Read on to Learn What is the Hotline of Cebu Pacific Airlines? (+632-8540-2195) And Reach Out the Customer Service for Support and Guidance
Cebu Pacific is an airline from the Philippines, and the flights travel to several domestic and international routes. Each year a massive number of tourists board Cebu Pacific flights to reach their holiday destinations. If you are traveling anywhere in Asia, Australia, or in nearby countries, book your tickets with Cebu Pacific to experience amazing customer service onboard and at the airport.
Cebu Pacific has given hotline numbers for passengers to quickly connect with the customer service and resolve urgent and regular queries. To know about flight status, rescheduling, or to make other changes to the tickets of Cebu Pacific, you can call the customer on the hotline number 61 2 9119 2956 and get immediate information and assistance from a agent.
To talk to a live agent of Cebu Pacific, you can try the following modes:
Call the customer service: To speak to a live agent, you can call and discuss the issue in detail. To connect with the customer service person on the Cebu Pacific hotline number, try the given steps:
Call on 61 2 9119 2956
The call will begin with IVR.
Press 1- to choose the preferred language for communication
Press 2- for inquiries on flight status
Press 3- to request special assistance services
Press #- to speak to a customer service person.
Have a detailed conversation on the hotline number of Cebu Pacific and get instant assistance with the queries and concerns.
Send a message on social media: You can visit the social media handles of Cebu Pacific and drop your message and get a prompt response from the customer service. Check out the following pages of Cebu Pacific:
Give feedback: To share the post travel experience, you can use the feedback form and contact a person from customer service. The Customer service will revert to you on the mentioned feedback and provide complete information.
Cebu Pacific belongs to the Philippines, and the airline’s main office is at the address given below:
8007 Domestic Rd, Pasay,
1301 Metro Manila, Philippines
How to chat with Charlie Cebu Pacific?
A live chat service is given by Cebu Pacific for passengers to conveniently reach the customer service. You can just text the queries to the customer service and get instant answers. To access the live chat, do as mentioned
Go to the official website of cebupacific.com
Click on the Talk to Us tab on the homepage
Click on Chat with Charlie option
A chat window will open on the screen
Type the messages on the chat window
Send the message to customer service.
Availability time of the Cebu Pacific live chat:
The live chat is available 24/7 to reply to the passenger’s queries and guide them appropriately on their issues and concerns.
If Cebu Pacific wants to communicate with the customers regarding the offers, latest news, and newly introduced services of the airline, it uses the following ways:
On the website: If Cebu Pacific wants to convey an urgent message regarding scheduled flights, the message is given on the official website of Cebu Pacific.
Updates the social media pages: The social media pages are also used to communicate with the customers and send group messages.
On the emails and contact number: If you are a frequent flyer of Cebu Pacific, you will receive an email and messages from Cebu Pacific on your flight updates and other services.
Subscribe to the newsletter: If you subscribe to the newsletters of Cebu Pacific, the essential news will be sent to your email.
Cebu Pacific chat support is a customer service feature provided by Cebu Pacific, a low-cost airline based in the Philippines. It allows customers to communicate with a representative from Cebu Pacific through an online chat platform. Customers can use the chat support to inquire about flight schedules, ticket prices, baggage allowance, and other related inquiries. The chat support is available 24/7 and can be accessed through the Cebu Pacific website or mobile app.
How To Chat with Cebu Pacific Customer Service?
To chat with Cebu Pacific customer service, you can follow these steps:
· Go to the Cebu Pacific website or open the Cebu Pacific mobile app.
· Look for the "Contact Us" or "Help" section of the website/app.
· Click on the "Chat with us" or "Live Chat" option.
· Enter your name and email address to initiate the chat.
· Type your question or concern in the chat box and wait for a representative to respond.
· Once you are connected with a representative, you can ask them any questions or provide any information related to your booking or travel with Cebu Pacific.
Alternatively, you can also reach Cebu Pacific customer service through their hotline numbers or by sending an email to their customer service email address.
Manage Booking is a feature provided by Cebu Pacific that allows customers to view and manage their bookings online. This feature enables customers to make changes to their flight bookings such as adding baggage allowance, purchasing inflight meals, upgrading their seats, changing flight dates, or cancelling their booking.
To access the Manage Booking feature, customers need to log in to their Cebu Pacific account on the airline's website or mobile app. From there, they can view their flight itinerary, make changes to their booking, and pay for any additional services they may need.
