/article/view/1606
Cantinho, G. M. R., Correia, M. B. & Ramos, C. M. Q. (2016). As redes sociais online nos hotéis de 4 e 5 estrelas do Algarve. Tourism and Hospitality International Journal, 7(1), 27-48. ISBN: 2183-0800
Matos, N., Correia, M.B., Ramos, C.M.Q., Sousa, C.M.R., & Cascada, P.M. (2016). Marketing Intelligence – A conceptual model for the development of a marketing intelligence platform for tourism organizations. In TMS ALGARVE 2016 – Tourism and Management Studies International Conference, Olhão, Portugal, 16-19 Nov. de 2016 (p. 120). ISBN: 978-989-8472-93-9
Ramos, C. M. Q., Correia, M. B., Rodrigues, J. M. F., Sousa, C. M. R. & Cascada, P. M. (2016). Hotel websites characterization framework for consumer’s information needs. Tourism & Management Studies, 12(1), 25-39. doi: 10.18089/tms.2016.12103 ISSN: 2182-8466 Disponível em: https://tmstudies.net/index.php/ectms/article/view/835
Ramos, C.M.Q., Rodrigues, J.M.F. & Henriques, C. (2016). Desenvolvimento de um Sistemas de Recomendação para divulgação do património cultural e religioso, In TMS ALGARVE 2016 – Tourism and Management Studies International Conference, Olhão, Portugal, 16-19 nov. de 2016 (p. 146). ISBN: 978-989-8472-93-9
Rodrigues, J.M.F., Lessa, J., Gregório, M., Ramos, C., & Cardoso, P.J.S. (2016). An Initial Framework for a Museum Application for Senior Citizens. In Proc. of the 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI 2016). ACM, New York, NY, USA, 414-421. DOI: https://doi.org/10.1145/3019943.3020002 Disponível em: https://dl.acm.org/doi/10.1145/3019943.3020002
2015
Cascada, P., Sousa, C.M.R., Ramos, C.M.Q., & Correia, M.B. (2015). E-Learning no Ensino Superior aplicado a uma unidade curricular em Turismo. Revista Egitania Sciencia, 16, 55-74. ISSN: 1646-8848
Choupina, R., Correia, M.B., Ramos, C.M.Q, Martins, D., Serra, F. (2015). Guest Reputation Indexes to Analyze the Hotel’s Online Reputation Using Data Extracted from OTAs, In Proc. 6th Int. Conf. on Applied Informatics and Computing Theory (AICT’15), in Recent Research in Applied Informatics, Salerno, Italy, 27-29 June, pp. 50-59. ISBN: 978-1-61804-313-9. Disponível em: http://www.wseas.us/e-library/conferences/2015/Salerno/AICT/AICT-05.pdf
Martins, D., Ramos, C.M.Q, Rodrigues, J.M.F., Cardoso, P.J.S., Lam, R., Serra, F. (2015). Challenges in Building a Big Data Warehouse Applied to the Hotel Business Intelligence, In Proc. 6th Int. Conf. on Applied Informatics and Computing Theory (AICT’15), in Recent Research in Applied Informatics, Salerno, Italy, 27-29 June, pp. 110-117. ISBN: 978-1-61804-313-9.
Ramos, C. M.Q., Rodrigues, P.M.M. Rodrigues, & João M.F. (2015). Opportunities, emerging features and trends in electronic distribution in tourism. International Journal of Information Systems and Social Change (IJSSC), 6 (4), 17-32. doi: 10.4018/IJISSC.2015100102 ISSN: 1941-868X. Disponível em: https://dl.acm.org/doi/10.4018/IJISSC.2015100102
Ramos, C.M.Q. & Correia, M.B. (2015). Special Issue ICT Applied to Tourism, Hospitality, Marketing and Management. Dos Algarves: A Multidisciplinary e-Journal, volume 26(1), (119 p.) ISSN: 2182-5580.
Ramos, C.M.Q. & Correia, M.B. (2015). Special Issue ICT Applied to Tourism, Hospitality, Marketing and Management. Dos Algarves: A Multidisciplinary e-Journal, volume 26(2), (114 p.) ISSN: 2182-5580.
