Cebu Pacific Cancellation Policy | Cancel Flight

When you have purchased a ticket through an agent, you must make a cancellation, as well as a refund request, through that person. However, when you have a direct booking with this airline, you should be aware of the conditions when canceling your flight. This is because sometimes it may happen that some conditions are considered in your favor.

• When a reservation is canceled less than two hours before the scheduled departure time, you will not receive a refund.

• Passengers will receive refunds as travel funds on reversals in case they have used GetGo points to book flights, in accordance with Cebu Pacific's flight cancellation policy.

• Refunds will be issued to visitors in the original form of payment.

• In the event of the death of a traveler, the airline will not charge any revocation fee.

• Unless otherwise specified, all reservations made with Cebu Pacific Airlines are non-refundable.

• In some circumstances, the amount of the refund is equal to the value of the ticket. For that, it must be completely unused.

• This policy is also useful when the airline cancels a passenger's reservation. In such cases, you will be provided with a refund for canceled Cebu Pacific flights.

• A passenger can redeem travel funds through airport counters, this carrier's call center, and ticket offices.

• Flights that have been flown and checked in are not subject to cancellations.

• The travel fund may be available for two years from the day it is created. These funds can be used to book a new flight with Cebu Pacific.

• You will be eligible to cancel a flight within four hours of departure time.

Cebu Pacific 24 Hour Cancellation Policy

Assuming you have chosen wrong dates or are confused with the locations. The airline has provided a 24 hour policy to help you at that time. For simplicity, this policy will allow you to cancel a flight one day or twenty-four hours after purchasing it. For this, you will not have to pay a penny. A refund can also be given.

In accordance with Cebu Pacific's 24-hour cancellation policy, its rules can only be applied when your departure date is seven or more days from the reversal. In addition, a reservation must be made through authorized channels. If you don't cancel during these hours due to some technical issue, you won't get a full refund.

How to cancel a flight in Cebu Pacific?

Understanding the cancellation process is essential. The airline has provided multiple methods to help visitors with their flight cancellations. These are mentioned below:

In the first method, with the help of the Manage Reservation section provided on the main website, revocations become easier. On the other hand, calling the airline operator to cancel a flight grants personal assistance. So, based on Cebu Pacific's cancellation policy, you can choose a method based on your requirements and needs to reverse a flight ticket.

Method 1: Use the website to cancel a plane ticket

A passenger will need to complete a few steps to submit a cancellation request online. This is one of the most practical methods, as it saves time and money. By using this, you will not be charged fees for the method. Also, from anywhere in the world, you can access it. Simply enter your ticket information and submit your request to get started.

The steps below must be followed to cancel a flight online:

• Open this link “www.cebupacificair.com”.

• Click on the "Manage" section provided on the home page of the website.

• After pressing it, a drop-down menu will open. Now, you will have three options. According to Cebu Pacific Air's cancellation policy, they will be "Check-in", "Flight Status" and "Manage Booking". To cancel a flight, you can choose the last one.

• You will be asked to enter your "Last Name" or "Email Address" and the "Reservation Reference Number".

• Click on the “Manage Reservation” tab.

• Your reservation will be displayed in front of you. Choose a flight to cancel.

• Touch the "Cancel" button.

• The next step is to pay the fees if applicable.

• Finally, wait for the confirmation that the airline can send you by email.

Method 2: Telephone the Customer Service Department

Getting help from members of the customer support team can be an easy method to request cancellation. Regarding Cebu Pacific's flight cancellation policy, this is believed to be the safest. Also, with this, you can get clarity about the accessible time to contact this operator. However, this method may incur some charges if you are calling internationally.

To connect with officials, you will need to call the airline. Then explain to him the reason for the cancellation of a plane ticket. Please provide some information such as departure date, ticket number, full name and other necessary details. Next, wait on call until the officials cancel your flight. Pay the fees when asked. Soon, you will be notified if the process is over.

You can find the contact information for this carrier on the website. The following are the steps to do so, as per Cebu Pacific's cancellation policy:

• Go to the Cebu Pacific website.

• Select your preferred language as "English" or "Chinese".

• Then move the page to the bottom. You will have a "Talk to us" button in the "About" section. Press that button.

• Scroll down again. There you can access the "Call Center Hotlines" option. With that feature, you can have the contact number of different countries with their local times.

Cebu Pacific Cancellation Fee

According to the cancellation policy, the reversal fees vary from domestic to international flights. As of now, international cancellation fees are higher, especially compared to domestic ones. Also, it is true that in some circumstances, when a cancellation is made after a reservation day, you will be asked to pay a fee. In addition, the type of ticket will determine the exact amount of Cebu Pacific's cancellation fees. The timing of the revocation request may also be taken into account.

Cebu Pacific Air Refund Policy

To get a refund from the Philippine-based carrier, a tourist must have some proof that he or she is the actual passenger. It can be a passport, voter identification card, notice of return request, etc. When sufficient proof of payment is presented, the air operator will refund the amount to the person indicated on the ticket or to whoever purchased it.

Similarly, other rules can be followed to claim and receive a Cebu Pacific booking cancellation refund. They are provided below:

• When a reservation is made in cash at payment centers, airport ATMs and ticket offices, it can be returned through Robinson's Bank.

• Assuming you have reversed your airline ticket after twenty four hours or one day of booking, then a fee may be deducted. After that, the remaining amount will be refunded to you.

• In the case of a check, it must be withdrawn within five months from the date of the email notification. Otherwise, you will have to reprocess all the paperwork.

• The COVID-19 situation would still be the biggest dilemma if the flight was cancelled. That's also why the airline gives you a full refund.

• As per Cebu Pacific's cancellation policy, whenever you want your full money back, you must cancel a reservation within twenty-four hours of making it.

How do I request a refund from Cebu Pacific?

Cebu Pacific allows passengers to get refunds up to thirty days after cancellations. However, no refund can be made beyond this time and it will likely be considered lost. To immediately claim your amount in this period, you can check the Cebu Pacific website. There, you will have to press the Manage reservation function in the Manage section. Add the canceled flight information as requested in the spaces provided. Once your airline ticket is displayed, select the Refund Request tab to continue with the procedure. Now, for confirmation, you may be asked to enter some information. Lastly, check your refund request.

Note: Keep your reimbursement request details with you. They may be needed in the process. Otherwise, a refund request for the canceled Cebu Pacific flight may be the ultimate consequence.

Cebu Pacific Air Canceled Flight Compensation

Operators like Cebu Pacific do their best to be on time and avoid flight disruptions. However, there is a possibility that the airline will delay or cancel the flight. Visitors can then receive Cebu Pacific flight cancellation refunds. Also, some other facilities will be provided in long delay as compensation.

• Passengers who experience a delay of two hours or more than the anticipated departure time will get enough food and drinks.

• In some cases, the airline will give special requirements to travelers, families with small children, pregnant women and senior citizens.

• For every 24 hours of delay, CEB will grant PHP 2000 as refund for canceled Cebu Pacific flights.

• A visitor receives a travel voucher in some circumstances. With that, you can book another flight in thirty days with no ticket difference or penalty costs. In addition, it is valid for six months.

In one word,

Flight cancellations may be subject to various conditions. This is where Cebu Pacific's cancellation policy tries to work. It makes sure to safeguard the rights of travelers under these conditions. You can rely on this policy and comply with its guidelines to exercise your rights. Canceling your tickets at any time will not be a problem.