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Everything you need to know about CashPotato
Contact Us
Contact Us
📧 Email: cashpotato@protonmail.com
⏱️ Response Time: 24-48 hours
🌍 Available: Monday - Friday, 9 AM - 6 PM PST
For fastest support, please include:
Your device model and iOS version
Description of the issue
Screenshots if applicable
Frequently Asked Questions
Getting Started
Getting Started
How do I add my first account?
Tap the "+" button on the home screen, enter your account details, and choose a color and icon to personalize it.
Is my financial data secure?
Absolutely! All your data is stored locally on your device. We never transmit or store your financial information on external servers.
Can I use Face ID or Touch ID?
Yes! Go to Settings > Security and enable biometric authentication for secure app access.
Features
Features
How does receipt scanning work? (Pro)
Take a photo of any receipt and our AI automatically extracts the amount, date, and merchant information to create a transaction.
What are AI Insights? (Pro)
Our AI analyzes your spending patterns to provide personalized recommendations, detect unusual transactions, and help you understand your financial habits.
How do I transfer money between accounts?
Use the transfer feature in the quick actions menu. Select source and destination accounts, enter the amount, and confirm.
Subscription and Billing
Subscription and Billing
What's included in the free version?
2 accounts, 50 transactions per account per month, basic categorization, and core financial tracking features.
What additional features do I get with Pro?
Unlimited accounts and transactions, AI-powered insights, receipt scanning with OCR, advanced reports, and an ad-free experience.
How do I cancel my subscription?
Go to iPhone Settings > Apple ID > Subscriptions > CashPotato Pro > Cancel Subscription.
Troubleshooting
Troubleshooting
The app won't open or crashes
Try force-closing the app and reopening it. If the issue persists, restart your device or reinstall the app.
Face ID/Touch ID isn't working
Ensure biometric authentication is enabled in both iOS Settings and CashPotato Settings > Security.
I can't see my transactions
Check that you're viewing the correct account and date range. Pull down on the transaction list to refresh.
Your Privacy Matters
Your Privacy Matters
🛡️ Local Storage Only
Your financial data never leaves your device. No cloud storage, no external servers.
🔐 Bank-Level Security
Face ID, Touch ID, and passcode protection keep your information secure.
📱 No Data Collection
We don't track, collect, or share any of your personal financial information.
📋 Privacy Policy
Read our full privacy policy in the app: Settings > Legal > Privacy Policy
ProTips
ProTips
✨ Quick Transaction Entry
Use smart payee suggestions to add transactions faster
🏷️ Custom Categories
Create personalized categories with colors and icons
📊 Weekly Reviews
Check your spending patterns weekly for better financial awareness
📸 Receipt Organization (Pro)
Scan receipts immediately to never lose important transaction records
🎯 Set Up Recurring Payments
Automate bill tracking for consistent monthly expenses
Feature Requests
Feature Requests
Have an idea for CashPotato? We'd love to hear it!
Send your suggestions to: cashpotato@protonmail.com
Popular requested features:
- Budget goal setting
- Spending alerts
- Apple Watch app
- Widget support
- CSV export improvements
- Sharing across couples
Your feedback helps us build a better app for everyone.
Available on the App Store for iPhone and iPad
🆓 Free Version: Perfect for getting started
👑 Pro Version: Unlock AI insights and advanced features
Start your financial journey today!
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