Cash Card Procedures
ACCOUNT MATCHING AND TRANSFER OF FUND: Specific for accounts that have undergone the replacement process.
UPDATE IN NAME: Card replacement process due to changes of basic information in PPIS. Submitted requests should undergo the approval of updates through BDMD updating prior to submission.
ACCOUNT LOCKING: This platform only accepts locking of accounts due to lost or stolen cases. Requests through the grievance redress system shall undergo the usual process.
ACCOUNT UNLOCKING: This platform only accepts unlocking of accounts due to lost or stolen cases. Requests through the grievance redress system shall undergo the usual process.
ACCOUNT DEACTIVATION: Removal of the previously assigned account number or card number of a 4Ps household in the PPIS. Deactivation of cash card account may be due to replacement processes that require change in account/card number at LBP, cases of family conflict captured by GRS. (not yet available in CCT On)