Ramos, C.M.Q., Correia, M.B., Rodrigues, J.M.F., Martins, D., & Serra, F. (2015). Big Data Warehouse Framework for Smart Revenue Management, 3rd NAUN Int. Conf. on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '15), Tenerife, Canary Islands, Spain, 10-12 Jan, p. 13-22. ISBN: 978-1-61804-280-4. Disponível em: https://www.semanticscholar.org/paper/Big-data-warehouse-framework-for-smart-revenue-Ramos-Correia/a00e44ae4419cab522aefaafad0a0d985ae4601c
Vallespín Arán, M., Molinillo, S., Ramos, C.M. (2015). Evaluación del sistema de distribución del sector hoteleiro: critérios de selección del canal. In J. Traspalacios Gutiérrez, R.V. Casielles, E.E. Alonso & C.G. Mieres (eds.), En la Piel del Cliente: Escuchar, Atraer, Retener (pp. 147-164). Oviedo: Cátedra Fundación Ramón Areces de Distribuición Comercial – Facultad de Economía y Empresa, Universidad de Oviedo. ISBN:978-84-8367-503-8
2014
Águas, P., Santos, M., Correia, M., Ramos, C. (eds) (2014). TMS Conference Series (2014) – Perspetivas Contemporâneas em Marketing, Faro: ESGHT, UAlg. ISBN: 978-989-8472-58-8
Cantinho, G., Correia, M.B. & Ramos, C. (2014). Monitorização da Presença Online dos Hotéis de 4 e 5 Estrelas do Algarve. Book of Abstracts da V Postgraduate Conference, Faro, Universidade do Algarve, 11 de julho de 2014 (p. 35).
Cascada, P. M. G. L., Sousa, C. M. R., Correia, M. B. e Ramos, C. M. Q. (2014). E-Learning associado ao turismo: caso de estudo numa unidade curricular de uma licenciatura do ensino superior em Portugal. Revista de Turismo Contemporâneo – RTC, 2 (1), Natal - Brasil, pp. 136-160. ISSN 2357-8211. Disponível em: https://periodicos.ufrn.br/turismocontemporaneo/article/view/5087
Cascada, P., Ramos, C., & Sousa, C. (2014). Utilização de medidas de valor do cliente na criação de listas de distribuição: aplicação ao setor hoteleiro. DosAlgarves. A Multidisciplinary e-journal, 23, 51-74. ISSN: 2182-5580. Disponível em: https://www.dosalgarves.com/index.php/dosalgarves/article/view/20
Correia, M., Ramos, C., Sousa, C., Serra, F. (eds) (2014). TMS Conference Series (2014) – Perspetivas Contemporâneas em Tecnologias de Informação e Comunicação e em Estratégia, Faro: ESGHT, UAlg. ISBN: 978-989-8472-60-1
Correia, M.B., Ramos, C.M.Q., Rodrigues, J.M.F., & Cardoso, P. (2014). Framework for the Characterisation of Hotels Websites. In Proc. 13th Int. Conf. WWW/Internet 2014, Porto, Portugal, 25-27 Oct. (pp. 333-337). ISBN: 978-989-8533-24-1
Henriques, C., Ramos, C., & Rodrigues, J.M.F. (2014) Realidade Aumentada Aplicada a Valorização do Turística do Património Religioso no Algarve. In TMS ALGARVE 2014 –Management Studies International Conference, Olhão, Portugal, 26-29 nov. de 2014 (p. 106). ISBN: 978-989-8472-54-0
Pinto, M.P., Ramos, C.M.Q. (2014). Mobile Marketing: A nova abordagem dos Marketeers e dos novos turistas. Revista GEINTEC, São Cristóvão - Brasil, 4(5), 1376 -1387. ISSN: 2237-0722. DOI: https://doi.org/10.7198/geintec.v4i5.394. Disponível em: http://www.revistageintec.net/index.php/revista/article/view/394
Ramos, C.M.Q. e Rodrigues, P.M.M. (2014). Tourism Demand Modelling and Forecasting: An Overview. Revista de Turismo Contemporâneo – RTC, Natal - Brasil, 2(2), p. 323-340, jul./dez. 2014. (ISSN 2357-8211) Disponível em: https://periodicos.ufrn.br/turismocontemporaneo/article/view/5482
Sousa, C., Ramos, C., & Correia, M. (2014). Segmentação e valorização de Clientes Através das metodologias RFM e CLV. In In TMS ALGARVE 2014 –Management Studies International Conference, Olhão, Portugal, 26-29 nov. de 2014 (p. 193). ISBN: 978-989-8472-54-0
Vallespín Arán, M., Jiménez, M., Molinillo, S., & Ramos, C.M., Robledo, JLR (2014). Proceso de Elección de los Intermediarios Hoteleros: un Análisis Comparativo. In XXVIII Congreso Annual AEDEM - Universidad de Extremadura, Trujillo (Caceres), 4 a 6 de Junho de 2014, p. 1193-1207. ISBN: 9788473564007.
