Privacy Policy for CCEI Mobile
Privacy Policy for CCEI Mobile
Last Updated: 10-02-2025
Welcome to CCEI Mobile. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile banking application.
When you use CCEI Mobile, we may collect the following types of information:
Full Name
Phone Number
Email Address
Bank Account Details
National ID or Other Verification Information
Money transfers, bill payments, and airtime top-ups
Voucher generation and redemption details
Payment history
Device model, operating system, and app version
IP address and location data (if permitted)
App usage analytics (to improve performance)
We use your data to:
✔️ Process transactions (money transfers, payments, top-ups, vouchers)
✔️ Verify your identity and enhance account security
✔️ Provide customer support and resolve issues
✔️ Improve app performance through analytics
✔️ Ensure regulatory compliance and prevent fraud
🔒 We do not sell or rent your data.
We may share your information only in these cases:
With banks, payment processors, and service providers to complete transactions
With regulators or law enforcement agencies if required by law
With trusted third-party analytics tools to improve app functionality (without exposing personal data)
We use strong encryption, secure servers, and authentication methods to protect your information.
You can:
✅ Update or correct your information in the app settings
✅ Disable location access (if applicable) through your device settings
✅ Request account deletion by contacting our support team
CCEI Mobile may contain links to third-party services (e.g., bill payment providers). We are not responsible for their privacy practices, so we recommend reviewing their policies before use.
We may update this Privacy Policy from time to time. You will be notified of significant changes via app notifications or email.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: infos@iwomitechnologies.com
📞 Phone: +237 677859147
🌐 Website: www.iwomitechnologies.com