[AI For Virtual Assistants]

I designed and developed a multi-stage eLearning experience that demystifies Artificial Intelligence and introduces practical AI and automation skills for virtual assistants, freelancers, and service providers. Through storytelling, interactive assessments, personalized learning, and real-world business scenarios, learners progress from foundational AI awareness to career-focused upskilling opportunities.

The Business Need

TheVirtualTribe observed that many virtual assistants and service providers were concerned about the impact of AI on their careers but lacked clarity on how to leverage AI to remain competitive and increase their earning potential.

The goal was to create a learning pathway that would:

Build AI awareness
Increase learner confidence
Introduce AI-powered opportunities
Upskill learners into AI-skilled service providers

[Image]- Self-paced online course developed in Articulate Rise.

Learning Solution

To address this challenge, I designed a multi-stage e-learning experience consisting of:

Phase 1: Awareness Course

AI & Automation: A Smart Upgrade for Your Skills

Purpose:

Build awareness
Reduce fear around AI
Introduce key concepts
Prepare learners for advanced learning

Audience

Virtual Assistants, Freelancers, and Service Providers seeking to understand AI, stay relevant in the digital economy, and expand their service offerings.

Learning Objectives

By the end of the course, learners will:

Explain Artificial Intelligence (AI) in simple and practical terms.
Describe why AI is important in modern businesses.
Identify the role of an AI-Skilled Service Provider.
Recognize how AI can enhance rather than replace human skills.
Identify AI-powered services they can offer to clients.
Demonstrate readiness for further AI and automation training.

Instructional Design Deliverables

Detailed Storyboard
Course Structure & Learning Flow
Audio Narration Scripts
Interactive Knowledge Checks
Final Assessment Quiz
Personalized Learning Interactions
Scenario-Based Learning Activities
Visual Design Recommendations
eLearning Prototype

Design Decisions

Storytelling to introduce AI concepts through relatable everyday experiences.
Personalized learner onboarding using name-entry interactions.
Scenario-based learning to connect concepts to real-world service delivery.
Progressive content disclosure using "See More" and "See Less" interactions.
Interactive knowledge checks with immediate feedback.
Learner-centered navigation and guided progression.
Mobile-friendly learning experience.

View the course

Storyboard (AI for VAs).docx.pdf

Ai for VAs video.mp4

[Images]- Introductory course design

Phase 2: Main Training Program

Tech & AI Automation Course

Purpose:

To equip virtual assistants, freelancers, and service providers with practical AI and automation skills that enable them to improve productivity, streamline workflows, and offer AI-powered services to clients.

Key Topics Covered:

Introduction to AI Tools and Prompt Engineering
Workflow Automation Fundamentals
AI-Powered Content Creation
Chatbots and Voice Agents
Notion for Productivity and Knowledge Management
Airtable for Data Management and Operations
Zapier for Workflow Automation
AI-Powered Customer Support Systems
Service Packaging and Monetization
Building an AI-Skilled Service Provider Career

Instructional Design Deliverables

Course curriculum
Module designs
Course content creation
Course material development
Assessments
Learning resources
LMS development
Learner support systems

Tools Used

Articulate Storyline
Canva
Google workspace
Zapier
Airtable
Notion
ChatGPT, GoogleLabs, ElevenLabs and other Ai tools.
Social media platforms

View the course

Course Flyer

AI Automation Guide (TVT) 2.pdf

Free guide

WhatsApp Video 2026-06-09 at 1.51.25 PM.mp4

Social media content

Copy of Visual design (Catherine David.mov

Course content

Phase 3: Marketing & Learner Acquisition

Purpose:

Attract learners
Generate interest
Increase enrollments

Deliverables:

Promotional flyers
Lead magnet creation
Video advertisements
Landing page copy
Email campaigns
Social media campaigns

My Role

Learning Needs Analysis
Audience Analysis
Learning Strategy
Curriculum Design
Instructional Design
Storyboarding
eLearning Development
Learning Marketing Content
Learning Experience Design

Results

Because this was a real-world learning initiative, the introductory course successfully generated awareness and interest in AI upskilling while supporting enrollment into the full Tech & AI Automation program.

Outcomes achieved during the pre-launch phase:

200+ AI Upskilling Guide downloads
100+ waitlist signups
25+ course enrollments before launch
Increased learner awareness of AI and automation opportunities
Improved confidence in exploring AI-powered service offerings
Successful progression of learners from awareness to enrollment
Strong validation of learner demand for AI and automation upskilling within the virtual assistant and freelancer community

Learning Impact

The project demonstrated how a strategically designed awareness course can serve as an effective entry point into a larger learning ecosystem. By combining instructional design, storytelling, learner engagement, and targeted learning marketing assets, the program successfully moved learners from curiosity and uncertainty about AI to active participation in a structured upskilling pathway.

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