2013
Cascada, P., Ramos, C., & Sousa, C. (2013). Utilização de Medidas se Valor do Cliente na Criação de Listas de Distribuição – Aplicação ao Setor Hoteleiro, in Book of Abstract -TMS Management Studies International Conference, Olhão (p. 53). ISBN: 978-989-8472-36-6.
Ramos, C. M.Q., & Rodrigues, P.M.M (2013). Research note: The importance of online tourism demand. Tourism Economics, 19 (6), 1443-1447. Doi: 10.5367/te.2013.0253. ISSN: 1354-8166. Disponível em: https://journals.sagepub.com/doi/abs/10.5367/te.2013.0253?journalCode=teua
Ramos, C., Correia, M., Serra, F., Santos, J., Águas, P. (eds) (2013). TMS Conference Series (2013) - Competitividade, Marketing e Tecnologias de Informação e Comunicação no Turismo, Faro: ESGHT, UAlg. ISBN: 978-989-8472-42-7.
Ramos, C.M.Q., P.M.M. Rodrigues (2013). The importance of ICT for tourism demand: a dynamic panel data analysis. In A. Matias, P. Nijkamp, M. Sarmento (eds.), Quantitative Methods in Tourism Economics (pp. 97-111). Physica-Verlag. Doi: 10.1007/978-3-7908-2879-5_6. ISBN: 978-3-7908-2878-8. Disponível em: https://link.springer.com/chapter/10.1007/978-3-7908-2879-5_6
2012
Ramos, C., & Rodrigues, & P.M.M. (2012). Analysis of ICT in Tourism Demand in Countries of the European Community. In Book of Abstract - TMS Management Studies International Conference, Olhão (p.99). ISBN: 978-989-8472-25-0
Ramos, C.M.Q. (2012), A influência das Tecnologias de Informação e de Comunicação na Procura Turística: Uma abordagem com Dados em Macro Painel, Tese de Doutoramento, Faculdade de Economia da Universidade do Algarve, Faro. DOI: 10.13140/2.1.4203.2961
2011
Ramos, C., Rodrigues, P. & Perna, F. (2011). Tourism demand analysis through dynamic modeling of macro panel data. In J. S. Santos, F. Perdigão, P. Águas, K. Torkington (eds), Book of Proceedings of the International Conference on Tourism & Management Studies, Tourism & Management Studies, Special Issue Vol. II, 1185-1188. ISSN: 2182-8466. ISBN: 978-989-8472-14-4
Ramos, C.M.Q., Rodrigues, & P.M.M. (2011). Os efeitos da Internet na Actividade Turística. Revista GEINTEC-Gestão, Inovação e Tecnologias, São Cristovão - Brasil, nº 1 (2), pp. 64-83. Doi.:10.7198/S2237-07222011000200006. ISSN: 2237-0722. Disponível em: http://www.revistageintec.net/index.php/revista/article/view/18
2010
Ramos, C. & Rodrigues, P.M.M. (2010). The importance of Online Tourism Demand, in 10th International Forum on Tourism Statistics 2010, Lisboa, 22-23 de Novembro de 2010.