The Manage Booking feature provides customers with a convenient way to manage their flight bookings without the need to visit a physical ticket office or call the airline's customer service center. It is a quick and easy way for customers to modify their bookings according to their preferences and needs.
How to Manage Cebu Pacific Flight Booking?
You can manage your Cebu Pacific flight booking by following these steps:
· Go to the Cebu Pacific website or open the Cebu Pacific mobile app.
· Click on the "Manage Booking" option on the top menu.
· Enter your Booking Reference (PNR) and Last Name, or log in to your Cebu Pacific account.
· Once you are logged in, you will see your flight itinerary details.
· Select the option you want to modify, such as changing your flight date, adding baggage allowance, or upgrading your seat.
· Follow the instructions provided to complete the modification, including any payment required for additional services.
· Once you have completed the modification, review your flight itinerary to make sure all the changes have been made.
If you encounter any issues or have further questions, you can contact Cebu Pacific customer service through their website chat support, hotline numbers, or email address.
As of my knowledge cutoff in September 2021, Cebu Pacific charges a non-refundable Booking Service Fee for every confirmed booking made through their website, ticket offices, or reservation hotlines. The Booking Service Fee ranges from PHP 120 to PHP 700 depending on the route and the method of payment. The fees may vary and are subject to change based on the airline's policies.
It's worth noting that some payment methods, such as using a debit card, may incur an additional convenience fee. On the other hand, some payment methods, such as using a CEB GetGo Visa Card, may offer discounts on the Booking Service Fee or waive the fee entirely.
To get accurate and up-to-date information on the Booking Service Fees and payment options, you can visit the Cebu Pacific website or contact their customer service.
As of my knowledge cutoff in September 2021, Cebu Pacific has several hotline numbers that you can call for assistance with refunds or other concerns. However, the airline does not have a specific refund phone number.
To contact Cebu Pacific's customer service, you can dial the following numbers:
· For callers within the Philippines: +632-8702-0888 or 1-800-10-8702-0888 (toll-free)
· For callers within Australia: +612-9119-2956
· For callers within China: +86-400-883-8898
· For callers within Hong Kong: +852-5803-3088
· For callers within Japan: +813-6737-9797
· For callers within Malaysia: +603-2715-2929
· For callers within Singapore: +65-3158-0808
· For callers within the United Arab Emirates: +971-4-354-5040
· For callers within the United States: +1-855-5-CEBPAC (1-855-523-2722) (toll-free)
Alternatively, you can also contact Cebu Pacific customer service through their website chat support or email address.
If you need to claim a refund from Cebu Pacific, you can follow these steps:
· Go to the Cebu Pacific website or open the Cebu Pacific mobile app.
· Click on the "Refund" option on the top menu.
· Enter your Booking Reference (PNR) and Last Name to retrieve your booking details.
· Check if your booking is eligible for a refund according to the airline's policies.
· If your booking is eligible, select the specific passenger and the flight segment/s that you want to refund.
· Fill out the Refund Form with the necessary information, including your bank details for the refund payment.
· Submit the Refund Form and wait for the airline's confirmation.
It's important to note that Cebu Pacific's refund policies vary depending on the type of fare you have purchased and the circumstances of your cancellation or modification. The airline may charge cancellation fees, and some fares may not be eligible for refunds at all.
If you have any questions or need assistance with the refund process, you can contact Cebu Pacific customer service through their website chat support, hotline numbers, or email address.
Yes, you can change your flight schedule in Cebu Pacific, subject to the airline's policies and fees. The process of changing your flight schedule may vary depending on the type of ticket you purchased and the circumstances of the change.
1. To change your flight schedule, you can follow these steps:
2. Go to the Cebu Pacific website or open the Cebu Pacific mobile app.
3. Click on the "Manage Booking" option on the top menu.
4. Enter your Booking Reference (PNR) and Last Name, or log in to your Cebu Pacific account.
5. Once you are logged in, you will see your flight itinerary details.
6. Select the flight segment you want to change and follow the instructions provided.
7. Choose the new flight schedule that fits your travel plans.
8. Pay the applicable change fee and fare difference (if any) to confirm the change.
It's important to note that Cebu Pacific may charge change fees depending on the type of ticket you purchased and the circumstances of the change. Some fares may also not allow changes or may have more restrictions than others.
If you encounter any issues or have further questions, you can contact Cebu Pacific customer service through their website chat support, hotline numbers, or email address.