Privacy Policy

At CRO Car Hire, we are dedicated to respecting and protecting your privacy in compliance with data protection laws. We take great care to safeguard any personal data collected on this website, ensuring it is used solely for legitimate business purposes.

Booking Information

When making a booking, we require your full name, residential address, contact number, credit/debit card type and expiry date, and the driver's age. As a booking agent, crocarhire.com passes this information to our car rental suppliers to confirm your booking.

Cookies

To enhance your experience, crocarhire.com uses cookies. These cookies do not store your credit card or personal information. They contain basic visit information (e.g., your selected country) or a session ID number.

Secure Transactions

We ensure the security of your booking details using Secure Socket Layer (SSL) technology. This encrypts your personal and credit card information, making it unreadable during transmission over the internet. Post-transaction, your information is securely stored on a computer, not a server, to prevent internet access.

Promotional Updates

You can subscribe to receive special offers and service updates via email. To unsubscribe, simply click the link in any promotional email. We use a data mailing provider to send these emails, ensuring your personal information remains confidential.

Competitions and Promotions

Occasionally, we run competitions and promotions requiring your name, email, and residential address to manage and inform winners. This information is used solely for promotion purposes unless you opt-in for further marketing. We may request your opinions and recommendations to improve our services, but any published results will not include your details without your consent.

Phone Call Tracking

For training and service improvement, we track and record phone calls.

Site Tracking

We use site tracking software to monitor visitor activity, improving our site's design and content. This software uses cookies to capture details such as usage patterns and page views. You can adjust your browser settings to accept or block cookies.

Third-Party Disclosure

Crocarhire.com does not share your personal information with third parties without your consent, except in emergencies or legal obligations. We do not sell or rent personally identifiable information. We may provide statistics about users and bookings to third parties, but this will not include personal data.

Customer Consent

By using this website, you consent to the collection, storage, and use of your information as outlined in our privacy policy. Any changes to this policy will be posted on our privacy policy page to keep you informed.