Ramos, C. (2010). Análise e Previsão da Procura Turística efetuada online. In I Seminário de Doutorandos (I Postgraduate Conference), Faro – Portugal, 25 de junho de 2010 (pp. 17-18). (http://www.esght.ualg.pt/pgconference/pt/Abstracts2010.pdf)
Ramos, C. (2010). Sistemas de Informação para a Gestão Turística. Revista Encontros Científicos, Faro, 6, pp. 107-116. (ISSN: 2182-8466). Disponível em: https://www.tmstudies.net/index.php/ectms/article/view/143
2009
Ramos, C., & Perna, F. (2009). Information System for Tourism Activity Monitoring and Forecasting Indicators as an experience for Portugal. Tourism and Hospitality Research, 9 (4), 277-289. doi:10.1057/thr.2008.45. ISSN: 1467-3584.
Ramos, C., Rodrigues, P.M.M., & Perna, F. (2009). Sistemas e Tecnologias de Informação no Sector Turístico. Revista Turismo & Desenvolvimento, Aveiro nº 12, pp. 21-32. ISSN: 1645-9261.
2008
Ramos, C. (2008). A Integração dos Sistemas de Informação e do Turismo, o caso IMPACTUR, in 8ª Conferência da Associação Portuguesa de Sistemas de Informação, Setúbal, 29 a 31 de outubro de 2008, p. 21-22. ISBN:978-972-95246-5-3.
Ramos, C., P.M.M. Rodrigues & F. Perna (2008). Dynamic Packaging e os Sistemas de Informação Turísticos: Características, Potencialidades e Desafios, in Proceedings of the IASK International Conference – Global Management 2008, Porto, 13 a 15 de outubro de 2008, pp. 480-489. ISBN: 978-989-95806-1-9.
Ramos, C., Rodrigues, P.M.M., & Perna, F. (2008). Turismo Electrónico, in X Seminario Hispano - Luso de Economía Empresarial, Huelva - Espanha, 13 e 14 de novembro de 2008.
Ramos, C.M.Q., Rodrigues, P.M.M., & Perna, F. (2008). Sistemas de Informação para apoio ao Turismo, o caso dos Dynamic Packaging. Revista Ibérica de Sistemas e Tecnologias de Informação, Revista da Associação Portuguesa de Sistemas de Informação, Porto, nº 2, pp. 25-35. ISSN: 1646-9895.
2007
Ramos, C., & Perna, F. (2007). Sistema de Informação para os Indicadores de Monitorização e Previsão da Actividade Turística (IMPACTUR) como experiência para Portugal. In Novas perspectivas em Sistemas e Tecnologias de Informação, Actas da 2ª Conferência Ibérica de Sistemas e Tecnologias de Informação, Portugal, 21 a 23 Junho de 2007, Vol. I, (pp. 63-74), Universidade Fernando Pessoa, Porto. (ISBN:978-972-8830-88-5, Web of Knowledge com IDS Number: BKL61).
2005
Canhoto, P., Jesus, M. & Ramos, C. (2005). Sistema de Informação para a Gestão de uma Frota. DosAlgarves, Revista ESGHT-UALG, Faro, 13, 8-14. ISSN: 2182-5580
2004
Ramos, C. & Lobo, F. (2004). Descoberta de Conhecimentos em Base de Dados. DosAlgarves, Revista ESGHT-UALG, Faro, 12, 53-9. ISSN: 2182-5580.
1998
Ramos, C. & Gomes, M.R. (1998). GIS on Tourism Planning, in GIS Planet ’98 – International Conference and Exhibition on Geographic Information, Lisboa, 7th September – 11th September 1998.
Ramos, C. & Gomes, M.R. (1998). Tourism Planning Informatization, in 38th Congress of the European Regional Science Association, Vienna, 28th August – 1 September 1998.
Ramos, C. (1998). Informatização do Planeamento e Ordenamento Turístico. Aspectos de Dinamismo Regional - Série Estudos (pp. 103-116). Faro: CIDER.
Ramos, C. (1998). Sistemas de Informação no Planeamento Turístico. DosAlgarves, Revista ESGHT-UALG, Faro, 3, 42-7. ISSN: 2182-5580.
1997
Ramos, C.M.Q. (1997). Sistema Informático de Apoio ao Planeamento e Ordenamento Turístico, Tese de Mestrado, Instituto Superior Técnico da Universidade Técnica de Lisboa, Lisboa.