C_C4H510_04 SAP Certified Application Associate – SAP Service Cloud 2011

The SAP Certified Application Associate – SAP Service Cloud 2011 affirmation test confirms that the candidate has major information and demonstrated abilities in SAP Service Cloud project execution. This SAP test demonstrates that the candidate has the center agreement expected of an application advisor and can apply the related essential abilities for all intents and purposes under the oversight of a specialist expert in a task environment.

Explore Key Study Guide of SAP Certified Application Associate – SAP Service Cloud 2011 Certification

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Questions and Answers of C_C4H510_04

Question: 1

CertsGrade Advanced Exam Study Material

Which of the following access restriction types are available in SAP Service Cloud?

A. Define Specific Restriction

B. Restricted

C. No Access

D. Full Access

E. Unrestricted

Answer: B, C, E

Question: 2

Which types of categories can be used in the service catalog

A. Cause category

B. Maintenance category

C. Warranty category

D. Incident category

E. Process category

Answer: A, D, E

Question: 2

Which objects are required to create a service ticket?

A. Transaction

B. Maintenance plan

C. Customer

D. Contracts

Answer: A, C

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